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Tourist Pack

 

FAQ's

How much is the Pre-Paid Tourist SIM Pack?

The Pre-Paid Tourist SIM pack is priced at Rs.999 and Rs.499 inclusive of all local taxes and levies.

What are the benefits of using the Pre-Paid Tourist SIM Pack?

The Pre-Paid Tourist SIM Pack comes with the following pre-loaded benefits:

  • FREE international calls to mobiles or fixed lines in your home country
  • FREE minutes of Local  Mobile or Fixed line calls to any operator
  • FREE DATA
  • FREE Wi Fi hours to surf the internet

The above offers are valid for 30 days from the date of activation.

Where can I buy the Pre-Paid Tourist SIM Pack from?

The Pre-Paid Tourist SIM Pack can be purchased at any of the following locations:

  •   The Mobitel counter  located at the Arrivals Lounge at the Bandaranaike International Airport
  •   Mobitel outlets located island wide
  •   Mobitel’ s authorized partner retail outlets located island wide

How do I top-up the Pre-Paid Tourist SIM Pack?

You can top up via the following channels:

  •  Top-up cards at any retail outlet on the street
  •  Electronic top-up at any retail outlet on the street
  •  Internet top-up via www.mobitel.lk/myaccount
  •  Via International top-up partners using your international Credit/ Debit card via PayPal on www.ezetop.com or m.ezetop.com

How do I check my available balance on the Tourist SIM Pack?

Simply dial *100# on your phone. Your main account balance will be displayed as a USSD message. This will be followed by an SMS which will detail out the remainder of the free bundle associated with your package.

How can I make international calls/SMS/local calls if I run out of my pre-loaded free entitlement or if my entitlement expires?

All you have to do is top-up your account to make international calls. Charges based on the destination will apply.

How can I enjoy BlackBerry services using this SIM card?

After you top-up your account, please activate any one of our pre-paid BIS plans by dialing #233#