| Plans & Services Starfriends It’s a service which a subscribed user can SMS to a Celebrity/ies
Simply send the Name of the Star to 2468 to subscribe for that Celebrity
Eg: To subscribe for Nehara Peris Send ‘Nehara’ to 2468
Simply send nick SPACE <nickname> to 2486
Simply mention the <name> of the Star at the beginning of the SMS and keep a space <TYPE YOUR MESSAGE>
Eg:- Sending an SMS to Nehara “ Nehara Hi how are you? “
Rs. 1 + TAX per day per celebrity
Send < name of the Star> SPACE off
Cricket Ticket Cricket Ticket enables Mobitel customers to purchase tickets over the phone for Cricket matches in Sri Lanka hosted by Sri Lanka Cricket.
By Dialing 365 Rs.8.00 per minute + Tax + Ticket Fee
10 Tickets
Yes. Mobitel Customers can reserve tickets for others. Customer should provide the NIC number of the person who is going to collect the ticket.
Customers can produce reference SMS along with the NIC, Driving License or Passport to collect the ticket at any of following locations.
One day prior to the relevant match
Cricket matches organized by Sri Lanka Cricket, All tours in Sri Lanka.
The competition will be available in all three languages. Sinhala, English & Tamil
Google Talk M2GTalk allows Mobitel subscribers to call a GTalk user from their mobile phones by dialing a short code allocated to the GTalk user Simply send the Gmail address of your friend to 4040. When the Gtalk user accepts the request, mobile user will receive his/her short code. Just dial that number from your Mobitel phone to get connected. NO. Its Free
Yes. In order to call several Gtalk users, mobile user will need to send the Gmail addresses to 4040 and receive the short codes No. He has to add contacts one by one.
Yes. Gtalk user has to add m2gtalk@mobitel.lk as a contact
No. it’s a one-time registration
During the trial month, call costs Rs. 1 relevant taxes per min & after a month from launch call costs Rs. 2 + relevant taxes per min One month from the launch (28th Sep 2012 – 28th Oct 2012)
Caller will hear a voice prompt saying the Gtalk user if offline Gtalk user has call waiting option. He could either ignore or reject the secondary call Dial 4040 from your mobile.
It will provide instructions on registering for M2Gtalk & how to use the service
Mobitel TV No. Currently there is only Data Charge in place
Simply search for Mobitel TV app in your Application Store & download
Android - Rewind TV If you have installed flash in your device, then the device will be capable of playing RTV. Otherwise device will only be able to play live streams. But any device with OS version above 4.1 (i.e. Android Jellybean) will again not be able to play RTV. So, OS versions between Android 2.2 Froyo and Android 3.x.x Honeycomb devices will be able to play RTV if flash is installed in the device. No. it will only work on a Mobitel Connection
AirTicketing A value added service where you can reserve Air Tickets using Mobitel’s Ticket reservation line Simply dial 365 and key in ‘3’ for Air Ticket Reservation
Rs. 8 + TAX per min You will receive an acknowledgement SMS confirming the reservation. No. You must make sure the FULL PAYMENT iis made before the expiry date of Air Ticket reservation Call Air Ticketing reservation help line (365) & request the Officer to resend the message Payments can be made at following Mobitel Branches.
Simply dial 365 & inform the Travel agent on the details that you need to amend. Please note that, this will incur administrative charges
Dial +94 711 365 365 while roaming and get instantly connected. You can email to airticketing@mobitel.lk
mInsurance a. This is an insurance cover which can be obtained by Mobitel prepaid and post-paid customers by sending a SMS. b.BENEFITS
c. This cover valid only for a month. (To be covers under a particular month the premium for that month has to be paid in the previous month) Eg: If the customer wish to be covered under this policy for the month of February he/she should pay the February premium during January. If the premium is not deducted he wont be coverd for the month of February. If he/she paid the premium in February he/she will be covered for the month of March.
d. Once a customer subscribe to this service the premium will be automatically deducted for the relevant month. a. To subscribe type “reg” and send it to 220 b. To desubscribe type “dreg” and send to 220 Any post/pre customers excluding the following categories at the initial stage. a. Mobitel corporates b. Mobitel Demos c. Liyasara d. Customers without a valid NIC e. Customers age above 18 and below 65 Janashakthi Insurance
a. Rs.50.00 (Inclusive of all taxes) per month b. SMS to 220 Rs.2.00 (taxes) per SMS (Mobile originate) c. Dialing 220 Free By sending a letter/form/alteration form with following information 1. Customer’s mobitel number 2. Nominee’s name, contact number and address 3. Nominee’s NIC copy Note: Nominee’s age should be above 18 In case of a claim customer should submit the relavant document to Mobitel and Mobitel will direct the document to Janashakthi insurance to process. For further clarifications on the submitted documents the customer has to coordinate with Janashakthi and the relavant contact details will be provided to the customer by Mobitel contact center. Terms and condition can be accessed by dialing the IVR code 220 or via www.mobitel.lk Exclusions : (Subscribers will not be covered under this policy subjected to the followings) a) Pre-existing physical conditions b) Engaging in Hazardous sports c) Flying except as passenger d) Self inflicted injury e) Under the influence of Alcohol and drugs f) Riot & Strike g) War, Civil war etc. h) Radio-active Contamination I) While on duty as a Military service etc. YES.
a. For the first time in Sri Lanka b. SMS base subscription c. Benefits and rewards d. Convenience charging e. Janashakthi Insurance f. Very low premium mInsurance Indran - 0714988005
a) Pre-existing physical conditions b) Engaging in Hazardous sports c) Flying except as passenger d) Self inflicted injury e) Under the influence of Alcohol and drugs f) Riot & Strike g) War, Civil war etc. h) Radio-active Contamination I) While on duty as a Military service etc. Mobitel Fun Zone A portal where SMS based Chat, Tests& Games made available Please refer to the table below.
