eChanneling: Get an appointment for your doctor on your phone through eChanneling service. 


eChanneling process:
* Dial 225 to access the Mobitel eChanneling service.
* State your name, national ID number, doctor's name and the name of the hospital you wish to visit. You will receive a reference number.
* Appointment details will be confirmed via SMS.
Features: 24-hour access, No queuing, No travelling
Short code charges, the doctor's fee and the hospital fee along with the channeling fee will be charged for every successful booking.


  • DOC CALL - Mobitel introduces “DOC CALL” a service in which customers can receive initial medical advice from doctors who are members of the Sri Lanka Medical Association by dialing 247 anytime of the day.

    Step 1 - Call 247 on your Mobitel connection to receive initial medical advice

    Step 2 - Select the language of your choice.

    Step 3 - Upon request, a Mobitel Customer Care Agent will connect you to an available doctor.

    Click here for FAQ and Terms and Conditions

    Service charge is Rs.150 per call and, customer charged Rs. 1 per every minute he stays on IVR.