About Us
Mobitel Overview
ABOUT MOBITEL
Mobitel, which started operations in 1993, became a wholly owned subsidiary of SLT in October 2002 – making it 20 years of being Sri Lanka’s National Mobile Service Provider.
Over a two-decade period, Mobitel has achieved many a milestone. In January 2004, the company launched its fully-fledged 2.5G GSM network that is EDGE/GPRS enabled and designed to operate on dual band. In December 2007, the company launched its 3.5G HSPA network - the first Super 3.5G network in South Asia. Further, Mobitel successfully demonstrated HSPA + MIMO technology with down link speed up to 28.8 Mbps and carried out successful trial of 4G/LTE technology with downlink speed exceeding 96 Mbps, for the first time in the South Asian Region. Investments committed to date in the 2.5G/3.5G/4G networks and service offering amounts to over US$ 500mn.
The company continued with its strategy which is positioned around value innovation and customer centricity firmly believing that, it can serve well, by making the best out of the technology being used, distribution systems, product portfolio, services and value added services, with heightened acumen concerning customer needs and interests. It led the company to seek an enhanced market position characterised by improved market share as well as strong revenue and product growth. In addition, it enabled the company to build a strong brand image, dynamic and happening, with improved visibility at strategic locations, leveraging on the success of its illustrious parent company - SLT.
The company is in the process of upgrading its network to a Next Generation Network, and is poised to assume a lead role in bringing cutting edge mobile technology that would inevitably help shape the next ICT led technological development phase of Sri Lanka.
With a strategy of 'value innovation', the Mobitel customer always wins. Mobitel believes that technology for its own sake is meaningless, and fosters an organizational culture that focuses on Customer Centricity. This philosophy which is a way of life at Mobitel has enabled to build long lasting relationships with Customers, which is evident by the ever increasing customer base which currently stands beyond the 4 million mark. The features and benefits built into the Innovative packages that Mobitel offer are all designed carefully with the customer's best interest at heart, standing by its slogan of "We Care. Always.".
The Company
Our Vision
To lead Sri Lanka towards an info-com and knowledge rich society through our service offerings
Every employee has a role to play in our vision to lead, helping us to focus our efforts and remain a truly dynamic and successful organization.
Our Mission
To Care, Share & Deliver
These are the 3 key ingredients in our relationship with our Shareholders, Employees, and Customers. Committing to these 3 principles as an individual and as a team and by regularly practicing them as an organization, we can truly achieve our vision to lead.
Press & Media
Milestone Achievements
- 1993 - Commenced operations
- 2002 - Became a wholly owned subsidiary of SLT
- 2004 - Launched its fully-fledged 2.5G GSM network that is EDGE/GPRS enabled and designed to operate on dual band
- 2007 - Launched its ‘super 3.5G’ network in December 2007 becoming the first in South Asia to implement a 3.5G HSPA network and being placed within the first ten in the world to do so
- 2008 - Hilton Colombo partnered Mobitel in the launch of the M3 Café.
- 2009
- Became the official sponsor of the Sri Lanka Cricket Team leading up to the 2011 ICC Cricket World Cup Tournament
- Entered into a partnership with Google, a Global name synonymous with the World Wide Web, to introduce "M3 Apps", an exclusive suite of services powered by Google Apps.
- Became the first network in South Asia to Demonstrate HSPA+ MIMO to achieve 28 Mbps
- 2010
- Mobitel becomes the founding operator from Sri Lanka to support ‘1 Goal: Education for All’ Mobile Campaign at the Mobile World Congress.
- Mobitel joins the GSMA 'mWomen' Global initiative & empowers Sri Lankan Women.
- A landmark partnership heralding a new era in m-Commerce is announced - Mobitel partners Sony to bring FeliCa (NFC) Technology to Sri Lanka.
Sponsorships
Sri Lanka Telecom Mobitel, Official Sponsor of the Sri Lanka Cricket Team
Colombo - 26th May, 2009
The National Mobile Service Provider, Sri Lanka Telecom Mobitel comes forward as the official sponsor of the Sri Lanka Cricket Team.
