MAIN MENU
Getting Started
What is mCash?
mCash allows you to experience a whole new method of carrying out financial transactions by maintaining a Mobile Money Account. This is both convenient and easy to use. You will be able to deposit, withdraw, transfer funds as well as purchase goods and services and even pay your utility bills .
Who can use the mCash service?
All Pre Paid and Post Paid customers of Mobitel.

 

What is mCashQR?
A convenient method for mCash Customers to do transactions by simply scanning a QR Code (Quick Response Code) through the mCash Mobile App
What are the Transactions that could be done via mCashQR?
  • mCash Top Up
  • mCash Withdrawal
  • Send Cash (Money)
  • Purchases (Payments for Goods & Services)
  • Bill Payments (Will be available soon)
What needs to be done before using the mCashQR?
  • If you are using the mCash App makes sure the App is updated to the latest version from Google Play or Apple App Store.
  • If you have not downloaded the mCash Mobile App you can download the latest mCash Mobile App from Google Play or Apple App Store.
Which mCash Touch Points are enabled with mCashQR

The following mCash touch points are enabled with mCashQR for the below transactions;

  • mCash Retailer – mCash Top Up & mCash Withdrawal (Purchases will be enabled soon)
  • mCash Merchant (Vendor) – Purchases (Payments for Goods & Services)
  • mCashQR will also be printed on Bills & Statements of mCash Bill Partners in the near future

E.g. You need to visit a mCash Retailer for mCash Top Ups & Withdrawal, mCash Merchant to purchase goods or services and then pay via mCash

How to access mCashQR in the mCash App?
  • Open the mCash App
  • Select Transaction Home
  • Login to the mCash App
  • Select mCashQR
What are the other options within mCashQR in the mCash App?

Once you select mCashQR from the main menu of the mCash App, you will see the following options;

Option Description
Scan mCashQR Use this option to Scan any mCashQR
My mCashQR A unique mCashQR for you which could be used to receive cash from other users
Generate mCashQR Using this option, you can create a unique mCashQR by inputting a value eg. Rs 500 and then be used to receive cash from other users.

My mCashQR and the mCashQR generated through Generate mCashQR could be saved directly and share via email, social media or any available sharing platform and even could be used for printing if needed.

How to select the Transaction Type using the mCashQR?

You need not specifically pre-select the transaction type to use the mCashQR, based on the mCashQR scanned the App will show available transaction types for the user such as below;

Type Description
Customer Send Cash (Money)
Retailer

mCash Top Up

mCash Withdrawal

Pay to Merchant (Purchases) – Will be available soon

Merchant Pay to Merchant
Utility/Institute Pay Bill

E.g. If you visit a Clothing Shop which a mCash Merchant and Scan the mCashQR you will only be given the option to select “Pay to Merchant”

How to complete the transaction after selecting the transaction type?

Once the specific transaction type is selected you will be prompted to enter the following;

  • mCash Pin
  • Transaction Amount

Once the above is typed you only need to confirm the transaction. If the transaction is successful, you will receive a successful pop up and simultaneously a SMS Confirmation.

How to identify the mCashQR?

The mCashQR will look like below

What are additional charges for using mCashQR?

There are no additional charges for using mCashQR, however existing mCash Fees & Limits will be applicable for certain transactions.

What would be the Transaction Fee and Limit to Send Cash (Money) via mCash or mCashQR?

Sending Cash via mCash is absolutely free and the maximum transaction limit per day would be Rs 25,000

What would be the Transaction Fee and Limit to Withdraw mCash via mCashQR?

Rs 20 Fee is charged for every Rs 1000 mCash Withdrawal which is the normal applicable fee for mCash Withdrawals at any location such as ATMs.

What would be the Transaction Fee & Limit for Purchases?

Making Payments for Purchases is absolutely free via mCash and the maximum transaction limit per day would be Rs 25,000

What are the charges for making Bill Payments via mCash?

All Bill Payments are free to the Customer except the below (Bill Payment Option will be available soon)

table
Where can the Customer Top Up mCash?

You can Top Up mCash directly from your Bank Account using the mCash App or by visiting the below locations;

  • mCash Retailers
  • Mobitel Branches
  • SLT Teleshops
  • Singer Outlets
  • Abans
  • Keells Outlets
  • Sanasa Development Bank
  • Lanka Bell Branches
  • Amana Bank
Cannot pay using mCashQR?
  • Check if the entered mCash PIN is correct
  • Check if the entered Mobile No./Account No./Policy No. is correct
  • Check if the entered Amount is correct and it does not exceed mCash transaction limits

 

What is the new service launched?

Mobitel, the National Mobile Service Provider, has partnered with Lanka Clear Brain child, JustPay©, a secure, real-time payment service, to enable Mobitel mCash customers to top up their wallet directly from their preferred Bank Account for the first time in Sri Lanka.

What is the benefit mCash customer receive from this new Service?

mCash customers can Top Up their wallets from their preferred bank account real time.

What are the banks available with this just pay service to top up mCash wallet?

  • Cargills Bank
  • Bank of Ceylon
  • Sampath Bank
  • Nations Trust Bank
  • LOLC Finance PLC
  • Commercial Leasing PLC

*** Please note that other banks which will be available with just pay, automatically be available for the mCash wallet top up service

Do I have to register for mCash before using this service?

Yes. You need to dial #111# and successfully register for the mCash service. Then download the mCash app from the Android Play Store in order to use this service.

What are the Mobile Operating Services available for this wallet top up service?

At present this option will be available with Android O/S phones only. IOS / Apple Phones will be available with the next mCash Update

What is the minimum and maximum amount I can top up via this service?

  • Minimum – Rs. 20.00
  • Maximum – Rs. 10,000 (per transaction)

Standard mCash wallet limits applicable***

How Do I add my Bank account to Top Up my wallet via Just Pay?

  • mCash Main Menu
  • Select Top Up via Bank Account
  • Select the Bank from the drop down menu
  • Enter the Nick name for the Bank you are selecting (Any name you preferred)
  • This entered NICK Name cannot be duplicated. (E.g.: If you are adding two BOC accounts it should be BOC1 & BOC2)
  • Bank Account Number
  • mCash PIN Number
  • Click Proceed
  • After entering bank details, your respective bank account will be charged a random amount. This amount you will be able to find out by calling the bank, SMS banking or online banking. This charged amount will be refunded back to your bank account within one working day.

  • After receiving the random amount go to mCash App and click on “Verify Pending Accounts”
  • Then your selected bank account will be displayed
  • Enter the random amount without space & click proceed and confirm (E.g: 22.40)
  • After selecting “Agree” your bank account will be added to mCash wallet

 

How Do I Top Up my mCash Wallet via Just Pay service?

  • Log In to mCash Application & go to Main Menu
  • Select Top Up via Bank Account
  • Select Top Up mCash & Select the bank
  • Enter the amount you wish to top up
  • Enter mCash PIN
  • Confirm the transaction
  • You will receive mCash top up real time and SMS will follow

How Long does it take to Top up my mCash wallet via this service?

Instantly your wallet will be top up

Are there any additional fees/charges for this service?

There is no additional fee for this service

Can I have two Bank account additions in the same device?

No, though you can have two mCash accounts log in to one device, you can have one Bank account addition per device. (Device=mobile phone)

How many times can I try the random amount?

You can try only 3 erroneous entering. After that you need to add the bank account again and go for a new random amount charging. Previous debited random amount will be credited to your bank account within one working day.

How Do I remove my added bank account?

  • Log in to mCash Main Menu
  • Click Top Up Via Bank Account
  • Click Remove Bank account
  • Select the Bank acc & remove it

If an erroneous transaction happens, where to call & Inform?

Call 7111, Mobitel Hotline with the transaction reference number

FAQ –Open University of Sri Lanka Students Online Payments via mCash
What is the new service launched with Open University of Sri Lanka?
Open University of Sri Lanka is another value addition for education institute payments via mCash. Open University of Sri Lanka students can pay their Student application fees and Student Tuition fees online via mCash.
Who are eligible to do transactions via mCash?
All Mobitel and Etisalat customers.
How can students pay their fees to Open University of Sri Lanka?
Below are the steps need to follow for students to pay their Open University Online payments via mCash.
  • Step 1: Visit to http://www.ou.ac.lk
  • Step 2: Select Apply Online.
  • Step 3: Fill the Application details.
  • Step 4: Select mCash as your payment method.
  • Step 5: Enter mCash account number.
  • Step 6: Enter PIN.
  • Step 7: Enter OTP. (which will be received via SMS)
  • Step 8: Submit the payment.


A SMS will be sent upon confirmation.
What is the maximum Amount that could be paid via mCash to Open University of Sri Lanka?
There is no specific maximum amount that could be paid to Open University of Sri Lanka, however if you are a Basic mCash Account holder the maximum transaction value per day is Rs 10,000 and if you are a Enhanced mCash Account holder the maximum transaction value per day is Rs 25,000.
What are extra charges for availing this service?
Online Payments via mCash is absolutely free of cost. Only the amount you are required to pay Open University of Sri Lanka will be deducted from the mCash Account.
How to know if the payment is successful?
After each mCash Transaction a Confirmation SMS will be sent confirming the transaction, also on the Website transaction successful message will be displayed if the transaction is successful.
Where can the Customer Top Up mCash?
Customer can Top Up mCash by visiting below or using Commercial, HNB, Sampath, Cargills, Pan Asia Online & Mobile Banking:
  • mCash Retailers
  • Mobitel Branches
  • SLT Teleshops
  • Singer
  • Singer Mega
  • Sanasa Development Banks
  • Lanka Bell Branches
  • Pay & Go Kiosk Machines
  • Amana Bank


Customers could download the mCash Mobile App and Top Up mCash directly from the Bank Account.
Transaction is falling, why is that?
  • Customer should be Registered for mCash. If not Customer should dial #111# to register for mCash free or charge.
  • Customer should have sufficient balance (Dial #111# & Select My Account (Option 9) or Dial #111#9# & select ‘Check Account Balance’ function under the Customer wallet).
  • Customer should have mCash in his/her wallet and NOT a pre-paid reload.
  • Customer should enter his/her correct PIN. If Customer forgot his/her PIN, Customer can visit the nearest Mobitel
  • Maximum Transaction Limit per day for a Basic Account Holder Is Rs. 10,000 and for an Enhanced Account its Rs. 25,000 has been exceeded.
  • Temporarily Technical Failure.
What should be done if the transaction is continuing to fail despite the above reasons?
If the payment continues to fail despite above reasons call Open University Hotline Dr. (Miss) Indika Bulankulama (Actg. Director of Public Information Office) on 0112881256.

