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	General
	Post Paid Internet (Zoom)
	3G Delight
	Device and Network Features

General

What is M3 High Speed Internet?

M3 High Speed Internet is a high speed data connectivity service which will enable you to download and upload large files at very high speeds no matter where you are, provided that you are within 3.5G coverage. M3 High Speed Internet is powered by HSPA.

What is HSPA?

HSPA (High Speed Packet Access) combines the features of HSDPA (High Speed Downlink Packet Access) and HSUPA (High Speed Uplink Packet Access) enabling you to access data at speeds up to 14.4 Mbps Downlink and up to 1.98 Mbps Uplink, on devices supporting HSPA.

What subscription type suits me best?

The types of subscription methods available will address different types of data transfer needs:

M3 High Speed Internet on Postpaid (Zoom)
If you are a high data user that intends to access the Internet solely with a modem, and are highly dependent on sending and receiving large volumes of data consistently, M3 High Speed Internet on Post paid packages will offer you the most economical and technically suitable solution. You can select from a range of three packages, offering different speeds and different volumes of data.
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Customers that are currently enjoying a voice postpaid package can also now opt to enjoy a special Zoom 240 Broadband connection for a monthly subscription of Rs.240/-.
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M3 High Speed Internet on Pre paid
Whenever you need to access high volumes of data, for short periods of time, you can simply subscribe to any of the 3G Delight options and enjoy data for the period of subscription. Although you can use either a phone or a device with this subscription, you may need to use a USB modem to realize the full benefits of this option.
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M3 High Speed Internet on Mobile
If you are generally a low or medium level data user who wish to access the internet while on the move, through your mobile, rather than investing in a separate device, M3 High Speed Internet on Mobile will be a fitting solution for you. You can enjoy data speeds up to 1 Mbps on uplink and downlink and a free data bundle depending on your monthly subscription.

If you find that M3 High Speed Internet on Mobile does not meet your requirements (the volumes you generally access are far greater and this tariff structure is not economical enough), you can always select one of the Zoom packages.
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How can I join M3 High Speed Internet Services?

You have two options to join in and enjoy M3 High Speed Internet:

Option 1
You can purchase a new SIM and subscribe to M3 High Speed Internet Services by selecting either a Post Paid or Pre Paid plan especially designed with the different requirements of customers in mind. You will be able to enjoy speeds of up to 3.6 Mbps on Downlink and 1.98 Mbps on Uplink.

Option 2
If you already have a subscription to either a Mobitel Pre Paid or a Post Paid voice/video package, you can enjoy M3 High Speed Internet on your existing connection without changing the existing SIM. Your existing SIM will be High Speed Internet ready and you will be able to enjoy speeds up to 1 Mbps both on Downlink and Uplink.

Option 3
If you are a Double M customer or a customer subscribed to the Family Package, you can enjoy M3 High Speed Internet by making use of the Broadband sub line offered.

Will I have to pay for the time I am logged on to the network or only for the actual data usage?

You will only have to pay for the actual data usage, irrespective of the time you have spent logged on

The data usage is calculated for Downloading or Uploading or for both?

The data usage is calculated both for uploading and downloading.

What can I do with 100MB of data?

You will be able to retrieve approximately 1000 Emails, download 25 MP3 Songs or browse over 300 web pages.(These are just indicative figures and the actual values may vary depending on the size of each unit illustrated in the above example)

What are the factors that affect uplink and downlink speeds?

The uplink and downlink speeds you experience may be different from the maximum speeds given under the plans due to following factors:

• The mobile device you use
• Type of the application
• Network traffic at the location at the time
• Website or the servers being accessed

After obtaining a subscription to a M3 High Speed Internet plan, how can I start using the service?

You will require a device belonging to one of the following categories:

Category 1
Laptop Computer with Built-in HSDPA facility.

Category 2
An HSDPA modem either with USB interface (USB Modem) or PCMCIA interface (Data Card) and a Laptop or a Personal Computer with a USB 2.0 compliant port, meeting the system requirements of the above device.

Category 3
A 3G Phone (Preferably with built-in HSDPA facility) and a Laptop or a Personal Computer with a USB 2.0 compliant port meeting the system requirements of the above device.

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