Minister of Sports and Public Recreation Hon. Gamini Lokuge commenting on the new partnership said, "Sri Lanka is fortunate and proud to be able to realise the fusion of two national bodies with high brand equity, Sri Lanka Cricket and Sri Lanka Telcom Mobitel, in the promotion of our nation's undisputed source of pride, our National Cricket Team. The new partnership between Sri Lanka Cricket and Sri Lanka Telecom Mobitel is historic in that, two national bodies that characterise national strength and unity are joining forces to promote Sri Lanka Cricket at a time the nation has entered a new phase of growth and development, united, free and strong. We are confident that the synergies of the combination will contribute to many more victories for Sri Lanka on the international cricket scene and help strengthen the Sri Lanka brand".
Since securing Test Status in 1983 Sri Lanka Cricket has emerged as one of the leading cricketing nations of the world. Sri Lanka holds the distinction of winning its first test match within the shortest time for any country since obtaining test status. To the bewildering of many critics, Sri Lanka won the ICC World Cup in 1996 after delivering an entertaining performance that captured the attention of the cricketing spectators and audiences the world over. That victory which won fame, respect and glory for Sri Lanka ushered Sri Lanka Cricket into its present status with many victories in the fold and earning celebrity status for the game, now played in every street, field and open space in the country.
In the next few years Sri Lanka Cricket will host several international teams and tournaments and undertake several international reciprocal tours and tournaments. The Sri Lanka Cricket Team has already confirmed participation in many Test, ODI and Triangular ODI series to be held both in Sri Lanka as well as in overseas venues. These games will be played in addition to the next ICC Champions Trophy and World Cup Tournament.
In terms of the sponsorship agreement, during the contract period Mobitel secures the exclusive right as the "Official Sponsor of the Sri Lanka Cricket Team". As the National Mobile Service Provider, guided by the principle of bridging diversity, Mobitel is committed to encouraging and developing sports in Sri Lanka at the national level. As the most popular sport in the country, Cricket transcends the whole society and the nation, which reflects the Sri Lanka Telecom Mobitel way of connecting Sri Lanka.
Further to signing the agreement to sponsor the Sri Lanka Cricket Team, Chairperson of Sri Lanka Telecom Mobitel, Mrs. Leisha De Silva Chandrasena said, "Sri Lanka Telecom Mobitel is proud to be associated with the future of Sri Lanka Cricket. As the National Mobile Service Provider, Sri Lanka Telecom Mobitel is rooted in the pursuit of national interest and towards this end has partnered many national bodies for good cause, and this partnership with Sri Lanka Cricket we consider as the crown jewel. Sports is a means of building affinity and a spirit of oneness between communities of a nation, and Sri Lanka Telecom Mobitel, the first Super 3.5 G HSPA Mobile Service provider in South Asia, on course to connecting Sri Lanka as a country and the country with the rest of the world, considers sponsoring Sri Lanka Cricket as a strategic investment in its brand building endeavor.
Sponsorships and patronage extended by Sri Lanka Telecom Mobitel towards Sri Lanka Cricket stands testimony to the trust and faith the company places in the National Cricket Team. The decision by Sri Lanka Telecom Mobitel to sponsor the Sri Lanka Cricket team speaks volumes for the continued commitment by the company to further its support towards the development of Sports in Sri Lanka. Sri Lanka Telecom Mobitel is disposed to the idea of reinventing if necessary to succeed and win whilst playing by the rules, and takes pride in partnering Sri Lanka Cricket to Sponsor the game of cricket that shares with Mobitel a spirit of nationalism and unwavering determination to achieve world-class excellence.
Colombo - 26th May, 2009
The National Mobile Service Provider, Sri Lanka Telecom Mobitel comes forward as the official sponsor of the Sri Lanka Cricket Team.
Minister of Sports and Public Recreation Hon. Gamini Lokuge commenting on the new partnership said, "Sri Lanka is fortunate and proud to be able to realise the fusion of two national bodies with high brand equity, Sri Lanka Cricket and Sri Lanka Telcom Mobitel, in the promotion of our nation's undisputed source of pride, our National Cricket Team. The new partnership between Sri Lanka Cricket and Sri Lanka Telecom Mobitel is historic in that, two national bodies that characterise national strength and unity are joining forces to promote Sri Lanka Cricket at a time the nation has entered a new phase of growth and development, united, free and strong. We are confident that the synergies of the combination will contribute to many more victories for Sri Lanka on the international cricket scene and help strengthen the Sri Lanka brand".
