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Special Offers

What is the “Best” Prepaid DATA Pack?
This is a new Prepaid DATA package which offers 12GB 1st month for 1st recharge of Rs.500 and 10GB for next 5 months.
What is the offering?
1st Month - 12GB (10GB anytime / D:1GB / N:1GB) for 1st recharge of Rs.500

2nd month onwards - 2GB (D:1GB / N:1GB) per month for next 5 months for the 1st Rs.100 recharge

1st Month

1st Reload

Bundle

Validity

Excess usage within the validity

Rs.500

Total : 12GB

 

30 days

 

 

20 cents per MB

Anytime

10GB

Day

1GB

Night

1GB

2nd Month onwards (for next 5 months)

Rs.100

Total Bundle 2GB per month

30 days

Day

1GB

Night

1GB

From where can I purchase the “Best prepaid data package”?
this can be purchased from ;
  • Mobitel Branches / Singer Mega / SLT teleshops
  • Dealer points
  • Any retail outlet (Sub Dealers island wide)
Do I require an initial Top Up to use Best prepaid data package?
Yes, you have to reload Rs.500 to get the 1st month offer (12GB). System will charge Rs.500 and offer the 12GB.Similarly after 30 days’ you have to reload Rs.100 to get the second month bundle
Can I use other prepaid services such as prepaid data plans while on “Best prepaid data package”?
Yes, you can use other services and the standard rates will apply.
What will happen to “Best prepaid data package” after 6 months?
Customer can continue using the sim and the standard prepaid chargers for data will apply.

 

 

How much is the pre-paid 12GB SIM pack?
 
The pre-paid data SIM pack is priced at Rs. 200/=
 
How can I Buy/Activate the 12GB SIM?
 
Simply by visiting any of our Mobitel branches or Dealers 
 
What offers am I entitled to from the 12GB SIM?
 
Bundle Validity Period Offer Period Excess usage charge during the validity period
2GB
(0.00am to 8.59am- 1GB
9.00am to 11.59pm -1GB)
30 days 6 months 20 cents per MB
 
 
Do I require an initial top up to use the pre-paid 12GB SIM pack?
 
Yes, you have to make a reload worth of Rs.100/= to get the 2GB. The system will validate the account balance and charge Rs.100/= and release the 2GB for the given month. Similarly, after 30 days you will have to have Rs.100 on your account to get the second month bundle.
 
Ex: If you reload Rs.100 on 15th of this month, you will have to have Rs.100 on your account on 15th of next month to get the 2nd month 2GB. Similarly, you will receive the bundles for 6 months on each 15th if you have the sufficient balance (Rs.100) on your account.
 
What will happen if I don’t have the sufficient balance to receive the 2GB bundle in the next cycle?
 
The system will continuously check for the sufficient account balance during the promotion validity period (6 months) to offer the 2GB.
 
Can I use other prepaid services while on the 12GB SIM?
 
 Yes, you can use other services and the standard rates would still apply.
 
What happens to the 12GB SIM after 6 months?
 
 You can continue using the SIM by activating our New Data Add-on plans through #170#. But the 12GB promotion will end after 6months. 
 

 

Click Here for More Information

 

What are the special features of this prepaid data plans?
 
You get a data bundle of 40GB for Rs.1999 valid for 365 days.
 
Allocated data bundle (09:00 to 23.59) : 20 GB , 
Allocated data bundle (00:00  to 08:59): 20 GB
 
Can I activate multiple plans simultaneously?
 
Yes. you can activate any multiples plans simultaneously.
Thereby the bundles shall act independently where the bundle entitlements, usage updates & expiry dates would be independent from one another
 
How can I know if the bundle has been activated accurately?
 
You will receive an acknowledgement SMS stating that the respective plan is now activated.
 
How can I check my available data balance and entitlements?
 
By typing an SMS “DB” to 7678 or by dialing #170# and selecting “Balance query”.
 
How will I know if the free data bundles are exhausted?
 
The following SMSs will be sent to the customer once the bundles are exhausted;
 
Free Bundle (GB) (09:00-23:59)
“Dear Customer you have used 100% from your 09:00-23:59XX GB free bundle”
 
Free Late night bundle (GB) (00:00-09:00)
“Dear Customer you have used 100% from your 00:00-08:59 XX GB free bundle”

 

What is Wi-Fi plus (Wi-Fi +)?
– This is a unique facility which Mobitel offers to share data bundle of one package (Main Number) within multiple SIMs (Sub lines). In other words, this feature allows to utilize the main package data bundle through a separate SIM (Sub Line).

Ex: If you purchase a 50GB package and a Sub line, you can SHARE the 50GB package data bundle with the sub line.

Benefits of Wi-Fi +?
  • Share one data package with multiple devices
  • Share one data package wherever you go 
  • One broadband bill to pay 
  • No hassle managing data bundles in multiple devices
What happens if the main package data bundle is over?
If the free bundle is fully utilized, excess usage will be charged as per the main line excess usage rate.
who is eligible to get a Broadband Subline?
If the free bundle is fully utilized, excess usage will be charged as per the main line excess usage rate.

Any customer who has a Broadband package (ref below list) can opt in a Wi-Fi + (Sub line) SIM

Zoom475

Zoom 590

Zoom 890

Zoom 1290

How many Sub Lines can be purchased per connection?

Package

eligible free sub lines

No. of maximum additional sub lines (Monthly rental @ Rs.50)**

Total sub lines allowed

Zoom475

0

3

3

Zoom 590

0

3

3

Zoom 890

0

3

3

Zoom 1290

0

3

3

 

 


Table 1: sub line structure

*** Additional sub line monthly rental will be Rs.50

Can I buy only a sub line?
No, Sub Line should be bought along with any of the above Broadband packages
Can I make calls from the sub line sim?
Yes, you can make calls from the Sub Line.

The Standard chargers will apply;

Voice                    M2M

1.50 + tax

                              M2O

1.50 + tax

SMS                      M2M

0.20 cents+ tax

                               M2O

0.20+ tax

What are the chargers applied when purchasing a Wi-Fi + (Sub line)?
There will be no chargers. SIM will be issued FREE. No initial Deposits required.
Will I get SMS notifications such as daily usage alert or 75% -100% bundle notifications to the Sub Line?
NO, Mobitel will send all the notifications to the main number (main package).
Can I share data bundles in my Postpaid Voice package or Prepaid by getting a Sub Line ?
No, the Wi-Fi+ or else the sub line facility is given ONLY to the Broadband packages mentioned in Table no.1.
What happens if the main number is disconnected due to a credit action or any other reason?
If the main line gets disconnected, the Sub line (BBSUB) will also get disconnected.