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Is the Samsung Note20 series network locked to Mobitel?
 
No. Samsung Note20 series is not network locked to Mobitel.
 
What are the prices of the Latest Note 20 series?
 
Model Capacity Colors Price
Note20 8+256GB Mystic Bronze, Mystic Green, Mystic Grey LKR 207,990 
Note20 Ultra 5G 12+256GB Mystic Bronze, Mystic Black LKR 260,990
 
What is the data bundle Mobitel is providing?
 
Mobitel will provide a data bundle of 100GB for the customer that uses a Mobitel connection on the device purchased by Mobitel.
 
How long is it valid for?
 
The data bundle is valid for 30 days.
 
Who is it applicable for?
 
Both Mobitel Post Paid and Pre Paid customers. 
*Prepaid – effective immediately
*Postpaid – effective from next bill run
 
How is the Bundle activated?
 
After purchasing the device and inserting the Mobitel SIM, customer is requested to provide the mobile number to the respective sales agent. The bundle will be allocated to this number on the next working day.
 
From where can these Samsung devices purchased?
 
Phones will be available at selected Mobitel main branches from 29th August 2020 onwards. Phones also can be transferred to any other location on request.
 
Can I use Mobitel 5G in the Note20 series?
 
Yes. The Note20 series are compatible with Mobitel 5G spectrum bands. Once Mobitel commercializes the network, customers can successfully experience the 5G with Mobitel.  
 
 
What are the additional network features available for Mobitel customers who use Samsung Note20 series devices?
 
4.5G LTE
VoLTE
eSIM
 
What are the warranty conditions applicable to Samsung Note20 devices?
 
12 months for the unit (from the invoiced date)
06 months for the accessories including the battery 
Warranty can claim against manufacture faults only.
Warranty is provided by Samsung through the authorized agent. Mobitel is not responsible for warranty claims.
 
What is the special credit card offer?
 
Nations Trust American Express is providing up to 20 months 0% instalment scheme for Mobitel customers. Scheme is a call and convert scheme. After processing the transaction at Mobitel customer has to call the bank on 0114414141 to convert the same. 
 

 

What are the prices of the latest iPhone SE and what are the available colours currently?

Model

Cash Price

Available Colours

iPhone SE 64GB

LKR 101,160/-

Black/Red

iPhone SE 128GB

LKR 113,490/-

Black/Red

Is this the 2020 version of the iPhone SE?

Yes this is the latest version launched in 2020.

What is the warranty provided for the phone?
1 year International warranty as per Apple Warranty guidelines.
Can the device be purchased online?
How long will the Home delivery option take?
  • Within Colombo 2-3 Working days
  • Outside Colombo 3-5 Working days
What is the current credit card offer?

0% Instalments plans are available on Nations Trust American Express Credit Cards for up to 20 Months. Call and convert – 0114414141

What are the conditions of the offer?
  • Prices are subject to change without prior notice
  • Stock available at Selected Mobitel branches and also subject to availability at the give time
  • Colour availability can vary

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