Since securing Test Status in 1983 Sri Lanka Cricket has emerged as one of the leading cricketing nations of the world. Sri Lanka holds the distinction of winning its first test match within the shortest time for any country since obtaining test status. To the bewildering of many critics, Sri Lanka won the ICC World Cup in 1996 after delivering an entertaining performance that captured the attention of the cricketing spectators and audiences the world over. That victory which won fame, respect and glory for Sri Lanka ushered Sri Lanka Cricket into its present status with many victories in the fold and earning celebrity status for the game, now played in every street, field and open space in the country.
In the next few years Sri Lanka Cricket will host several international teams and tournaments and undertake several international reciprocal tours and tournaments. The Sri Lanka Cricket Team has already confirmed participation in many Test, ODI and Triangular ODI series to be held both in Sri Lanka as well as in overseas venues. These games will be played in addition to the next ICC Champions Trophy and World Cup Tournament.
In terms of the sponsorship agreement, during the contract period Mobitel secures the exclusive right as the "Official Sponsor of the Sri Lanka Cricket Team". As the National Mobile Service Provider, guided by the principle of bridging diversity, Mobitel is committed to encouraging and developing sports in Sri Lanka at the national level. As the most popular sport in the country, Cricket transcends the whole society and the nation, which reflects the Sri Lanka Telecom Mobitel way of connecting Sri Lanka.
Further to signing the agreement to sponsor the Sri Lanka Cricket Team, Chairperson of Sri Lanka Telecom Mobitel, Mrs. Leisha De Silva Chandrasena said, "Sri Lanka Telecom Mobitel is proud to be associated with the future of Sri Lanka Cricket. As the National Mobile Service Provider, Sri Lanka Telecom Mobitel is rooted in the pursuit of national interest and towards this end has partnered many national bodies for good cause, and this partnership with Sri Lanka Cricket we consider as the crown jewel. Sports is a means of building affinity and a spirit of oneness between communities of a nation, and Sri Lanka Telecom Mobitel, the first Super 3.5 G HSPA Mobile Service provider in South Asia, on course to connecting Sri Lanka as a country and the country with the rest of the world, considers sponsoring Sri Lanka Cricket as a strategic investment in its brand building endeavor.
Sponsorships and patronage extended by Sri Lanka Telecom Mobitel towards Sri Lanka Cricket stands testimony to the trust and faith the company places in the National Cricket Team. The decision by Sri Lanka Telecom Mobitel to sponsor the Sri Lanka Cricket team speaks volumes for the continued commitment by the company to further its support towards the development of Sports in Sri Lanka. Sri Lanka Telecom Mobitel is disposed to the idea of reinventing if necessary to succeed and win whilst playing by the rules, and takes pride in partnering Sri Lanka Cricket to Sponsor the game of cricket that shares with Mobitel a spirit of nationalism and unwavering determination to achieve world-class excellence.
Mobitel & Society
Employment Policy
As an Equal Opportunity Employer, we are committed to providing non-discrimination and equal opportunities to all our employees. Mobitel employees must not discriminate against any person on the basis of race, color, religion, gender, age, marital status, sexual preference, disability or any other attribute. Our policy will not tolerate harassment of any person on any basis. This constitutes and therefore requires avoiding sexual advances or comments; sexual, racial or religious 'jokes' or slurs; or any other conduct in the workplace that can be construed as intimidating or offensive.
Careers
Working Environment
Sri Lanka Telecom Mobitel consistently sets standards of service considered to be the benchmark in the telecommunication industry. Hence, we are keen to get the best people on board.
Mobitel employees have the right skills, positive and friendly attitudes and a passion to serve our valued Customers.
About our employees and working environment at Mobitel:
- Communication with Staff
| Mobitel’s first name basis and open door culture ensures that all employees can provide feedback to anyone in our senior management teams. |
- Confidentiality
| During and after employment with us, we advise our employees to observe and maintain confidentiality in respect of all transactions of the company and our customers and information related to them. Further details are disclosed in the employment agreement and non-disclosure agreement on commencement of your employment. |
- Dress Code
| Mobitel’s minimum standard of an acceptable dress code is as follows:
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- Personal conduct:
| Employees are expected to deal fairly and honestly with the customers, each other, business suppliers and competitors by:
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- Emergency medical care:
| We have trained and competent staff to administer first aid assistance in any emergency. |
- Mobitel Club:
| The social and recreational events for our staff are organized by the Mobitel Club. The entire Mobitel staff automatically becomes member of the Mobitel Club upon commencement of employment. The Mobitel Club is run by an elected committee of staff members. |