| Plans & Services International SMS You can send an SMS by inserting the recipient's number as follows; +44 xxx xxx xxx An international SMS could be sent to anyone, anywhere in the world.
You will be charged only Rs. 5/- + VAT (Local SMS rate) for each SMS sent.
No, you will not be charged for a SMS received.
You can call the Mobitel Hotline on +94 714 555 555
Prepaid Roaming Every Pre-paid SIM is roaming pre-enabled. No additional deposit is required. How do I recharge? You can recharge through:
Simply dial *100#
Yes.
Call the Mobitel Roaming Hotline on +94 714 555 555 or the Mobitel Hotline on +94 712 755 777.
Postpaid Visit any Mobitel branch, along with the required refundable deposit of Rs. 25,000/-. An authorization letter from the company will be required if the connection is under a corporate account.
Your deposit will be refunded after two billing cycles, after you settle your total bill & the current usage of your account.
Call Sri Lanka at lower rates while roaming.
SMS Sri Lanka at Rs. 5/- (excluding taxes) while roaming.
Yes. As soon as you reach 75% of your refundable deposit, a customer care executive from Mobitel will
Contact Mobitel immediately, as you are liable for all calls made from that SIM.
Simply log in to: Mobitel Services Menu * My Mobitel * Mobi Services * Acc Balance Please note that the balance may not be 100% accurate, as networks may delay sending the usage data to Mobitel. Yes. You can get a detailed bill free of charge on request.
You can use only SMS based Value Added Services while you are roaming, but roaming charges will apply and but charges will vary according to the network you roam with.
Contact the Mobitel Roaming Hotline on +94 714 555 555, or Mobitel Customer Care on +94 712 755 777.
You can contact the Mobitel Roaming Hotline on +94 714 555 555 and obtain the information. CLI information is not internationally exchanged and standardized; so, you will not always see your caller number while roaming. However certain networks offer this feature. Yes.
Yes, all SIMS which are GPRS enabled nationally could use GPRS while roaming in our GPRS roaming networks. Certain destinations would require different handsets as they rely on different systems. Renting of compatible phones is available at destination airports. For example:
GPRS Simply call the Mobitel Hotline on +94 712 755 777 to activate GPRS services on your SIM. All SIMS that are locally activated for GPRS could be used while roaming in selected countries.  View the list of GPRS Roaming countries & networks.
No additional deposit would be required for this service.
No. You can use GPRS as same as you use GPRS service in Sri Lanka.
You are charged for the Kilobytes / Megabytes you use. Charges vary depending on the rates charged by the foreign network operator with whom you select to roam.
Call Mobitel Roaming Hotline on +94 714 555 555
3G Roaming If you have voice roaming activated on your Post-Paid SIM you can use 3G roaming on our partner networks with your 3G handset. And you can take advantage of these benefits:
Select dual mode on your mobile phone (process of selection varies according to different handsets), to access 3G.
All your usage details including 3G roaming details are included in the same Post-Paid detailed bill.
You can contact the Mobitel Roaming Hotline on +94 714 555 555 and obtain information.
Charges vary by network. For more details, contact the Mobitel Roaming Hotline on +94 714 555 555.
SMS Roaming
No. Activating SMS Roaming is absolutely free.
You have to send it as: Country code + Mobile number For example, +94 714 555 555 Rates vary between destinations and networks on which you roam. Call Mobitel Roaming Hotline on +94 714 555 555 for more details. Once you have SMS roaming activated on your SIM, your voice calls (incoming & outgoing calls), will get barred until you deactivate the service. But you can make use of SMS Home, and any other SMS based services.
In-flight Roaming The ability to use the mobile inside a flight in selected flights
The service is activated automatically. You can check whether the aircraft boarded offers In-flight roaming service. The service is available on limited aircrafts with selected Airlines carriers.
The flight attendant will announce if the aircraft offers In-flight roaming before the plane takes off.
Broadband Roaming If you Broadband connection is prepaid; Broadband roaming is pre-enabled on your SIM. No additional deposit or documentation would be required. You can use this feature on our GPRS roaming enabled pre-paid roaming networks. You can contact the Roaming Hotline on +94 714 555 555 for details on rates & feature availability If you Broadband connection is post-paid; You could visit any Mobitel branch with the following; Individual users: a) Refundable deposit of Rs.25, 000/- b) Copy of NIC / Passport Corporate users: a) Letter of authorization from the company All your Broadband Roaming usage details will be included in the broadband bill
Roaming can be accessed by connecting to any GPRS roaming network
Data roaming charges would apply. You can check the rates by contacting the Roaming Hotline on +94 714 555 555.
Maritime Roaming The ability to use the mobile inside selected cruise ships and ferries
If you are a post-paid customer and have roaming activated on your SIM you can enjoy service. Maritime roaming is offered in selected cruises / ferries. You can contact the Mobitel roaming Hotline for further information on the availability of roaming
You can make & receive calls and send & receive SMS
You can contact the Roaming hotline on +94 714 555 555 to check rates
To make a call you have to dial the international prefix ("00" or "+") and the country code before the phone number.
IDD Avurudu Offer This is an IDD Promotion that offers five (5) IDD outgoing minutes at LKR 10 + taxes for every recharge of LKR 100 made during the period:2nd - 30th April 2013 This promotion is valid only for Mobitel Prepaid users. To be eligible for this special IDD offer, you must first recharge your account by LKR 100. When you do, you will receive the following SMS. Reply “IDD” within 1 hour and get 5 mins IDD for only Rs 10. Total deduction (inclusive of per min tax of Rs 3) will be Rs 25. Dial 433 for details. When you reply “IDD” to the same number you received the SMS from – you are then eligible for this promotion. This entitles you to five [5] IDD minutes at LKR 10 + taxes, which is a total of LKR 25. This offer is available for every recharge of LKR 100. Once you have been subscribed for the IDD Offer, you will receive the following SMS: Subscription successful! You can now enjoy 5 mins of IDD to 50 destinations. Offer valid for 3 days. Dial 433 for details. You can enjoy this special offer on five IDD minutes for every reload, scratch card and international top up made for every LKR 100. From the time you receive the message following a recharge of your account, you have one [1] hour to reply to the message, in order to subscribe. You will receive the following SMS, and will not be subscribed to the IDD offer. Sorry, you have exceeded the 1 hour to subscribe for the IDD offer. To subscribe, recharge Rs100 and reply “IDD” to the SMS you receive. Dial 433 for details. This promotion is available for the following 50 destinations.
You can also call 433 for the updated country list. This promotion will be valid from the 2nd of April to the 30th of April 2013
The validity period of the subscribed five minutes will be 3 days.
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