What is Digital Loan via mCash?
Digital Loan via mCash is a product that enables mCash customers to obtain micro loans with a short term repayment period through LOLC finance.
What are the benefits of Digital Loan via mCash?
  • Faster Loan Approval
  • Maximum Loan Value Up to 25,000 LKR
  • Repayment Period Up to 6 Months
  • 24 Hour Service
  • Withdrawals at 16,000+ Retailers
  • Withdrawals at Commercial Bank and Sampath Bank ATM’s
  • Automatic Standing Order Service on Re Payment
Who are allowed to obtain a Digital Loan via mCash?
Basic and Enhanced mCash customers are allowed to access this service.
How to obtain a Digital Loan via mCash?
A Digital Loan via mCash can be obtained by a mCash customer via USSD/APP by going through the following steps upon clicking on the Digital Loan option and selecting LOLC finance as the provider;

Before Applying for a Loan it is a must that the Customer should Check Eligibility for the Loan. Once the Customer is confirmed on the Eligibility for the Loan based on the maximum loan amounts the Customer can Apply for a Loan.

Check Eligibility: This is the instance where the customer is reviewed on his eligibility.

  • Dial #111# or Open the mCash App (Transaction Home)
  • Select Digital Loan from the Menu
  • Select LOLC Finance
  • Select Check Eligibility
  • Enter mCash PIN
  • Enter Customer NIC Number (V or X should also be entered)
  • Customer to Agree to Terms & Conditions on sharing Customer Information with LOLC Finance relating to the Mobile Number
  • A confirmation SMS will be sent to Customer instantly on the Eligibility.

Apply Loan: This is the instance where the customer will be applying for the loan based on the eligibility confirmation.

  • Dial #111# or Open the mCash App (Transaction Home)
  • Select Digital Loan from the Menu
  • Select LOLC Finance
  • Select Apply Loan
  • Select the Loan Type (Repayment Option) - 1 Month or 6 Months
  • Enter required Loan Amount
  • Agree to Loan details (Installment Value & Count) and Terms & Conditions of the Digital Loan
  • Enter mCash PIN
  • Confirmation SMS on submitting request to LOLC Finance for Loan Approval
  • If the Loan is approved Customer will receive a confirmation SMS stating to visit the nearest LOLC Branch along with the NIC and Billing Details to register and to sign the Loan Agreement with LOLC Finance
  • Upon successfully registering with LOLC Finance the approved Loan amount will be sent to the Customer mCash Account.
How can a customer check his loan outstanding and Overdue Outstanding?
  • Dial #111# or Open the mCash App (Transaction Home)
  • Select Digital Loan from the Menu
  • Select LOLC Finance
  • Select Pay My Loan
  • Select Check Over Due Amount
How can a customer pay his outstanding before the loan period?
  • Dial #111# or Open the mCash App (Transaction Home)
  • Select Digital Loan from the Menu
  • Select LOLC Finance
  • Select Pay My Loan
  • Select Pay Outstanding
Can a customer apply for a loan without checking eligibility?
No, Customer will have to pass the eligibility to apply for a loan
Can a customer request for a loan amount below the approved loan amount?
Yes, the customer can request for a loan amount below or equal to the approved loan amount but the minimum loan amount is Rs 5,000.
What is the interest rate for the digital loan obtained?
  • One Month: No interest rate but a 5% service and Rs 100 collection will be charged.
  • Six Month: 3% per month
What happens if the customer dose not settle the loan within the period?
  • A penalty fee will be charged for every installment delayed, and there after until a considerable amount of months LOLC will try to retrieve the amount via the balance remaining in the customers mCash Account.
  • If the amount cannot be recovered by the above mechanism, the LOLC recovery team will physically visit the customer location and recover the amount.
What is the penalty fee charged from LOLC?
  • One Month: 5% from the Outstanding
  • Six Month:Rs 250
How does the Customer repay the Loan Installment?
Automatically upon receiving the Loan amount to the mCash Account, a Standing Order will be created to the due date.
Will the standing order option expire?
No, the standing order will be scheduled until the loan is fully settled.
What is the correct format to enter the NIC?
Capital “V” or “X”, if the customer enters a simple “v” or “x” the request will be rejected.
Can another loan be applied while an existing loan is active?
No, another loan cannot be obtained while an existing loan is active.
What can be done with the granted loan via mCash?
  • Withdraw mCash
  • Transfer to another mCash user
  • Utility and Institute Payments
  • Pay for Shopping
Where can Customer withdraw mCash?
  • Commercial Bank ATMs
  • Sampath Bank ATMs
  • Mobitel Branches
  • SLT Teleshops
  • Singer Mega, Singer Plus, Singer Homes, Sisil World Showrooms
  • 16,000 plus mCash Retailers
What are maximum Withdrawal Per Transaction Limits?
  • Basic Account – Rs 10,000
  • Enhanced Account – Rs 25,000
What are maximum Loan Disbursement Limits for mCash Account Types?
  • Basic Account – Rs 10,000
  • Enhanced Account – Rs 25,000
Is the Customer charged for Loan Withdrawal?
Standard mCash Withdrawal fees are applicable
Will the customer have to sign a loan agreement every time he applies for a loan?
No, a loan agreement signed initially is valid for 2 years. Upon the completion of 2 years, another agreement will need to be signed.

 

Click Here for More Information

 

Customers can now conveniently pay utility bills,
local government bills, and Takeful insurance premiums and top-up their mCash accounts at any Amana Bank branch around the island.

 

Click Here for More Information

 

 


 

 

What is the new service launched?

 mCash Customers can top-up mCash wallets via Sampath Vishwa; Online and Mobile banking.

Does the existing mCash Customer needs to register/do changes from mCash end?

No, Customer does not have to do any change to mCash Account.   

Does the Customer need to register from Sampath Bank end?

Yes. Customer should be a Sampath Vishwa customer ( Customer should have a Sampath Bank current/Savings account, and register for Sampath Vishwa online service.)

I’m a Sampath Bank Customer. How do I register for Sampath Vishwa?

Visit www.sampathvishwa.com to sign-up for Sampath Vishwa or walk into the nearest Sampath Bank Branch       

What is the path on Sampath Vishwa to perform a mCash In transaction?

  • Login to Sampath Vishwa
  • Go to “Payments”
  • Select “Mobile Money” (catogery)
  • Select “Mobitel mCash” (payee)
  • Click on “Make Payment”
  • Enter the required information
  • Click on “Pay”
  • Enter Sampath Vishwa user ID and transaction password
  • Click on “Confirm”

Can Customer, Cash In for any Mobitel Number?

Yes, Customer can Cash In any mCash registered Mobitel Number.  

Do I have to pay extra service charges when performing a Cash In Transaction via Sampath Vishwa?

No. This service is totally free for mCash customers.

Does Sampath Vishwa give me a separate receipt/ref number for mCash In transactions or is it the usual confirmation SMS?

Yes, You will received a SMS from mCash as well as reference number from Sampath Vishwa end. A Payment receipt can also be genereated via Sampath Vishwa.

What Are the Cash In transaction limits when transferring Money through Sampath Bank Acc?

One time Cash-In transaction limit is From Rs.1 to Rs. 5,000.

How do I contact my Sampath Bank Branch & Their opening hours?

Super branches are contactable from 8.00 am – 8.00 pm and Colombo Super branch from 7.00 am – 10.00 pm. 

Other branches are contactable in the normal banking hours (for more info -http://www.sampath.lk/en/branches/locator)  

Call centre is operated 24*7 via 0112 303050

If an erroneous transaction happens at when performing a Cash In , do I call Sampath Bank  hotline or Mobitel hotline?

Call 7111, Mobitel Hotline with the transaction reference number

What could be the reason, If I Don’t receive mCash after transferring money from Sampath Bank Account (No SMS also) 

  • mCash wallet limit is exceeded.  E.g: If the wallet is Basic (limit is Rs.10,000) and customer has 8000 mCash Balance and he has Cash In 5,000 from Samapth Vishwa. 
  • Customer is not a mCash Registered customer.
  • Incorrect mobile number     

If I perform a mCash In transaction which exceed my mCash account limit, what is the process?

Transaction will be reversed to the initialy debited account on the following working day.   

If I perform a mCash transaction which is to another customer’s account, what is the process?

  •  Customer needs to call Mobitel Hotline 7111 urgently and make a complaint.
  • Mobitel will correct the transaction within 3 working days.

 

FAQ –Tutor Wizard Students Subscription Payments via mCash

What is the new service launched with Tutor Wizard?

Tutor Wizard is another value addition for education institute payments via mCash. Tutor Wizard students/customers can pay their monthly, termly and yearly subscription payments via mCash.

What is the Tutor Wizard?

Tutor Wizard is an online premier e-learning platform for students to learn about Maths, Biology, Chemistry & Physics. You can visit to their website via http://topbugeducation.com/ for more information

Who are eligible to do transactions via mCash?

All Mobitel and Etisalat customers.

How can students pay their fees to Tutor Wizard?

Below are the steps need to follow for students to pay their Tutor Wizard payments via mCash.

  • Step 1: Dial #111# and register for mCash.
  • Step 2: Register for mCash using the given instructions.
  • Step 3: Visit and Log into Tutor Wizard website via http://topbugeducation.com/
  • Step 4: Log into your Tutor Wizard student account.
  • Step 5: Select your subject.
  • Step 6: Select mCash as your payment method.
  • Step 7: Enter the phone number in which the student register for mCash.
  • Step 8: Enter PIN number.
  • Step 9: Enter OTP number.

You will receive a confirmation message via SMS including the transaction details.

What is the maximum Amount I can reload and do the transactions per day?

Customer Account Basic Account Rs. 10,000
  Enhanced Account Rs. 25,000

How do I register for mCash to do the payment?

Simply dial #111# and follow the steps to register for mCash. Registering for mCash is absolutely free.

Will customers be charged extra for this service?

There will not be any service charges for this payment.

How do customers increase the mCash balance in the mCash Account?

You could simply walk in to any Mobitel Branch / SLT / Singer mega / Abans and top up your mCash Account or use our any of our mobile banking facilities.

How will the customer know if the transaction is successful?

After the transaction is successful the customer will receive a SMS confirmation.

Transaction is falling, why is that?

  • Customer should be Registered for mCash
  • Customer should have sufficient balance (Dial #111# & Select My Account (Option 9) or Dial #111#9# & select ‘Check Account Balance’ function under the Customer wallet).
  • Customer should have mCash in his/her wallet and NOT a pre-paid reload.
  • Customer should enter his/her correct PIN. If Customer forgot his/her PIN, Customer can visit the nearest Mobitel Branch or Customer can send a written request (Scanned Letter with the signature) via e-mail info@mobitel.lk - or Fax - 0112330396.
  • Maximum Transaction Limit per day for a Basic Account Holder Is Rs. 10,000 and for an Enhanced Account its Rs. 25,000 has been exceeded.
  • Temporarily Technical Failure.

What should be done if the transaction is continuing to fail despite the above reasons?

If the payment continues to fail call the Tutor Wizard hotline on 0112 577 587 and Mr. Riswan on 0716634381 for more information.

 

 

Click Here for More Information


Ceylinco General Insurance Premium Payments

Click Here for More Information

 

mTicketing Train Ticket Payments

Click Here for More Information


 

Voucher.lk Payments

 

tickets.lk Payments

Coop Insurance Payments 

Click Here for More Information

 

eChannelling Payments 

 

LOLC Life Assurance Premiums 

Click Here for More Information


Airtel Payments

What is the new service launched? 
  
