Mobitel Channelling

Specialist Channeling: Get an appointment for your doctor on your phone through Mobitel Channeling service. Simply call the service from any Postpaid or Prepaid Mobitel connection to channel a medical specialist from any leading hospital in Colombo.

eChanneling process:
* Dial 225 to access the Mobitel eChanneling service.
* State your name, national ID number, doctor's name and the name of the hospital you wish to visit. You will receive a reference number.
* Appointment details will be confirmed via SMS.

Features: 24-hour access, No queuing, No travelling

Short code charges, the doctor's fee and the hospital fee along with the channeling fee will be charged for every successful booking. These fees will be added to your bill.

Call charges: Rs. 5 per min + taxes


  • DOC CALL - For the 1st time in Sri Lanka, Mobitel introduces “DOC CALL” a service in which customers can receive initial medical advice from doctors who are members of the Sri Lanka Medical Association by dialing 247 anytime of the day.

    Step 1 - Call 247 on your Mobitel connection to receive initial medical advice

    Step 2 - Select the language of your choice.

    Step 3 - Upon request, a Mobitel Customer Care Agent will connect you to an available doctor.

    Click here for FAQ and Terms and Conditions

    Service charge is Rs.150 per call and, customer charged Rs. 1 per every minute he stays on IVR.