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eChannelling

eChannel your Doctor from anywhere

The largest doctor channelling network in Sri Lanka with 200+ Hospitals Island-wide, 2000+ eChannelling Outlets and 4500+ Specialist Doctors

Get an appointment for your doctor on your phone through eChanneling service

  • Dial 225 from any mobile network, Dial 1225 from SLT to access the eChanneling service.
  • State your name, national ID number, doctor's name and the name of the hospital you wish to visit. You will receive a reference number.
  • Appointment details will be confirmed via SMS.
 
24-hour access, No queuing, No travelling
 
Short code charges, the doctor's fee and the hospital fee along with the channeling fee will be charged for every successful booking.

Cick Here to visit eChannelling website 

WHAT IS THE ECHANNELLING RUNNING NUMBER SYSTEM?
A value added service provided for the customers who make doctor appointments via eChannelling to get updates about the current serving appointment number they have channeled.
HOW DO I GET ELIGIBLE TO VIEW THE RUNNING NUMBER?
- Through eChannelling website

If the patient is an eChannelling membership holder (Free or premium) and has done an appointment via eChannelling (by calling on 225, 1225, via Post office, via eChannelling contact Center, via eChannelling enabled pharmacy agents, banks etc.), they are eligible to see the running number through eChannelling website.

- Through eChannelling App

If the patient has made an appointment via eChannelling, he/she is eligible to see the running number facility from mobile app using the running number function available in the mobile app.

Special note -This facility is only available for selected doctor sessions at selected hospitals (Private Hospitals- Joseph Fraser Memorial Hospital, Kings Hospital (former OASIS Hospital), Durdans Hospital, Lanka Hospital and Ayurveda Hospital – Siddhadi Weda Medura. More hospitals will be added sooner).

IN WHICH METHODS I CAN SEE THE RUNNING NUMBER?
- Through eChannelling Member Area

If the patient has eChannelling membership, the ongoing number for the related channel is visible after login to member section.

- Through eChannelling Mobile App

The patient can download the eChannelling mobile app and use the running number function in the menu list and then enter the eChannelling Reference number and the channeling related mobile number to see the respective on going number.

HOW MUCH I HAVE TO PAY FOR THE SERVICE?
The service is free of charge.
HOW MANY TIMES I WILL BE ABLE TO VIEW THE RUNNING NUMBER?
No limitation to view the Running number.

If the session has commenced at the hospital, until the session ends, patients can view the current number through eChannelling Web or eChannelling Mobile App as described above.