Customers can conveniently do their Airtel Reloads & Bill payments with mCash service.
 
Can Customer pay for the Data connections as well?
 
Customers can pay both the Voice & data connections via mCash.
 
How long will it take to update my payment? 
 
The payment will get updated real time & customer will get a SMS confirmation. 
 
Do I have to pay extra service charges when doing my payment via mCash? 
 
No there is no additional charge.  
 
Does Airtel give me a separate receipt for mCash transactions? 
 
No, but the SMS confirmation will be sent form Airtel & payment information will be mentioned on Post paid bills.
 
What are the transaction limits for Airtel payment? 
 
From a Basic Account Rs. 10,000 & from an Enhanced Account Rs. 25,000. There is no restriction for the transactions done at touch points. 
 
Can I do my payments on weekends / Poya days / Public Holidays? 
 
mCash service is 24*7 therefore the payments can be done at any time
 
If an erroneous transaction happens, do I Call Airtel Hotline or Mobitel hotline? 
 
Call 7111, Mobitel Hotline with the transaction reference number

 

 

Central Finance Leasing Payments

 
What is the new service launched? 
  
Customers can conveniently pay their Central Finance Leasing payments with mCash service.
 
Does the Customer need to be a Mobitel customer to perform a Central Finance Leasing Payment?
 
If the customer is performing the transaction from customer mCash wallet, customer need to be a Mobitel customer or Etisalat Customer. If not transaction can be performed at any of mCash touch point. 
 
How long will it take to update my payment? 
 
The payment will get updated real time & customer will get a SMS confirmation. 
 
Do I have to pay extra service charges when paying my Central Finance Leasing payment via mCash? 
 
No there is no additional charge.  
 
Does Central Finance give me a separate receipt for mCash transactions? 
 
Yes, Central Finance will issue a print receipt & it will be sent via post
 
Are the transaction limits for Central Finance Leasing Insurance payment? 
 
From a Basic Account Rs. 10,000 & from an Enhanced Account Rs. 25,000. There is no restriction for the transactions done at touch points. 
 
Can I do my Insurance payments on weekends / Poya days / Public Holidays? 
 
mCash service is 24*7 therefore the payments can be done at any time
 
If an erroneous transaction happens, do I Call Central Finance Hotline or Mobitel hotline? 
 
Call 7111, Mobitel Hotline with the transaction reference number

 

 

UAL General Insurance Payments

 
What is the new service launched? 
 
Customers can conveniently pay their Union Assurance General Insurance payments with mCash service.
 
Does the Customer need to be a Mobitel customer to perform a union Assurance General Insurance Payment?
 
If the customer is performing the transaction from customer mCash wallet, customer need to be a Mobitel customer or Etisalat Customer. If not transaction can be performed at any of mCash touch point. 
 
How long will it take to update my payment? 
 
The payment will get updated real time & customer will get a SMS confirmation. 
 
Do I have to pay extra service charges when paying my Union Assurance General Insurance payment via mCash? 
 
No there is no additional charge.  
 
Does Union Assurance give me a separate receipt for mCash transactions? 
 
Yes, Union Assurance will issue a print receipt & it will be sent via post
 
Are the transaction limits for Union Assurance General Insurance payment? 
 
From a Basic Account Rs. 10,000 & from an Enhanced Account Rs. 25,000. There is no restriction for the transactions done at touch points. 
 
Can I do my Insurance payments on weekends / Poya days / Public Holidays? 
 
mCash service is 24*7 therefore the payments can be done at any time
 
If an erroneous transaction happens, do I Union Assurance General Hotline or Mobitel hotline? 
 
Call 7111, Mobitel Hotline with the transaction reference number
 

 

Utility Payments

FAQ's
  1. What are the Utility Companies the customer can pay bills with mCash to?

    Ceylon Electricty Board
    Mobitel (Pvt) Ltd
    Sri Lanka Telecom
    Lanka Electricity Company (Pvt) Ltd
    National Water Supply & Drainage Board
    Lanka Broadband Networks

  2. How to do a transaction?
    • If payment is to be done through customer’s own mCash Account,
      Dial #111#
    • Select Utility Payments
    • Select the Utility Company you require to make the payment to
    • Enter PIN
    • Enter Phone Number/Account Number  accordingly
    • Enter Amount
    • Confirm Transaction
    • If payment is to be done through a mCash retailer/Mobitel location,
      Visit the nearest mCash retailer
    • Inform retailer you need to pay Utility Bill(s) and  through mCash
    • Inform Phone Number/Account Number  accordingly
    • Inform Amount that needs to be settled
    • Hand over physical cash to retailer
  3. Does the customer need to be a mCash registered customer to pay a Utility Bill through mCash?

    Not necessary if customer makes the payment through a retailer. (But if customer pays through their own mCash account, they need to be a mCash registered customer)

  4. What is the minimum transaction limit for a basic mCash account user per transaction?

    Rs 20/-

  5. What is the maximum transaction limit for a basic mCash account user per transaction & per day?

    Rs. 10,000/-

  6. What is the minimum transaction limit for an Enhanced  mCash account user per transaction?

    Rs 20/-

  7. What is the maximum transaction limit for an enhanced mCash account user per transaction & per day?

    Rs. 25,000/-

  8. How to Top-up your mCash account (Cash-In) ?

    You could simply walk in to any mCash Retailer or Mobitel Branch / Singer Mega / SLT to Top Up your mCash Account
    You could top up your mCash Account via USSD banking offered by Commercial Bank
    You could ask a friend and family member to send money to your mCash Account

  9. Transaction is failing, why is that?

    Customer should be Registered for mCash and should have sufficient balance (‘Check Account Balance’ function under the Customer wallet)
    Customer should enter his/her correct PIN
    Maximum Transaction Limit per day for a Basic Account holder Is Rs 10,000/- and for an Enhanced Account its Rs 25,000/-

 

Online Payments

 

 

FAQ's

  1. What is meant by Online Payment through mCash?

    You can now shop online to purchase various goods and services from Online Merchants and pay using mCash.

  2. How to increase mCash balance in the mCash Account?

    You could simply walk in to any mCash Retail Point or Mobitel Branch / Singer Mega / SLT to Top Up your mCash Account. Or you could ask a friend and family member to P2P Transfer some money to you.

  3. How do I make an Online payment using mCash?

    You need to have mCash in your Mobile, so Top Up at any mCash Retail Point / Mobitel Branch / Singer Mega / SLT.

    • Step 01 – Visit the Merchant’s Website (eg: www.mystore.lk)
    • Step 02 -  Shop Online and proceed to the Check Out page
    • Step 03 -  Select mCash as the payment option
    • Step 04 -  Enter you Mobile Number and mCash PIN
    • Step 05 – Enter the 5 digit code (OTP) received via SMS
    • Step 06 – Confirm the Payment
    • Step 07 -  You will receive an SMS confirming the transaction

    Thereafter you could contact the Merchant on their hotline with regard to receiving your goods/services.

  4. Transaction is failing, why is that?
    • Insufficient Balance

    Customer should be Registered for mCash and should have sufficient balance (‘Check Account Balance’ function under the Customer wallet)

    • Incorrect PIN or OTP (5 digit code)

    Customer should enter the correct PIN on the IPG login page and then correctly enter the OTP (5 digit code) received via SMS to his/her phone.

    • Internet Connection

    Customer should be connected to the internet and should use a suitable browser

    • Transaction Limit

    Maximum Transaction Limit per day for a Basic Account holder Is Rs 10,000 and for an Enhanced Account its Rs 25,000.

 

 

 
 
Click here for FAQ's
 

Mobitel introduces mCash as a mobile app for your Android and Apple Smart Phones.  Enjoy the smart and the convenient way to do all your Utility and Insurance Payments in a flash. Stay updated on the latest Promotions, and make purchases at Merchants through the App. mCash Mobile App is a Simple, secure and instant solution

 

          

 

QR Code

 

 

 

Customers can now conveniently make all their bill payments including Utility and Insurance payments at Pay & Go Kiosk machines located at over 200+ locations. 

Utility and Insurance payments are powered by mCash

Name (Kiosk Location)

Address

Asiri Medical Hospital

No.181 Kirula Rd, Colombo 05

Ceylon Transport Board

Kirula Rd, Colombo 05

Police Station Narahenpita

Narahenpita, Colombo 05

Continental Insurance

79 C W W Kannangara Mawatha, Colombo 07

UDA Racecourse (out)

Philip Gunewardena Maw,Colombo 07

Liberty Plaza

R.A. De Mel Mawatha, Colombo 03

Salaka Senkada

No. 466, Union Place Colombo 02

Army Hospital

Army Hospital, Narahenpita, Colombo 05

Army Hospital Canteen

Army Hospital, Narahenpita, Colombo 05

Asiri Surgical Hospital

No.21, Kirimandala Mawatha, Colombo 05

Police Hospital

No.20 Old Nawala Rd, Colombo 05

Department of Motor Traffic

No. 341, Alvitigala Mawatha, Colombo 05.

Police Transport Division

Baseline, Narahenpita

Bastian Mawatha Bus Station 1

Gunasinghepura Bus Stand, Colombo 11

Bastian Mawatha Bus Station 2

Gunasinghepura Bus Stand, Colombo 11

Central Bus Stand 1

CTB, Pettah, Colombo 11

Central Bus Stand 2

CTB, Pettah, Colombo 11

Department of Labour

Narahenpita, Colombo 05

Vocational Training Authority

354/2 Nipunatha Piyasa,Elvitigala Mawatha

Anti-Malaria Campaign

No: 555/5 , 3rd Floor, Public Health Building, Narahenpita

Police Park

Thimbirigasyaya

Police Sport Club

High-Level Road, Thibirigasyaya

Department of Irrigation

230, Baudhaloka Mawatha, Colombo 07"

Prime Minister Security Division

Jawatte road, Colombo 05

Lady Ridgeway Hospital OPD

Dr. Denister De Silva Mawatha, Colombo 08

Lady Ridgeway Hospital Lobby

Dr. Denister De Silva Mawatha, Colombo 08

SLIDA

28/10, Malalasekara Mawatha, Colombo 7

Army Camp 142 Brigade

Wickramaratne Mawatha, Kohuwala

National Cancer Hospital Canteen

National Cancer Institute, Maharagama

National Cancer Hospital Children Ward (Out)

National Cancer Institute, Maharagama

CIDA

Wijerama mawatha, Colombo 07

PSD

Presidential Secretariat Galle Face, Colombo 1

Colombo Municipal Council

Town Hall, Colombo 07

Crime Record Division

Maitland Pl, Colombo 07

80 Club Colombo

#25, Independence Ave, Colombo 07

Shine a Pharma

#118B, FIFE Road, Colombo 05

Medimax Pharmacy

#45, High Level Road, Kirulapone, Colombo 05

Aache Food Centre

#44, Hampden Lane, Wellawatte, Colombo 06

Harcourts Punchi Borella

148,E.W.Perera Mw, Punchi Borella.