Rs. 1 + TAX per SMS
IRON MAN 3 - Promo This promotion gives you the chance to win 10 FREE movie tickets to watch Iron Man 3 at Liberty Lite Cinema. Dial 365 and purchase one or more movie tickets from Mobitel’s mTicketing service between the 10th of May 2013 and 26th of May 2013. TEN (10) free tickets will be given to 10 lucky winners.
The winners will be chosen on the 28th of May 2013.
If you are a winner, you will be notified ONLY via the Mobitel hotline - 071 2755 777.
No. The winners’ tickets can only be validated at the Liberty Lite cinema. However, you can pick the date and time you desire. No there is not. You will be charged the standard movie ticketing charges.
The charges are Rs.8 + taxes, per minute.
It is available on http://www.mobitel.lk/ticketing Mobitel Gift Pack The product is a unique concept developed by Mobitel, where you can buy a gift wrapped Mobitel high speed dongle and a connection to gift to your friends and loved ones for any special occasion. For a price of Rs. 4,990/-, you will receive a Mobitel High Speed Dongle along with a voucher. The voucher gives the receiver the choice to select from the below prepaid or postpaid connection.
Huawei E303 Mobitel High Speed Dongle.
Through the Voucher. The receiver can decide which connection to activate (either prepaid or postpaid). FREE 8GB data bundle valid over 8 months. SIM FREE.
FREE 1GB data bundle per month for 8 months. No deposit required. SIM FREE.
No. only one connection can be selected.
Yes. The Gift box containing the dongle and voucher comes wrapped in an attractive wrapping paper. Yes. A note can be written in the space allocated in the box for a special message to be written by the sender. Normal rates will apply. Prepaid: Can be reloaded with Rs. 2,012/- and receive 8GB valid for over 6 months. Postpaid: A monthly rental of Rs. 240/- will be charged. Prepaid: Will get inactive after 8GB utilized until it is reloaded again. Postpaid: After usage of 1GB in a given month normal rates will apply for excess use within the same month. That is Rs.2/- per 10MB used. Yes. A package change can be done to any other package offered by Mobitel.
The FREE bundle will be discontinued.
From any Mobitel Branch or SLT Teleshop Island wide.
Call Me Service This service allows you to request a call-back SMS from another Mobitel customer. There is no activation required, just use the USSD dialing method to use the service. Just dial the USSD string “#359*Mobitelnumber#” and a SMS will be sent requesting for a call. This is a free service; however the user is limited to a maximum of 20 Call Me Service request a week. No, you can use the Call Me Service at all times. No, you can get started right away to enjoy this service.
The remaining number of requests would be displayed on the Call Me Service USSD confirmation message. All Pre-Paid subscribers in the Active state can enjoy the service. The receiver also has to be an Active user (Connection enabled with incoming SMS) No, this service is exclusively for Mobitel users M-Smart Store M-Apps is a WAP portal where GPRS users can download a variety of applications such as Facebook, Opera Mini, Twitter, Games, etc. based on either a pay per app or subscription method. You can access M-Apps by logging into http://wap.mobitel.lk/m-smartstore. Alternatively, you can also go to wap.mobitel.lk and select M-SmartStore.
*These apps are considered as premium apps and can only be downloaded via pay per app or the user needs to be a subscriber of the ‘Monthly Pack’. ** Daily subscribers purchasing premium apps will be charged separately. Premium apps are not included under the daily subscription package. If you are a daily subscriber you will be charged Rs. 4 per day and can download up to 4 applications FREE OF CHARGE (this does not include premium apps) and your subscription is auto renewed. - If you are a monthly subscriber you will be charged Rs. 99 and be entitled to download up to 150 apps. Once you’ve reached your monthly quota, you will be charged for each additional app downloaded. You can them opt for the ‘Pay Per App’ method, which gives you the flexibility to download any app for the amount specified. No. Most of the Java enabled and Symbian phones support apps. When you log into the M-Apps portal through your mobile device, you will ONLY be shown apps that are compatible with your device. If your download gets interrupted by a call, you can try downloading the app/game again without getting charged. Alternatively, you can also check your network connectivity and try again. This could be an application issue. Please highlight the issue with details of the app downloaded and your device details and email it to us at info@mobitel.lk Upon review, we will send you a link to download another app or the relevant amount will be refunded. Make sure “auto updates” are set to “off” on the downloaded app.
Yes there is and this depends on the size of the app that you are downloading.
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