Call Management

At Mobitel we understand your need for managing calls. Whatever you wish do with your call; whether it is to hold it, forward it, block it and much more: Mobitel provides you all the services you need.

 

Call Me Service

Out of credit and do you really need to be connected? This free service allows you to request a call-back SMS from another Mobitel customer. Just dial the USSD string “#359*Mobitelnumber#” and a SMS will be sent requesting for a call.

Activation

There is no activation required, just use the USSD dialing method to use the service

Use

To request a Call Back, just dial “#359*Mobitelnumber#”. For example dial “#359*0712345678#”

Charges

This is a free service and user is limited to a maximum of 20 Call Me SMS per week.

Click Here for FAQ's

**Note - This service is available for prepaid customers only

When you do not wish to be disturbed

When you do not wish to be disturbed or you have a low battery or you might just be out of network area, but still you do not want to miss any incoming calls, use Call Forward. Just forward all your incoming calls to another number, either on a land line or a mobile connection where someone else can answer them.

To forward all calls at all times

  • Dial *21* and the phone number to which you want to forward your calls, followed by #
  • Go to Settings -> Call settings -> Call Forward -> Voice calls -> Forward Always -> Forward to -> Number

To forward all calls when on another call

  • Dial  *67* and the phone number to which you want to forward your calls, followed by #

 

For example: *67*0714090446#

To forward all calls when there is no reply

  • Dial  *61* and the phone number to which you want to forward your calls, followed by #

 

For example: *61*0714090446#

To check forwards you have activated

  • Dial  *#21# or *#67#  or  *#61#

To cancel all forwards you have activated

  • Dial  ##002#

Never miss a call

Call waiting lets you answer a second incoming call while you’re already busy on another call. This means you never miss a call that could be vital.


To Activate --> Dial *43#
To Deactivate --> Dial #43#

Talk to as many people as you wish at the same time

To make a conference call:

 

  • Dial the first number
  • Upon successful connection, put the call on hold
  • Dial the second number, again put the call on hold
  • Follow steps two and three to add more people
  • Enter 3 to put all callers on conference

Caller Identification

You can see the number of the person who is calling you. Caller identification helps you to decide whether you want to take the call or not. Do note that, if the call is from overseas or from a pay phone booth the number may not appear.

Missed Call Alerts (MCA)

These are notifications which we send you by SMS each time you miss a call. This enables you to return the calls you have missed.

 

To Activate MCA --> SMS MCA to 7676
To Deactivate MCA --> SMS MCA DCT to 7676

Do call on hold

There are times when you have two vitals calls coming up at the same time and you want to take the second call without hanging up on the ongoing call. You can then use call hold facility to keep the first call on hold and take the second call. Call hold allows you to keep the other caller waiting until you can connect back.

 

Dial the number 2 on your mobile phone to place the call on hold without disconnect the ongoing call.

Block up to 30 numbers as unwanted incoming calls.

Use Mobitel SMART Pre-Paid.
To activate Call Block, send an SMS to 2565 or call to #888# from your handset to access the Self Care Menu.

 

Action SMS to 2565
To Activate Call Block YESCB
To Add a number to the blocked caller list ADD <number>
To Remove a number from the blocked caller list RM <number>
To View the numbers added to the blocked caller list CB
To Receive the SMS codes for the Call Block feature INFO
To Deactivate Call Block NOCB

 

Self Care Menu #888#

Then, enter option 2 (Activations & Deactivations) and select option 5 (Call Block).

Charges

  • Activation fee of Rs.10 and a daily fee of Rs.1
  • Rates are subject to Government taxes and levies.
  • There will be no additional charges to modify numbers in the blocked caller list.