Harcourts Wardplace

16A, Ward Place, Colombo 07

Buddika Stationary

University of Colombo Management Faculty Book Shop

Asiri Central Hospital

No: 114,, Norris Canal Rd, Colombo 10

Fashion Bug Borella

No. 1028 Maradana Road Borella

CASL

30A Malalasekhara Rd, Colombo 07

Bureau of Foreign Employment

234 Denzil Kobbekaduwa Mawatha Koswatta,Battaramulla

RDA

No: 216. Denzil Kobbekaduwa Mawatha

National Hospital OPD

The National Hospital of Sri Lanka,Colombo 10

National Hospital OPD Pharmacy

The National Hospital of Sri Lanka,Colombo 10

National Hospital Accidents

The National Hospital of Sri Lanka,Colombo 10

National Hospital Cardiology

The National Hospital of Sri Lanka,Colombo 10

National Hospital Doctors Cafeteria

The National Hospital of Sri Lanka,Colombo 10

Eye Hospital OPD

 Baddegama Wimalawansa Thero Mawatha, Colombo 10

BMICH

Bauddhaloka Mawatha, Colombo 07

Harcourts Rajagiriya

586, Nawala Road, Rajagiriya

Harcourts Dehiwala

14, Station Road, Dehiwala.

Harcourts Hill Street

91, Hill Street, Dehiwala.

Harcourts Nawinna

446, Highlevel Road, Nawinna, Maharagama

BMICH Canteen

Bauddhaloka Mawatha, Colombo 07

ITN

ITN, Wickramasinghe Pura, Sri Jayawardenepura Kotte

DFCC Bank

73, W A D Ramanayake MawathaColombo 2

Advanced TechnoLogical Institute

No.42 Rodrigo Place, Colombo 15

NLB

Mudalige Mawatha, Colombo 01

Army Camp Malay Street

Malay Street, Colombo 02

Harcourts Battaramulla

150, Main Street, Battaramulla.

Harcourts Grandpass

413, Grandpass Road, Colombo 14.

Fashion Bug Wattala

No. 359 Negombo Road Wattala

Hutch Head Office

No. 234, Galle Road, Colombo 04

Durdans Hospital

No. 3 Alfred Pl, Colombo 03

Ministry of Education

Isurupaya, Pelawatta, Battaramulla,

Hemas Hospital Thalawathugoda

647/2A Pannipitiya Rd, Thalawathugoda

Ministry of Finance

Lotus Road, Colombo 1

Fashion Bug Nugegoda

High Level Road Nugegoda

Ananda College

Colombo 10, Sri Lanka

Colombo Traffic Headquarters

Colombo 11, Sri Lanka

Police Communication Unit

Mirihana, Nugegoda

Police Station Mirihana

373/10 Old Kottawa Road, Mirihana, Nugegoda

Mahawelli Authority

500,T.B. Jaya Mawatha, Colombo 10.

Ministry of Provincial Councils

330, Dr. Colvin R.de Silva Mawatha. Union Place

Police CID

Colombo 01, Sri Lanka

Ministry of Fisheries

Sevana Mawatha, Colombo 10

UDA Sethsiripaya 1

Urban Development Authority, Sethsiripaya, Battaramulla

UDA Sethsiripaya 2

 Urban Development Authority, Sethsiripaya, Battaramulla

UDA Sethsiripaya Stage 2

Sethsiripaya, Battaramulla

Army Camp Mattegoda

Mattegoda, Kottawa

Fashion Bug Katubedda

241 1/1, Moratuwa

P&R Family Super

No.33, Bandaranayaka Mawatha, Katubedda, Moratuwa

Neville Fernando Hospital

Millennium Drive, off Chandrika Kumaratunga Mawatha, Malabe

Kalubowila Doctors Cafeteria

B229 Hospital Rd, Dehiwala-Mount Lavinia

Kalubowila Hospital OPD

B229 Hospital Rd, Dehiwala-Mount Lavinia

UDA Racecourse (in)

Urban Development, Authority, Reid Avenue, Colombo 07

MAS Bodyline

Ratnapura Road, Gurugoda, Horana

MAS Linea Aqua

Thanahenpitiya Estate, Giridara,Kapugoda

Quantum Clothing Lanka

Millewa, Moragahahena, Horana

SJ General Hospital OPD 1

Thalapathpitiya, Nugegoda

SJ General Hospital OPD 2

Thalapathpitiya, Nugegoda

SJ General Hospital Canteen

Thalapathpitiya, Nugegoda

Ceylinco Insurance Head Office

69, Janadhipathi Maw, Colombo 01

Vibrant Juice Hut

No.13, De Fonseka Place,Colombo 04

UDA Dutch Hospital Stage 1

Dutch Hospital, Fort, Colombo 01

Sihara Bookshop

9B/75/6, National Housing Scheme, Mattegoda

Galaxy Marketing

No: 207/6A, Meeraniya Street, Colombo 12

Creative Marketing

No.1, Parakrama Mawatha, Negombo Road, Peliyagoda.

MAS Slimline

134, Kuliyapitiya Road, Pannala

Gajaba Regiment

Saliyapura Camp, Anuradhapura

NC Provincial Council

Dharmapala Mawatha, Anuradhapura

Polonnaruwa General Hospital

Maradankadawala Highway, Polonnaruwa

Family Super Anuradhapura

Maithripala Senanayake Mawatha, Anuradhapura

Family Super Alankulama

Maithripala Senanayake Mawatha, Anuradhapura

Anuradhapura Teaching Hospital

Harischandra Mawatha, Anuradhapura

The Print Shop and Stationery

#24/C, Tharaka Mahal, Main Street, Hanwella

UDA Dutch Hospital Stage 2

Dutch Hospital, Fort, Colombo 01

SJ University Science Faculty

University of Sri Jayawardenepura

SLIIT

SLIIT, Malabe, Sri Lanka

CECB

No.415 Bauddhaloka Mawatha, Colombo 07

Colombo Public Library

15 Sir Marcus Fernando Mawatha, Colombo 7

MAS Silueta

Biyagama, Kaduwela

Chef Food City Pittugala

153/C1, Pittugala Junction, Malabe

Chef Food City Arangala

457, Arangala, Hokandara North, Malabe

Best Food City

104/1, New Kandy Road, Kothalawela, Kaduwela

Sky Lights Cinema & Restaurant

#26/4, Metro Central,Aturugiriya Rd, Malabe

Lucky Super Foodcity

335/3, Colombo Rd, Jalthara, Ranala

Ministry of Public Administration

Independance Square, Colombo 07

Police Headquarters

Colombo 01, Sri Lanka

Aluthmaha Kade

#93/Dambulla Road, Dehelgamuwa, Ibbagamuwa

Chandra Food City Pelmadulla

No.40, Rakwana Road, Pelmadulla

Chandra Food City Godakawela

#108, Main Street, Godakawela

Defence Headquarters

Akuregoda Road, Pelawatta,Battaramulla

DPMC Assetline Leasing

120, 120A, Pannipitiya Road,Battaramulla

Army Cantonment Panagoda 1

Army Cantonment, Panagoda, Homagama

Army Cantonment Panagoda 2

Army Cantonment, Panagoda, Homagama

Army Cantonment Panagoda 4

Army Cantonment, Panagoda, Homagama

Homagama Base Hospital OPD

Base Hospital, Homagama

Army Artillery Regiment

Artillery Camp, Godagama Road, Habarakada

Nawaloka Hospital

23, Deshamanya H K Dharmadasa Mawatha, Colombo 02

Cybergate

69/1 Soratga mawatha,Gangodawila, Nugegoda

Pasilta Graphics

No: 26, Old Kesbawa Road, Gangodawila, Nugegoda.

New Dasun Enterprise

No: 631, Bangalawa Junction, Pitakotte

Fashion Bug Maharagama

No. 126 High Level Road, Maharagama

Castle Street Hospital

Castle Street, Colombo 08

De Soysa Hospital

Kynsey Road, Colombo 08

Ceylon Petroleum Storage Terminals Canteen

Kollonnawa, Wellampitiya.

Ceylon Petroleum Storage Terminals Entrance

Kollonnawa, Wellampitiya.

Ceylon Petroleum Corporation Head Office

CEYPETCO - NIWASA, 609 Dr Danister De Silva Mawatha, Colombo 09

Ministry of Defence

15/5, Baladaksha Mawatha, Colombo 03

Firstsource Dialog Solutions

234, Vauxhall St, Colombo 02

Medical Supplies Division

357 Ven Baddegama Wimalawansa Mawatha, Colombo

State Engineering Corporation

No. 130, W.A.D. Ramanayake Mawatha, Colombo 02

Golden Key Hospital

1175/A, Kotte Road, Rajagiriya

Colombo DIG Office

Colombo 11, Sri Lanka

DPMC HPC

No 75, Hyde Park Corner, Colombo 02

DPMC Ranna Factory

Ittagalawatta, Kahandawa South, Ranna

Wijesiri Stores

No. 53, Balapitiya

Elpitiya Bus Stand

Elpitiya City

Galle Bus Stand

Galle City

City Center Complex

#59, Sea Streat, Colombo 11

SLT Fort

Fort, Colombo 01

SLT Teleshop WTC

01-08, West Block, WTC, Echelon Square, Colombo 01

Mobitel WTC

Level 3, East Block, WTC, Echelon Square, Colombo 01

Mobitel Head Office

108, W.A.D Ramanayake Mawatha, Colombo 02

Mobitel Liberty Plaza

1st Floor, Liberty Plaza, Colombo 03

Department of Elections

P.O. Box 02, Sarana Mawatha, Rajagiriya

Geological Survey & Mines Bureau

No: 569,, Epitamulla Rd, Sri Jayawardenepura Kotte

SLT Teleshop Kotte

115/2, Main Street, Battaramulla

SLT Kotte RTOM

Kotte Road, Kotte

SLT Teleshop Nugegoda

High Level Road, Nugegoda

SLT Teleshop Maradana

Maradana Road, Colombo 08

SLT Teleshop Slave Island

17, Deshamanya H.K. Dharmadasa Mawatha, Colombo 02

SLT Teleshop Havelock Town

Dickmon's Road, Colombo 05

Department of Pensions

Maligawatta, Colombo 10

TRC

No. 276, Elvitigala Mawatha, Colombo 08

Family Super Mount Lavinia

253 Galle Rd, Dehiwala-Mount Lavinia

RDB Bank

No. 933, Kandy Road, Wedamulla, Kelaniya

SriLankan Airlines

Katunayake, Sri Lanka

SDB Bank Head Office

No. 12, Edmonton Rd, Colombo 06

One2One Marketing

131B, Gongawela Road, Matale

Rathnayake Super

164, Kuda Rathwatta Mawatha, Dodamwala, Kandy

Reema Travels&Tours

46/1, Abdul Hameed Street, Colombo 12

Daily Food City

No: 26, Aadiapatham Road, Kokuvil East, Jaffna

Alpha Mixture

No 140 Parameshwara JunctionThirunelvely

Naval Headquarters General Mess

Colombo 01, Sri Lanka

Naval Headquarters Welfare Office

Colombo 01, Sri Lanka

Ministry of Industry & Commerce

No. 73/1, Galle Road,  Colombo 03

Navy General Hospital

Welisara

Naval Complex Welisara 1

Welisara

Kalubowila Conference Hall_New

B229 Hospital Rd, Dehiwala-Mount Lavinia

Dammika Stores

1/17, Padiliyathuduwa Road, Hunipitiya, Wattala

Manjari (New)

