1. What
is
Spotify is a digital music, podcast, and video streaming service that gives you access to millions of songs and other content from artists all over the world.
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2. What are the Spotify supported devices?
Spotify is available across a range of devices, including computers, phones, tablets, speakers, TVs, and cars, and you can easily transition from one to another with Spotify Connect.
3. How to Download the Spotify Application?
The app is totally free to download, and there’s no cost for basic features such as playing music.
Learn how to download Spotify for each device below.
- DESKTOP
Go to www.spotify.com/download. If your download doesn't start within seconds, click restart the download.
Look for the app in your Downloads folder and double-click it.
Continue through the installation steps.
Log in and enjoy the music!
If you're unable to download the app, you can play music from your browser using our web player.
- MOBILE AND TABLET
To listen to music on the go, download Spotify from the Google Play or Apple app store.
- Spotify on Android with Google Play -
https://play.google.com/store/apps/details?id=com.spotify.music
- Spotify on iOS with the App Store -
https://apps.apple.com/app/spotify-music/id324684580
4. How to subscribe to Spotify Music service?
Basic functions such as playing music are totally free with Ads placement, but you can also choose to upgrade to Spotify Premium.
That’s where Mobitel come with Direct carrier billing (DCB) to facilitate the customers for their smooth transactions via Mobile balance.
Step 01: Go to the account overview
Step 02: Click JOIN PREMIUM button
Step 03: Select Carrier billing partner as Mobitel and Enter the Mobile number in a given format
Step 04: Enter the PIN number which is received your Mobitel Number
Step 05: Successfully activate the service. Enjoy!
5. Why Go with Premium?
- NO MORE SHUFFLE-ONLY MODE - PLAY ANY SONG
The biggest reason to upgrade if you use Spotify's mobile app on your phone is the ability to play any song you want. With the free version, you're forced to listen in shuffle mode on your phone outside of 15 on-demand playlists.
- UNLIMITED SKIPS
You can skip only so many songs when listening to a shuffled selection of songs with Spotify's free service. With Premium, you can skip as many songs as you deem necessary.
- DOUBLE YOUR BIT-RATE PLEASURE
Spotify Free lets you listen at normal (96 kilobits per second) or high quality (160 Kbps). Spotify Premium adds Extreme quality streaming at 320 Kbps, which can make for better, more detailed audio output if you use high-end headphones or speakers.
- LISTEN OFFLINE
Want to jam out on the morning commute when you're squished into a subway car in a tunnel where there's no cell service? Spotify Premium lets you download up to 10,000 songs so you can listen when you're away from the internet or just want to cut down on your data usage. And you can do this on up to five different devices.
6. How much do I get charged for the Spotify music service? / What are the plans available for Spotify music service?
Package
|
Standard
|
Students
|
Duo & Home
|
Recurring |
Non - Recurring |
Recurring |
Non - Recurring |
Recurring |
Non - Recurring |
1 Day |
- |
LKR 49.00 |
- |
- |
- |
- |
1 Week |
- |
LKR 159.00 |
- |
- |
- |
- |
1 Month |
LKR 579.00 |
LKR 579.00 |
LKR 289.00 |
LKR 289.00 |
- |
- |
3 Month |
- |
LKR 1,735.00 |
- |
- |
- |
- |
6 Month |
- |
- |
- |
- |
- |
- |
12 Month |
- |
- |
- |
- |
- |
- |
1 Month Duo |
- |
- |
- |
- |
LKR 749.00 |
- |
1 Month Family |
- |
- |
- |
- |
LKR 929.00 |
- |
7. Is there any free trail available for new users?
YES
Once you sign up as a Premium user, automatically amount will deducted from your Mobile account balance.
Simultaneously, you are eligible to use Spotify music premium service in 2nd month for FREE.
Special Note: This is not applicable for Non-Recurring packages
8. How to deactivate the service?
Use the following steps to deactivate the Spotify Music
Step 01: Click Account overview
Step 02: Click Account button
Step 03: Click change plan button
Step 04: Click Cancel Premium button
Step 05: Click YES. CANCEL button
Step 06: Fill or select main reason you cancelled the premium plan and submit
You have successfully deactivated the service
9. How to change the plans
10. Do I notify when the monthly subscription is deducted. (only for Recurring charge)
11. What happens if I don’t have sufficient credit at the time of monthly fee is deducted.
Access denied to Spotify service