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Cash Bonanza 2017 FAQ's

 
 
What is Cash Bonanza?
 
Cash Bonanza is a recharge/bill payment promotion for Mobitel customers, offering the opportunity to win a brand new Montero monthly & instant free talk time.
 
 
How can I be eligible for the Draw?
 
  • Subscriber should be Residents of Sri Lanka 
  • With a valid active Pre Paid, Post Paid or Broadband connection,
  • Which is not disconnected on customer request or not terminated as per  clause number 7 in the subscriber agreement,
  • Does not have any outstanding under the respective account/Mobile Number
  • Customers who have not been selected as a main lucky winner in previous programs,
 
Those who meet the minimum eligibility requirement will eligible for the draw
 
How do I qualify for the draw?
Every Rs.50 recharge or bill value paid will enable customers to qualify for the draw. With one entry per each Rs.50 recharge or payment. Your chances for the draw will be multiplied based on tenure at Mobitel.
Mobile No. 0712755777
Tenure 5 Years
Payment Rs. 1000/-
Chances for the draw

 100 (1000/50= 20)

 (20*5 = 100 chances)

 
Ex:-
Mobile No. 0712755777
Tenure 5 years
Payment Rs.1,000/-
Chances for the draw 100   (1000/50 = 20)
          (20X5 = 100 chances)
 
What are the prizes on offer?
 
Cash bonanza program will offer following prizes distributed throughout the year.
 
  • 12 Brand New Montero Jeeps worth Rs.15 Mn.
  • Instant Free talk time up to Rs.500.
What is the effective period of the program?
 
The Program will be effective from 01st of January 2017 to the 31st of December 2017
 
Can I check instant prize draw and monthly draw chances that I have collected?
 
Yes.  This will be available to be viewed by dialing #151# code on your mobile phone
 
How will I be notified if I'm a winner of the Cash Bonanza draw?
 
Daily draw
 
  • Instant talk time winners – 
Winners will be notified via a text message from Mobitel
 
  • Monthly draw winner -
Winners will be notified by a phone call via our Customer Care Hotline number 0712755777 and followed by a letter confirming his /her prize entitlement.
Note – Winners will not be contacted via personal Mobile numbers or Land line numbers under any circumstances.
 
How do I collect my winning prizes in the draws?
 
  • If you are an instant talk time prize winner, the free talk time will be added to your mobile number. 
  • If you are a monthly draw winner, Price awarding day and procedure will be informed via from 0712755777 and a letter. 
 
What are the conditions of the program?
 
Customer Clearance Related Conditions
 
Customers in the following category will not qualify for the draw
 
  • Non- Residents of Sri Lanka.
  • Subscribers temporarily disconnected or deactivated permanently on their request at the time of confirming winners.
  • Any connection terminated due to Mobitel suspension/disconnection policy as listed in clause 7 in the subscriber agreement.
  • Numbers registered under Mobitel staff, Suppliers and Business partners of Mobitel, Advertising Agency and their immediate family members
  • Previous winners of the cash bonanza will not qualify for the offer.
  • Winners of the instant talk time prize draw will not qualify for the instant talk time prize draw with in the campaign period under daily draws but will be eligible for monthly draws. 
  • Winner of a monthly draw will not qualify for any draw.
  • Winners of previous Cash Bonanza will not qualify for the monthly winner draws.
Customer Verification Level Based Conditions
 
  • In the event the selected winning number is used by a different user (a second party), the reward prize will be awarded to the original user only. The prize will be granted to the original users provided that the user party disclose original customer information at the time of verification & confirmation of the winner.
  • The Winners are required to present them self at the prize awarding ceremony in order to collect the winning prize.
  • Winners will be contacted via phone call and a confirmation letter will be sent to their registered address if necessary.
  • In the event if the selected customer is not reachable; there will be three attempts made via phone call within a period of 6 hours and if not reachable the next record of the extracted report will be picked as the winner. The previous record will be discarded for that particular draw and the number will reentered to the eligible base & remain in the base for the upcoming draws.
 
Price Distribution related conditions
 
  • Instant talk time prizes will be credited/added to mobile and will not be able to redeem in cash.
  • Winners for the every instant talk time prizes draw will be selected with the use of an automated process and winners for Monthly will be selected on a manually basis. In which the draw will be conducted in the presence of Mobitel Internal Audit and a representative from the Western Province Revenue Department.
  • Winner of an instant talk time prize draw will qualify only for Monthly draws. He/she will not be qualified for the same draw within the promotional period.
  • Winner of the Monthly draw will not qualify for any draw.
 
General Conditions
 
  • The prize cannot be negotiated at any given time.
  • The participants are agreed to indemnify Mobitel for any technical errors which may occur during the promotional period.
  • Mobitel holds the right to the winner selection and the decision shall be the final.
 
Qualifying Criteria for Draws
  • A Minimum recharge/reload or bill payment value of Rs.50 should be made by the subscriber in order to enter the instant talk time prizes /Monthly draw.
  • Each Rs.50 worth reload/recharged or bill payment  will be given one winning chance in the lucky draw if customer has met the minimum qualifying criteria of Rs.50 worth of recharge/reload or bill payment value and this would be multiplied by number of connected years by checking the connected date.
 
Mobile No. 0712755777
Tenure 5 Years
Payment Rs. 1000/-
Chances for the draw

 100 (1000/50= 20)

 (20*5 = 100 chances)

 

Prize Distribution Mechanism
 
Prize distribution of the draws will be executed in following manner for each category
 
Instant free talk time prizes
 
Prize will be set off against to their call charges (For Post Paid subscribers) as a bill waiver in the respective bill, for prepaid subscribers winning prize will be sent as free talk time to their account accordingly.
 
Monthly Draws
 
  • Winning prizes are non-transferable before the acceptance by the registered lucky winner.
  • Winning prizes will not be hand over to a representative on behalf of the winner without any valid reason presented by both winner and representative. Representative should obtain a request letter from the original winner and original ID/Passport/Driving License or submit either one of the above certified copy from an authorized personal (Gramasewaka or Justice in Piece) along with the SIM card should physically submit to the Mobitel at the point of collection of the prize.
  • In order to collect the prize; the winner will have to Visit the Mobitel Head Office or a pre notified location decided by Mobitel in person along with their National ID card, Passport or Driving License, along with the letter of confirmation of the winner to obtain the rewards.
 

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