No. 136 S de S Jayasinghe Mw, Nugegoda

Hemas Hospital Wattala (new)

389 Negombo-Colombo Main Rd, Wattala

Ministry of Health

385, Wimalawansa Thero Mawatha, Colombo 10

University of Moratuwa

Bandaranayake Mawatha, Katubedda, Moratuwa

National Zoological Gardens

Anagarika Dharmapala Mawatha Dehiwala

Kiyaso Food City

No 101 Main Street, Bogawantalawa

Navy Camp Galle

Nipuna Sri Lanka Navy, Galle

Kalutara District Secretariat

Gregory Rd, Kalutara

Kalutara General Hospital

General Hospital Kalutara

Horana Base Hospital

Hospital Ln, Horana

Karapitiya Teaching Hospital 1

Hirimbura Cross Rd, Galle

Karapitiya Teaching Hospital 2

Hirimbura Cross Rd, Galle

MAS Intimates Koggala

FTZ, Koggala, Habaraduwa, Koggala

Asiri Hospital Galle

Wakwella Road, Galle

Panadura Base Hospital

Panadura, Sri Lanka

Navy Camp Magalle

Magalle, Galle

Suhurupaya Passport Office

Sri Subhuthipura Road, Battaramulla

Colombo Port

Colombo 01, Sri Lanka

Naval Complex Welisara 2

Welisara

STF Kalutara

Special Task Force, Katukurunda, Kalutara

Police College Kalutara

North Kalutara, Kalutara

MAS Unichela

No.124, Horana Road, Panadura

Kurunegala General Hospital

Colombo Road, Kurunegala

Suhurupaya Main Building

Suhurupaya, Sri Subhuthipura Road, Battaramulla

Kotelawala Defence University

Kandawala Road, Ratmalana

Lanka Communication Centre

No. 49, Mawella Road, Pethiyagoda, Kelaniya

Department of Motor Traffic Werahera

Department of Motor Traffic Rd, Boralesgamuwa

Army Camp Maradana

Colombo 10

Naval Base Trincomalee

Sri Lanka Navy, Trincomalee

Lanka Hospitals

No. 578 Elvitigala Mawatha,Colombo 05

Gampaha General Hospital

Ja Ela-Ekala-Gampaha-Yakkala Hwy,Gampaha

Dehiwala Mount Lavinia Municipal Council

Galle Road, Dehiwala-Mount Lavinia

Dental Institute

Colombo 07, Sri Lanka

University of Colombo Faculty of Arts

Kumaratunga Munidasa Mawatha,Colombo 07

University of Colombo College House

Kumaratunga Munidasa Mawatha, Colombo 07

Piyadasa Agro Chemicals

New Road Junction, Padalangala

Department of Examinations

Pannipitiya Rd, Sri Jayawardenepura Kotte

Civil Security Department HQ

No:23, Station Road, Colombo 04

STF Head Office

No.223, Bauddhaloka Mawatha, Colombo 07

Hirdaramani Kahathuduwa

Kahathuduwa,Sri Lanka

Orel IT

Nawinna Rd, Maharagama

SLAF Headquarters

Kumaran Rathnam Road, Colombo 02

SLAF Station Welfare Shop

Kumaran Rathnam Road,Colombo 02

SLAF Guwanpura Family Quarters

No.20, Gothami Road, Colombo 08

SLAF Guwanpura FQ Hospital

No.20,Gothami Road,Colombo 08

NSBM Green University

NSBM Green University TownMahenwaththa, Pitipana,Homagama

Laugfs Havelock

No. 252, Havelock Place,Colombo 05

Laugfs Wellawatta

No. 351, Galle Road, Colombo 06

Laugfs Kohuwala

No. 17, Sunethradevi Mawatha,Kohuwala

Laugfs Kottawa

No. 364/10, High Level Road,Kottawa

Ceylon Fine Gems

No. 93 Chinafort Road, Chinafort, Beruwela

Bandara Cellular

Bus Stand , Dehiatthakandiya

Amma Food City

No.331, Sea Street, Colombo 11

Hirdaramani Kuruwita

Colombo Road, Kuruwita

Hirdaramani Avissawella

Kudagama Road, Avissawella

Rathnapura General Hospital

Colombo Road, Rathnapura

MAS Active Kilinochchi

#02, University RD, Ariviyal Nagar, Kilinochchi, Sri Lanka

MAS Intimates Vidiyal

Ariviyal Nagar, Kilinochchi

Express Net Cafe

346, Medalanda, Dompe

Indra Supermarket

Cross Junction, Alubomulla,Panadura

Matara General Hospital

District General Hospital Matara

Nanayakkara Bookshop

No.06, Main Street, Hingurana

Kandy Teaching Hospital

William Gopallawa Mawatha, Kandy

Sinhaputhra Finance HO

No:11, Hill Street, Kandy

Visva Trust Holdings

No. 96, Balagolla, Kengalla

Rajarata University

Mihintale, Sri Lanka

Commercial Credit Head Office

No. 45, Dharmapala Mawatha, Colombo 07

Peradeniya Teaching Hospital

Teaching Hospital Peradeniya

MAS Intimates Ratmalana

7Th Lane, Off Borupana Rd, Kandawala Estate, Ratmalana

Harcourts Wellawatta

442/A, Galle Road, Colombo

Navalanka Super City

#50, Anagarika Dharmapala Mawatha, Dehiwala

Hirdaramani Mercury

Kudagama Road, Avissawella

Muwadora Housing Scheme

Fergusson’s Road, Grandpass, Colombo 14

MAS Intimates Thurulie

MAS Fabric Park,Kurunegala Road, Thulhiriya

MAS Intimates Casual Line

BOI Zone, Mawathagama

Trincomalee General Hospital

Hospital Ln, Trincomalee

Naval Base Academy Trincomalee

Sri Lanka Navy, Trincomalee

SLAF Trincomalee

China Bay, Trincomalee

Naval Base New Dockyard Trincomalee

Sri Lanka Navy, Trincomalee

Harcourts Castle Street

Castle Street, Colombo

SLAF Ratmalana

Ratmalana, Dehiwala-Mount Lavinia

Esoft Metro Campus

No. 182, Galle Road, Colombo 04

SLT Ratmalana

Galle Road, Ratmalana

DS Mobile Centre

Bar Junction, Udugama, Galle

VirtusaPolaris

752 Dr Danister De Silva Mawatha,Colombo 09

Hirdaramani Agalawatta

Nagoda - Bellapitiya Road,Matugama

Rathnayaka Auto Mart

191/2, Boloda, Bandaragama

Mobitel BIA Arrival

Canada Friendship Road,Katunayake

MAS Bodyline Pimbura

Pimbura, Agalawatta

MAS Bodyline Kekulandala

Kekulandala, Agalawatta

SLT Wattala

Old Negombo Rd, Wattala

Mobitel Kandy City Centre

 No 5, Dalada Weediya, Kandy

MAS Intimates Linea Clothing

Pallekele

MAS Intimates Linea Clothing 2

Pallekele

New Kavithas

No. 36, Pothgul Vihara Mawatha, Ratnapura

Mobitel Rathnapura

No 227, Main Street, Rathnapura

Ikman.lk Head Office

No. 525 Union Place, Colombo 02

SLT Teleshop Mattakkuliya

No.419, Aluth Mawatha Road, Colombo 15.

SLT Teleshop Maradana Drive Through Pay

Maradana Road, Colombo 08

Sitheek Travels

No.144, Ampara Road, Samanthurai

University of Kelaniya

Dalugama, Kelaniya

Laugfs Petrol Station Bandaragama

Laugfs Petrol Station,Bandaragama

Mobitel IOT

Duplication Road

Kuliyapitiya Base Hospital

Kuliyapitiya

SLT Teleshop Ja-Ela

Negombo Road,Ja-ela

SLAF Katunayake

Air Force Base, Katunayake

SLAF Ekala

Air Force Trade Training School,Ekala

Smart Shirts

BOI, Katunayake

Sakya Academy

10250, Pietersz Pl, Nugegoda

Maliban Textiles

Industrial Zone, Dehiattakandiya

Smart Phone Planet

No. 372,  Kadawatha Road,Ganemulla

Tharanga Com

No.48,Rest House Road, Gampaha

SLT BMICH

BMICH, Bauddhaloka Mawatha,Colombo 07

SLT Teleshop Maharagama

Highlevel Road, Maharagama

SLT Teleshop Mount Lavinia

No. 6A, Hotel Road, Mount Lavinia

BOC Nugegoda

No: 174, High Level Road, Nugegoda

BOC Maharagama

No: 88, High Level Road, Maharagama

BOC Piliyandala

No: 58, Moratuwa Road, Piliyandala

Mobitel Batticaloa

No. 39/4, Central Road, Batticaloa

Shastel Lanka

Main Street, Sainthamaruthu

SLT Teleshop Kaduwela

Malabe Road, Kaduwela

SLT Teleshop Biyagama

Samurdhi Mawatha, Biyagama

SLT Teleshop Homagama

Highlevel Road, Homagama

SLT Teleshop Piliyandala

No.60, Saranapala MawathaPiliyandala

Mobitel Anuradhapura

213/7 Maithripala Senanayake Mawatha, Anuradhapura

Expolanka

245/50, Avissawella Road, Wellampitiya

ITUM

University of Moratuwa, Diyagama, Homagama

Inland Revenue Department

Sir Chittampalam A Gardiner Mawatha, Colombo 02

Ceypetco Petrol Station Welisara

SRB Trades, No 305/A, NegamboRoad, Welisara, Ragama

Fax Center Pettah

No:223/1, 2nd Cross Street, Pettah

HNB Head Office Lobby

No.479, T B Jayah Mawatha, Colombo 10

HNB Head Office Canteen

No.479, T B Jayah Mawatha, Colombo 10

Pearl of Asia

No 338, T B Jayah Mawatha,Colombo 10

Hela Bojun

No:25,Labuduwa Sri Damma Mawatta, Peradeniya

Balapitiya Base Hospital

Colombo - Galle Main Rd, Balapitiya

Laugfs Kolonnawa

No. 228, Dematagoda Road, Kolonnawa

Laugfs Katubedda

No.164/3/AB, Soyza PuraFlats, Moratuwa

Mobitel Kurunegala

No.183C, Colombo Rd,Kurunegala

Laugfs Biyagama

No.48/7,New KandyRoad, Biyagama

Laugfs Kaduwela

No.475/1B,Avissawella Rd,Kaduwela

Laugfs Boralesgamuwa

No.432, Colombo Road,Boralesgamuwa

Wasana Bakers

Wasana Bakers, Ratiyala, Govinna

Lanka Hospitals 2

No. 578,  Elvitigala  Mawatha,Colombo 05

Hirdaramani Maharagama

No.143,Dehiwala Rd, Maharagama

Laugfs Hokandara

No.194/8, Hokandara  South,Hokandara

Laugfs Maththegoda

No.193/20H, Maththegoda

Laugfs Kandana

Negombo Road, Kandana

The Best Phone Cafe

No. 2, Kimbulapitiya Road, Negombo

Laugfs Kiribathgoda

No. 60, Kandy Road,Kiribathgoda

Laugfs Enderamulla

No.291/1c, Enderamulla, Wattala

Akvil Communication

No.393, Kahanda Modara Junction, Thissa Road, Ranna

Mobitel Matara

No. 15, LGJ Building, Beach Road, Matara

Sepali Trade Centre

No 21, Main Street,  Thalathuoya

Laugfs Moratuwa

No 6, Old Galle Road, Moratuwa

Open University 1

OUSL, Nawala, Nugegoda

Open University 2

OUSL, Nawala, Nugegoda

Nirangana Trade Centre

No.23, Ambanella Rd, Nildandahinna

Shabi Lanka Pharmacy

No.84/A, Good Shed Road, Ratnapura

DFCC City Office

73/5, Galle Road, Colombo 03

Ragama Teaching Hospital

Ragama North TeachingHospital, Ragama.

