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Instant Messaging Plans

What is Instant Messaging Unlimited plan?
  • Instant messaging Unlimited Plan offers customers to use popular instant messaging apps for just Rs.49 + taxes per month. This plan is available on both prepaid and postpaid platforms.
What are the supported Apps?
  • WhatsApp, Viber, IMO
How to activate this plan?
  • SMS Option - Type ACT IM and send to 160
  • USSD Option - #170# > Content Based Plans > Instant Messaging
What is the plan validity?
  • 30 days for Prepaid customers
  • Auto renewed for Postpaid customers.
How to deactivate the plan? (Only for Postpaid customers)
  • Type DCT IM and send to 160
How to check balance?
  • Type DB and send to 160 (Both Prepaid and Postpaid)
What is the FUP?
  • 5GB (4G Only)
What will happen once the FUP is reached
  • Customers can still enjoy given instant messaging apps at a speed of 1Mbps until the plan is expired, without any standard data charges.
What are other terms and conditions?
  • Instant Messaging apps will be completely Free but very low Data charges may occur due to background apps and other processes.
  • Since the mentioned instant messaging apps itself depends on several other background processes, a positive account balance or an additional data balance is necessary to use the social networking plan.
  • Customers who use the plan on 4G networks can enjoy the apps at 1Mbps once the FUP is reached.
  • Customers who use this plan on 3G networks, can use the plan at 1Mbps, throughout the plan validity.