At Mobitel we understand your need for managing calls. Whatever you wish do with your call; whether it is to hold it, forward it, block it and much more: Mobitel provides you all the services you need.
When you do not wish to be disturbed
When you do not wish to be disturbed or you have a low battery or you might just be out of network area, but still you do not want to miss any incoming calls, use Call Forward. Just forward all your incoming calls to another number, either on a land line or a mobile connection where someone else can answer them.
To forward all calls at all times
Dial *21* and the phone number to which you want to forward your calls, followed by #
Go to Settings -> Call settings -> Call Forward -> Voice calls -> Forward Always -> Forward to -> Number
To forward all calls when on another call
Dial *67* and the phone number to which you want to forward your calls, followed by #
For example: *67*0712755777#
To forward all calls when there is no reply
Dial *61* and the phone number to which you want to forward your calls, followed by #
For example: *61*0712755777#
To check forwards you have activated
Dial *#21# or *#67# or *#61#
To cancel all forwards you have activated
Never miss a call
Call Waiting lets you answer a second incoming call while you’re already busy on another call. This means you never miss a call that could be vital.
To Activate --> Dial *43# To Deactivate --> Dial #43#
Talk to as many people as you wish at the same time.
To make a conference call:
Dial the first number
Upon successful connection, put the call on hold
Dial the second number, again put the call on hold
Follow steps two and three to add more people
Enter 3 to put all callers on conference
You can see the number of the person who is calling you. Caller identification helps you to decide whether you want to take the call or not. Do note that, if the call is from overseas or from a pay phone booth the number may not appear.
Missed Call Alerts (MCA)
These are notifications which we send to you by SMS each time you miss a call. This enables you to return the calls you have missed.
To Activate MCA --> SMS MCA to 7676 To Deactivate MCA --> SMS MCA DCT to 7676
Do call on hold
There are times when you have two vitals calls coming up at the same time and you want to take the second call without hanging up on the ongoing call. You can then use call hold facility to keep the first call on hold and take the second call. Call hold allows you to keep the other caller waiting until you can connect back. Dial the number 2 on your mobile phone to place the call on hold without disconnecting the ongoing call.
Block up to 30 numbers as unwanted incoming calls.
Use Mobitel SMART Pre-Paid. To activate Call Block, send an SMS to 2565 or call to #888# from your handset to access the Self Care Menu.
SMS to 2565
SMS to 2565
To Activate Call Block
To Add a number to the blocked caller list
To Remove a number from the blocked caller list
To View the numbers added to the blocked caller list
To Receive the SMS codes for the Call Block feature
To Deactivate Call Block
Self Care Menu #888#
After you’ve dialed #888# from your handset, enter option 2 (Activations & Deactivations) and select option 5 (Call Block).
A monthly subscription of Rs.30
Rates are subject to Government taxes and levies.
There will be no additional charges to modify numbers in the blocked caller list.
Say it as you mean it
Dial *(star)<mobile/land line number>
To retrieve a message:
Mobitel: Dial 852
Other: Message will be sent as a call
M2M: Rs. 0.50 + Taxes
M2O: Rs. 1.00 + Taxes
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