Star Garments

Ring Road 2, IPZ, Katunayake

AV Flower Shop

No.37, Sea Street, Colombo 11

Tulip Multi Center

Moraketiya Rd, Embilipitiya

Hirdaramani Garments Katunayake

Ring Road 2, KEPZ Rd, Katunayake

Hirdaramani Mercury Katunayake

Ring Road 2, KEPZ Rd, Katunayake

Aparekka Communication

Thunmanhandiya, Radawana

Army Cantonment Panagoda Welfare Shop

Army Cantonment, Panagoda,Homagama

Peradeniya Childrens Hospital

Sirimavo Bandaranayake Specialized Childrens' Hospital, Peradeniya

SAGT

P.O Box 141, Colombo 01

Jayasinghe Stores

10/14, Colombo Road, Marawila

German Technical Institute

No. 582 Galle Rd, Moratuwa

Apsara Power House

No: 119B, Kelanithissa Mw Junction, Wanawasala, Kelaniya

Nethram Food City

No. 707, Ahamparam Street,Murugapury, Trincomalee

Commando Regiment  Ganemulla

Regimental Centre, Kadawatha Road, Ganemulla

SLT Teleshop Kiribathgoda

No. 94,Udeshi City Building Makola Road Kiribathgoda

Jinnah Bakers

No 05,Main Street,Gelioya

Brandix Koggala

EPZ, Habaraduwa, Koggala

Rupavahini Corporation

PO Box 2204, Independence Square, Colombo 07

Department of Gov Printing

Dr. Danister De Silva Mawatha,Colombo 08

Akbar Brothers Building

No. 334, T. B. Jayah Mawatha,Colombo 10

Laugfs Koswatta

No. 316, New Kandy Road,Thalangama North, Battaramulla

CINEC

Millennium Drive, IT Park, Malabe

MAS Active Linea Intimo

89A,Biyagama EPZ,Walgama, Malwana

Kodithuwakku Super

No.390, Walawwa Junction, Highlevel Road, Homagama

Ampara General Hospital

Dharmapala Mawatha, Ampara

Hela Clothing Uhumeeya

Uhumeeya, Kurunegala

Hela Clothing Mawathagama

BOI Zone, Mawathagama

Civarantarapana

No 02, Commercial ComplexMahawanawela, Dehiattakandiya

Mihira Bookshop

Mihira Book Shop, Pallebedda

Royal Mall Supermarket

No. 753 William Gopallawa Mawatha, Kandy

Randiya Uyana Henamulla

Randiya Uyana, Henamulla Ln, Colombo 15

Lanka Hospitals Operational Centre

Baseline Road

Police Station Kollupitiya

Galle Road, Colombo 03

DFCC Matara

No. 5, Hakmana Road, Matara

SLAF Koggala

Koggala

New National Communication

No 588, 588A, New ShoppingComplex, Karapitiya, Galle

Leesons Hospital

No. 33, Thewatta Road, Ragama

National Hospital For Respiratory Diseases

Welisara

Sinhaputhra Finance Dehiwala

Galle Road, Dehiwala-Mount Lavinia

Kandy Teaching Hospital KSM Hall

William Gopallawa Mawatha, Kandy

Hela Clothing Palapathwela

No. 128, Dambulla Rd, Palapathwala

BOC Kandy City Center

No. 5, Dalada Veediya, Kandy

Antler Fabric Printers

No. 170, Madapatha Road, Piliyandala

Army Camp Weherawatte

SLNG, Army Camp,Weherawatte, Kurunegala

Institute of Tourism & Hotel Management

No: 78, Galle Road, Colombo 03

Saegis Campus

No. 135 S.De. S. JayasingheMawatha, Nugegoda

Uncles Chicken

No 1E, Dutugemunu Street, Pamankada

Colombo Law Library

Adhikarana Mawatha, Colombo 12

Department of Gov Information

No. 163,Kirulapone Avenue,Colombo 05

Badulla Bus Station

Post Office Road, Badulla

Eye Vision

MG 12, Saunders Place, Colombo 12

NIBM

Vidya Mawatha, Colombo 07

SLAF Anuradhapura

Sri Lanka Air Force, Anuradhapura

Gajaba Regiment Welfare Shop

Saliyapura Camp, Anuradhapura

Technical College Maradana

Olcott Mawatha, Colombo 10

Military Police Headquarters

Elvitigala Mawatha, Colombo 05

Mount Lavinia Court Complex

Galle Road, Dehiwala-Mount Lavinia

Trinity College Kandy

No. 262 D S Senanayake Veediya, Kandy

Southern Provincial Council

Chief Ministry, "Dakshinapaya",Labuduwa, Galle

CICT

120/20, Marine Drive Rd, Colombo 01

SLITA

No.2, Gen. Sir John Kotalawela Road, Ratmalana

Glitz Dehiwala

No. 179 Galle Road, Dehiwala Mount Lavinia

Sathosa Head Office

No: 27, Vauxhall Street, Colombo 02.

