Q – What is Bus Reservations about?
It is a service which allows you to reserve bus tickets to many popular destinations around the island
Q – What are the buses available?
You can choose from Luxury/Semi Luxury and normal busses
Q – How do I use the service?
Simply dial 365 from your Mobitel phone. Select your language preference and then select the option 4 for Bus Reservation. A Mobitel customer care representative will reserve your ticket based on your travelling requirement
Q – How much do I get charged for the service?
Every ticket will be added a convenience fee of Rs. 100/- in addition to the ticket price
Q – Do I need to obtain a physical ticket?
Show the SMS confirmation you received when the booking the ticket to the conductor. He will then handover you a physical ticket
Q – What if I erase/lose the SMS?
Please call 365 and request the Mobitel customer care representative to resend the SMS
Q – Can I get on to the bus halfway through the route?
Yes you can. Please tell the Mobitel customer care representative about it and he/she will be able to tell you which bus is travelling from closest Town and make the reservation accordingly
Q – What if I can’t get on board on time?
Mobitel will be passing the traveling details of our customer to the respective bus. They may contact you if you not there on time. However, we urge you to be at the starting/pick up point in time to avoid any inconveniences
Q – Please name the destinations which this service allows us to travel?
Luxury/Semi Luxury and Normal busses will travel to Kankasanthurei, Jaffna, Anuradhapura, Trincomalee, Badulla, Passara, Nuwaraeliya, Welimada, Monaragala, Ampara, Kalmunei, Akkareipattu, Baticaloa, Kataragama, Hambantota, Tangalle, Matara, Deniyaya, Embilipitiya, Mahiyanganaya, Ratnapura, Mathugama, Kandy, Vavniya, Panama, Pothuvil & Arugambay