Health Tips




eChanneling: Get an appointment for your doctor on your phone through eChanneling service. 


eChanneling process:
* Dial 225 to access the eChanneling service.
* State your name, national ID number, doctor's name and the name of the hospital you wish to visit. You will receive a reference number.
* Appointment details will be confirmed via SMS.
Features: 24-hour access, No queuing, No travelling
Short code charges, the doctor's fee and the hospital fee along with the channeling fee will be charged for every successful booking.
Cick Here to visit eChannelling website 


  • DOC CALL - Mobitel introduces “DOC CALL” a service in which customers can receive initial medical advice from doctors who are members of the Sri Lanka Medical Association by dialing 247 anytime of the day.


    Step 1 - Call 247 on your Mobitel connection to receive initial medical advice

    Step 2 - Select the language of your choice.

    Step 3 - Upon request, a Mobitel Customer Care Agent will connect you to an available doctor.

    Click here for FAQ and Terms and Conditions

    Service charge is Rs.150 per call and, customer charged Rs. 1 per every minute he stays on IVR.