University of Vocational Technology

No.100. Kandawala Road Rathmalana

Laugfs Maharagama

No 129, HighLevel Road, Maharagama

Laugfs Baseline

Baseline Road

Laugfs Rajagiriya

1070 Sri Jayawardenepura Mawatha, Sri Jayawardenepura Kotte

Laugfs Jubilee Post

No 238,Kotte Road, Mirihana, Nugegoda

Alpha Apparels

Lot 5-7, EPZ, Polgahawela

Dedunu Fiber Mills

Millagahawatta, Ihala Madampella, Mirigama

Laugfs Wattala

No. 344/12d Hendala Road, Wattala

Laugfs Katunayake

Veyangoda Road, Katunayake

Auditor General's Department

306/72, Polduwa Road, Battaramulla

Navy Camp NDEP

Sri Jayawardenepura Kotte

Ministry of Lands

Mihikatha Medura, No.1200/6,Rajamalwatta Avenue, Battaramulla

Ministry of Environment

Sampath Paya 82, Battaramulla

BOC Homagama

No. 93, High Level Road, Homagama

BOC Elakanda

No: 48, Hendala Road, Hendala,Wattala

BOC City Office

No 16, Rest House Road, Colombo 01

SLAF Station BIA Division

Katunayake-Veyangoda Road,Katunayake

SLBC Head Office

Bauddhaloka Mawatha, Colombo 07

MAS Shadeline

Gemunupura, Mahiyanganaya

Colombo High Court

Colombo Law Society, Colombo 12

Fashion Bug Wellawatta

No. 38 Galle Road, Colombo 06

Anuradhapura Teaching Hospital OPD

Harischandra Mawatha, Anuradhapura

Survey Department

No. 150, Kirula Road, Colombo 05

Police Station Bambalapitiya

Galle Road, Colombo 04

National Youth Services Council

No 65, High Level Road, Maharagama

Union Bank Head Office

No. 64, Galle Road, Colombo 03

Union Bank Nugegoda

No. 114, Stanley Thilakarathne Mawatha, Nugegoda

Union Bank Nawala

No. 232, Nawala Road, Nawala

Union Bank Moratuwa

No. 729, Galle Road, Moratuwa

Union Bank Rajagiriya

No. 115, Old Kotte Road, Rajagiriya

Sovereign Distributors

No 184, Bandaranayake Mawatha,Colombo 12

SLAF Station Morawewa

SL Air Force, Morawewa Station

Aitken Spence

No.315 Vauxhall Street, Colombo 02

BOC WTC

Level 1, West Tower, WTC

Union Bank Attidiya

No. 126, Main Street, Attidiya

Ministry of Agriculture

No. 288, 288, Sri JayawardenepuraMawatha, Rajagiriya

Institute of Indigenous Medicine

University of Colombo, Rajagiriya

MAS Active Contourline

Kandy Industrial Zone, Pallekele

BOC Independence Square

No. 30/A Independence Ave, Colombo 07

BOC Malabe

No. 787 Colombo Road, Malabe

BOC Merchant Tower

St Michaels Rd, Colombo 03

BOC Kalutara

No: 218, Galle Road, Kalutara

UNICEF Head Office

No. 3/1 Rajakeeya Mawatha, Colombo 07

CIB Super City Nugegoda

No. 176/A, Highlevel Road, Nugegoda

CIB Big City Pamunuwa

No. 101, Pamunuwa Road,Maharagama

CIB Mega City Maharagama

No. 122 Avissawella Rd, Maharagama

Chief Magistrate Court

Hulftsdorp Street, Colombo 12

Police Station Cinnamon Gardens

Premasiri Khemadasa Mawatha, Colombo 07

Sirio

Katukenda Estate, Kotadeniyawa Road, Badalgama

Police Station Maradana

Colombo 10

Sathosa Mega Welisara

No: 595, Sathosa Marketing Complex,Negombo Road, Welisara

Sathosa Mega Ratmalana

No.650/A, Galle Road, Ratmalana

Sathosa Borella

No. 18A, N.M.Perera Mw, Colombo 08

Sathosa Kottawa

No.192/2, Horanna Rd, Kottawa

Sathosa Piliyandala

No.246, Horana rd,MiriswattePiliyandala

Retail Shop

Munamale Junction Diyagama Kiriwaththuwa

Star Communication

Kalmunai road, Sammanthurai

Hatheem Communication

No. 130 Main Street, Batticaloa

BOC Kandy Super Grade

No. 88 Sri Dalada Veediya, Kandy

BOC Galle City Super Grade

Galle Bazaar, 2 Gamini Mawatha, Galle

BOC Ambalangoda

No. 345 A2, Ambalangoda

Police Station Pettah

Keyzer Street, Pettah

Sathosa Kelaniya

No. 467B, Dalugama Kelaniya

Brandix Seeduwa

No 309, Colombo Road, Seeduwa

MAS Active Shadowline

BOI Zone Phase 2, Katunayake

Laugfs Seeduwa

No. 10, Kotugoda Road, Seeduwa

Laugfs Negombo

No. 108, Rajapaksha Broadway,Negombo

Sapugaskanda Oil Refinery

CeyPetCo Oil Refinary, Sapugaskanda, Kelaniya

ACBT

No. 442, Galle Road, Colombo 03

Ceypetco Petrol Station Mudukatuwa

Colombo Main Road, Marawila

Onik Super Link

No. 53/1/4, Diyagama, Homagama

Makumbura Multimodal Centre

Multimodel Centre at Makumbura

Link Lanka Head Office

No. 38, Kirulapone Avenue,Colombo 5

Mobitel Jaffna

No.1, Ruban Complex, Stanley Road, Jaffna

Seetha Stores

No.19,Seethawaka, Avissawella

Sanujaya Group

No. 207/7,Raberwatta Junction, KirindiwelaRoad, Radawana

Brandix Biyagama

Brandix Apperal Solutions,BOI Zone, Biyagama

Sri Lanka Foundation

No 100, Padanama Mw, Independence Square ,Colombo 07

Agio Tobacco

E.P.Z. Biyagama

BOC Pilimatalawa

No 26/2,Colombo Road, Pilimatalawa

Nihals Super

No 27B, George De SilvaMawatha, Kandy

BOC Peradeniya

No. 115/7, Sirimavo Bandaranaike Mawatha, Peradeniya

BOC Katugastota

No. 161/A, Madawala Road, Katugastota

Cool Planet Head Office

No. 30. Sandathenna Mawatha,Koswatta, Battaramulla

Cool Planet Colombo

No. 61, Isipathana Mawatha, Colombo 05

Northway Family Mart

No.184, Palaly Road, Thirunelvely,Jaffna

Cool Planet Wattala

No. 546, Negombo Road, Wattala

Brandix Ragama

Ragama Road, Elapitiwala, Ragama

Cool Planet Maharagama

No. 171, Highlevel Road, Maharagama

BOC Battaramulla

No. 75/A, Main Street, Battaramulla

Police Station Maharagama

 Avissawella Road, Maharagama

Brandix Nittambuwa

EPZ, Wathupitiwala, Nittambuwa

Nilmini Stores

No:154, Kaduboda, Delgoda

Brandix Ratmalana

No. 20, Maligawa Road, Dehiwala-Mount Lavinia

Ansell Lanka

Biyagama EPZ, Biyagama

University of Colombo Faculty of Medicine

No. 25 Kynsey Road, Colombo 08

BOC Colombo City Center

Level 3 ,No. 137, Sir JamesPieris Mawatha, Colombo 02

BOC Union Place

No. 278, Access Tower, Union Place, Colombo 02

BOC Hyde Park

No. 500, TB Jayah Mawatha, Colombo 10

BOC Bambalapitiya

No. 20, Galle Road, Bambalapitiya,Colombo 04

BOC Wellawatta

No. 149/2, Galle Road, Wellawatta,Colombo 06

SJ Kotte Municipal Council

P.O. Box No 6, Sri Jayawardenapura

BOC Borella

No. 71, Danister De Silva Mawatha,Borella, Colombo 08

BOC Kiribathgoda

No. 201, Kandy Road, Kiribathgoda

BOC Panadura

No. 21, Susantha Mawatha, Panadura

BOC Moratuwa

No: 707, Galle Road, Moratuwa

BOC Katubedda

No. 605, Galle Road, Katubedda

BOC Ratmalana

No. 452, Galle Road, Ratmalana

BOC Dehiwala

No. 207, Galle Road, Dehiwala

BOC Kolonnawa

No. 430/A, IDH Road, Kolonnawa

BOC Peliyagoda

No. 42, Negombo Road, Peliyagoda

BOC Kaduwela

Avissawella Road, Kaduwela

BOC Biyagama

IPZ Administrative Complex, Biyagama

BOC Main Street Pettah

No. 94, Main Street, Colombo 11

BOC Wattala

No. 216, Negombo Road, Wattala

BOC Welisara

No. 540/2, Negombo Road, Welisara

BOC Ragama

No. 16/26 , Kadawatha Road, Ragama

Heyiyanthuduwa SANASA Society

No. 572/A, Siyabalape Read,Heyiyanthuduwa

SriLankan Catering

No. 07 Katunayake

Welmart Pharmacy

No 88, Saunders Plc,Colombo 12

Gaya Communnication

No 185/26A, Stace Road,Colombo 14

Brandix Batticaloa

Cemetery Rd, Batticaloa

SPAR Supermarket Thalawathugoda

No: 1112, Pannipitiya Road,Battaramulla

Golden Hotel

No. 61, Negombo Road, Kandana

Salinda Super

No. 430/1, Ganemulla Road, Kadawatha

Diyatha Uyana

Kaduwela Road, SJ Kotte

MAS Active Kreeda Biyagama

Biyagama EPZ, Biyagama

STC Seilencity

Economic Center, Colombo 05

Jaya Lanka Hotel

No 70, Olcott Mawatha, Colombo 11

BOC Hatton

No. 46, Circular Road, Hatton

BOC Trincomalee Super Grade

Arunagiri Nagar, Trincomalee

Police Station Slave Island

Sir Chittampalam A Gardiner Mawatha, Colombo 02

DMN Super

No. 215, New Galle Road, Moratuwa

Wathupitiwala Base Hospital

Wathupitiwala Road, Attanagalla

Pathirana Food Court

No 340/93, Bastian Mawatha,Colombo 11

Police Station Borella

Police Station Road, Colombo 08

HSBC Global Service Center

No. 439, SJ Mawatha, Rajagiriya

KDM Agencies

Udawalawa Junction, Thimbolketiya,Kolambage Ara

Navy Camp Panama

SLNS Mahanaga, Panama, Pothuvil

Department Of Census and Statistics

No.306/71, Polduwa Road, Battaramulla

Orient Finance Nugegoda

No. 19 Railway Avenue, Nugegoda

SLT Teleshop Nugegoda (Out)

High Level Road, Nugegoda

BOC Rambukkana

No: 8/A, Diyasunnatha Mawatha,Rambukkana

BOC Mawanella

No: 43, Main Street, Mawanella

BOC Kegalle City

No. 681/5, Main Street, Kegalle

Kegalle Base Hospital

Bandaranayaka Avenue, Kegalle

Boralessa Stores

No. 17, Deniyaya Road, Imaduwa

Human Rights Commission

No. 14 R. A. De Mel Mawatha, Colombo 04

Best Buy Food City

No 54/C/01, Pahathgama, Hanwella

Dayarathne Stores

No. 48, Halpita, Polgasowita

BOC Vishaka

No. 133/C, Vajira Road, Colombo 04

BOC Kollupitiya

No. 409, Galle Road, Kollupitiya,Colombo: 03

BOC Narahenpita

No. 540, Thimbirigasyaya Road,Colombo 05

BOC Milagiriya

No. 248, Galle Road, Milagiriya,Colombo 04

Swajathika Stores

No. 57, Main Street, Alawwa

BOC Rajagiriya

No. 608/1 Nawala Road, SJ Kotte

Hela Bojun Peradeniya

Hela Bojun, Gannoruwa Road,Peradeniya

Kanthy Kalangiyam

No 16, Jinna Nagar, CTB Deport Road, Uppuweli, Trincomalee

MegaPay Sales Office

No. 80/A, Wijaya Kumarathunga Mawatha, Colombo 05

Pawana Communication

Pawana, Meeruppa, Marassana

BOC Head Office

No. 01, Bank of Ceylon Mawatha,Colombo 01

Kalana Bookshop

No 1212/D, Hokandara Road,Pannipitiya

Upeka Super

No 140, Makuludoowa, Piliyandala

SPAR Supermarket Kalubowila

Hospital Road, Kalubowila, Dehiwala

CBL Head Office

No. 03 Highlevel Road, Pannipitiya

Highlevel Plaza Delkanda

Avissawella Road, Nugegoda

Smart GSM

No.71, Ambagamuwa Road, Gampola

Gampola Bus Stand

Marketing Complex, SLTB BusStand

Workwear Lanka

No. 78, Biyagama EPZ, WalgamaMalwana

Ocean Lanka

Biyagama EPZ, Block B, Walgama, Malwana

Etisalat Head Office

No, 109 Galle Road, Rotunda Towers, Colombo 03

Maga One

No 200 Nawala Road, Colombo 05

Naveen Milk Bar

No 329, Galthuduwa, Gonagalapura, Bentota

BOC Kandy Municipal Council

Kandy Municipal Council, Kandy

DFCC Lakehouse

No.35, DR Wijeyawerdana Mawatha, Colombo 1

Kalmunai Base Hospital

Hospital Road, Kalmunai

City Branch Nugegoda

No. 20 Post Road, Nugegoda

HNB Piliyandala

No. 63, Moratuwa Road, Piliyandala

HNB Kottawa

No. 40, High Level Road, Kottawa

HNB Nugegoda

No. 190, 190/1, High Level Road,Nugegoda

HNB Malabe

No. 395/2 New Kandy Road, Malabe

HNB Kadawatha

No. 335 - 357/1, Kandy Road,Weerasekera Building, Kadawatha

New Weerasiri Super

No 74/05/D/01, Indigolla, Gampaha

Water Board Panadura

NWSDB, Panadura

MMR Multi World

No. 299, Layards Broadway, Grandpass, Colombo 14

 

 

 

FAQ – mCash Withdrawals at Sampath Bank ATMs

What is the new service introduced?

mCash Customer can now Withdraw at any Sampath Bank ATM island-wide

How can mCash Customers Withdrawal mCash from Sampath Bank ATMs
  • Step 1 -: Customer should dial #111#
  • Step 2 -: Select “mBanking”
  • Step 3 -: Select “ATM Withdrawals”
  • Step 4 -: Select “Sampath Bank”
  • Step 5 -: Enter mCash PIN
  • Step 6 -: Enter Amount to Withdraw
  • Step 7 -: Confirm the Transaction

Customer will get a Confirmation SMS along with a 6 Digit OTP from Sampath Bank

Then Customer is required to visit the nearest Sampath ATM and follow the below steps;

  • Step 1 –: Select Cardless/Mobile Cash from the ATM
  • Step 2 –: Enter NIC of the Customer which the SIM is registered
  • Step 3-: Enter OTP received via SMS from Sampath Bank
  • Step 4-: Enter Amount

If the Transaction is Verified Successfully ATM will dispense Cash

Should mCash Customer be a Sampath Customer to Withdraw mCash?

No. The Customer to avail this service should not necessarily be a Sampath Bank Customer.

How long is the OTP Valid?

The OTP sent by Sampath Bank via SMS is valid for 14 days.

How many times can the OTP be used?

OTP can only be used for one successful transaction upon which the OTP will be expired.

Will the mCash Account be deducted at the time of requesting an OTP?

Yes. mCash Account will deducted with the requested Withdrawal Amount and applicable charges at the time of requesting the OTP.

What would happen if the OTP is received and Customer doesn’t not Withdraw mCash for 14 days?

The OTP would be expired after 14 days and the deducted mCash from the mCash Account will be reversed to the mCash Account

Can the Customer cancel the Transaction before 14 days and request for a refund?

Customer can call 7111 and request for a transaction cancellation. The transaction will be refunded after cancellation

How many times can the Customer Enter the OTP Incorrectly at the ATM?

Customer can only Enter the PIN incorrectly for 3 times upon which the Transaction will be suspended.

How else could the Transaction be suspended?
  • Entering the OTP Incorrectly 3 times
  • Entering the NIC Incorrectly 3 times
  • Entering the Amount Incorrectly 3 times
What should be done after the Transaction is suspended?

Customer should call 7111 and request for a reversal of the Transaction

What to do if the ATM is constantly rejecting the NIC even if the Customer NIC is entered correctly?

Customer should #132# and check if the NIC in the Mobitel System is correct. If the NIC displayed is incorrect the Customer should visit the nearest Mobitel Branch and request to change the NIC. Customer should visit with the original NIC to make the request.

What are Withdrawal Limits for Sampath Bank ATMs?

Existing mCash Transaction & Withdrawal Limits are applicable. For a Basic Account Customer the maximum Transaction Limit would be Rs 10,000 & for an Enhanced Account Customer the maximum Transaction Limit would be Rs 25,000.

Transaction Limit per Withdrawal would be Rs 5,000

What should be done if the Customer need to Withdraw mCash more than the Per Transaction Limit of Rs 5000?

Customer will have to do the Transaction multiple times with a maximum per Transaction Value of Rs 5,000

What are the Charges Applicable for mCash Withdrawals at Sampath Bank ATMs?

Existing mCash Withdrawal Charges are applicable for Sampath ATM Withdrawals

Transaction Slab Charge
Less than Rs 200 Rs 5
Rs 200 – Rs 500 Rs 10
Rs 500 – Rs 1000 Rs 20
Rs 3000 – Rs 5000 Rs 100

 

 

What are Commercial Bank ATMs that mCash Customers can use to Withdraw cash?
 
Following CardLess ATMs of Commercial Bank will be available for mCash Cash-Out service. All other Commercial Bank ATMs will be activated for this service very soon.
 

FAQ's

 
What is the new service launched?
 
For the first time in Sri Lanka, mCash Withdrawals (Cash Out) are possible at Commercial Bank CardLess ATMs (Automated Teller Machines)
 
What is the new service about?
 
mCash Customers can now instantly withdraw physical cash from Commercial Bank Cardless ATMs
 
Does the mCash Customer need to have a Commercial Bank Account to use the facility?
 
No.Only required to have a mCash Account.
 
Is there a card involved in the process of Withdrawal at ATM?
 
No. this is a Card-less process. However you are required to have the Mobile Phone with the mCash Account to receive the PassCode and other confirmation SMSs.
 
Is there a limit that mCash Customer can withdraw money from the mCash Account via ATMs?
 
Yes. Current mCash Cash Out limits will apply.
 
Please refer “Transaction Limits & Charges” here
 
What does the customer need to do in order to perform a Withdrawal @ Commercial Bank CardLess ATMs?
 
Step 01 – Obtain the Five Digit ATM Withdrawal PassCode
Log in to mCash Account (Dial #111#)
Select “mBanking” option
Select “ATM Withdrawal” option (which is available under “mBanking” option) and confirm
mCash Customer will receive a SMS with Five Digit PassCode (e.g. 12345)
Step 02 – Visit ATM and Obtain Physical Cash
 
Visit the nearest Commercial Bank CardLess ATM
Follow through below steps on the ATM
Select “Card Less Transactions” option on the ATM screen
Select “mCash”
Enter mCash Account Number (which is the Mobitel Mobile Number)
Enter preferred Amount
Enter the PassCode and confirm
Collect physical dispensed by the ATM
 
What is this 5 Digit PassCode?
 
mCash Customer is sent a five digit authorization number via SMS when “ATM Withdrawal” is requested as mentioned above.
This 5 Digit Pass Code is required to be entered on the CardLess ATM to obtain cash.
This number will be valid only for 30 minutes for security purposes.
Therefore mCash Customers are advised to request for the 5 Digit Pass Code while waiting at the ATM queue or at least 15 minutes before visiting the CardLess ATM
What will happen if 5 Digit Pass Code is expired?
 
You need to request for another pass code after 30 minutes by following the steps mentioned above.
This is due to the fact that first Pass Code will be expired after 30 minutes.
 
What will happen if thePassCode SMS is accidentally deleted which ?
 
You can log to mCash Account and request for the PassCode again.
If your request comes within 30 minutes, then same PassCode will be sent via SMS.
If 30 minutes expired, then you will receive a new PassCode.
 
How would mCash Customer know that ATM withdrawal is successful/ rejected?
 
There will be number of messages displayed on the Cardless ATM machine on the status of the transaction.
Further mCash will also send successful / rejected transaction status via SMS.
This SMS will include your account balance after the ATM transaction.
 
Is there a service charge when performing a mCash cash-out through a Commercial Bank Cardless ATM?
 
Current mCash Cash Out Charges will apply.
Please refer “Transaction Limits & Charges” here
 
Is there an Additional Fee charged by the Bank ATM?
 
No. There are no additional fees charged to mCash Customers by the ATM or the Bank.
Only charges applicable will be the mCash Cash Out fees as described above.
 
Can a customer perform a mCash withdrawal if the customer does not have the mobile phone with him/her?
 
No. mCash Customer is required to carry the Mobile Phone to receive the 5 Digit Pass Code.
Therefore Mobile Phone is required to complete the Withdrawal at Bank ATM.
 
What is the benefit for mCash customers by using this service?
 
mCash Customer can visit ATMs 24 X 7 for Cash Out transactions adding great deal of convenience.
 
Under what situations would one require to withdraw money from the mobile wallet?
 
When a person is in need of physical cash, a family member or a close friend could send money where mCash Customer can then withdraw money received to his mCash Account through the nearest Commercial Bank Cardless ATM (or by visiting a Mobitel location/mCash Retailers)

 

 


Service

Description
Cash In Deposit money in to your mCash account
Cash Out Withdraw money from your mobile at any mCash retail point
Transfer Funds Send money to any mCash customer
Transfer Funds with Withdrawal Charge Send money to any mCash customer and the receiver’s withdrawal charge is borne by the sender
Pay Mobitel Bills Pay your Mobitel bills straight from your Mobile
Pay Utility Bills

Pay your LECO & Water (NWSDB) bills

Pay your subscriptions, installments and insurance premiums

Pay for Goods and Services Pay for Goods & Services purchased at mCash Merchant Points
Purchase Products Pick/ enter the unique product code assigned and advertised for mCash by the merchants and purchase directly.
Check Account Balance Check your account balance
Mini Statement View the last 5 transactions
Change PIN Change your PIN
Change Language Change the preferred language between Sinhala, Tamil and English

 

Step 1: Simply dial #111# and follow the instructions that appear on your screen

Step 2: After you register successfully, you will receive a SMS notification

Please ensure that your PIN is kept confidential at all times.

Account Types

 

Basic Account

You could register for a Basic mCash Account by dialing #111# and upon registration you’ll be entitled to an account limit of Rs. 10,000.

Enhanced Account

If you wish to, you may upgrade your account to an Enhanced Account with an account limit of Rs. 25,000.
Please visit your nearest Mobitel Service Point or download the application form and submit it to the nearest Mobitel Service Point to upgrade to an Enhanced Account.

Downloads

 

Transaction Limits

 

Transaction Type

mCash Account

Category

 

Minimum Limit Per

Transaction

(LKR)

Max Limit Per

Transaction

(LKR)

Transactions Limit Per Day ( LKR)

Top-up and Receive Money

Basic

Rs.1.00

Rs.10,000.00

Rs.10,000.00

Enhanced

Rs.1.00

Rs.25,000.00

Rs.25,000.00

Send Money

Basic

Rs.6.00

Rs.10,000.00

Rs.10,000.00

Enhanced

Rs.6.00

Rs.25,000.00

Rs.25,000.00

Mobile Bill Payments / Top Up (Mobitel, Etisalat, Hutch)

Basic

Rs.20.00

Rs.10,000.00

Rs.10,000.00

Enhanced

Rs.20.00

Rs.25,000.00

Rs.25,000.00

Utility Bill Payments (CEB, LECO, Water, LBN, SLT etc.)

Basic

Rs.20.00

Rs.10,000.00

Rs.10,000.00

Enhanced

Rs.20.00

Rs.25,000.00

Rs.25,000.00

Institutional Bill Payments (Insurance, Other Institutes)

Basic

Rs.20.00

Rs.10,000.00

Rs.10,000.00

Enhanced

Rs.20.00

Rs.25,000.00

Rs.25,000.00

Payment for Goods at Participating merchants

Basic

Rs.10.00

Rs.10,000.00

Rs.10,000.00

Enhanced

Rs.10.00

Rs.25,000.00

Rs.25,000.00

Internet Based Payments for any web merchant

Basic

Rs.10.00

Rs.10,000.00

Rs.10,000.00

Enhanced

Rs.10.00

Rs.25,000.00

Rs.25,000.00

Bank Top-up

 

Basic

Rs.1.00

Rs.10,000.00

Rs.10,000.00

Enhanced

Rs.1.00

Rs.25,000.00

Rs.25,000.00

 

 

Transaction Type

Transaction Charges

mCash Top-up (Retailer/ Branches/ Banks)

Free

Send Money

Free

Mobile Bill/Reload

 

Mobitel/Etisalat/Hutch/Airtel

Free

Utility Payments

 

LECO/NWSDB(Water)/Kandy MC/Nuwara Eliya MC

Rs 20

CEB

 

Less than Rs.200.00

Rs.10

Rs.200.00 – Rs.1000.00

Rs.15

Rs.1001.00 – Rs.5000.00

Rs.20

SLT/LankaBell/DishTV

Free

Insurance Payments

 

AIA/Union Assurance/Ceylinco/SLIC/Janashakthi/HNB Assurance

Free

Softlogic Life/Amana Takaful

Rs 20

Cash Withdrawal (Branches/Retailers/Banks {Cardless ATM})

 

Every Rs 1000

Rs 20

 

E.g. of a mCash Withdrawal Fee:

 

  • If a Customer withdraws Rs.500 the withdrawal fee would be Rs.20.
  • If a Customer withdraws Rs.3000 the withdrawal fee would be Rs.60.
  • If a Customer withdraws Rs.9000 the withdrawal fee would be Rs.180.

 

Payments for Goods/Services at Merchants

Free

Mini Statement

Free

Detailed Printed Statement

Rs.200.00 (Mobitel Branches Only)

Balance Check

Free

Change Pin

Free

 

  1. What is mCash?

    mCash is an unique service which enables you to perform a wide array of financial transactions using your Mobitel phone anytime, anywhere. mCash is both easy to use and approved by the Central Bank of Sri Lanka, which ensures safety of your transactions.

  2. Who can use the mCash service?

    All Pre Paid and Post Paid customers of Mobitel.

  3. How do I register for mCash?

    Dial #111# on your Mobitel phone or visit any Mobitel Customer Service Point to register for mCash.

  4. Is there a limit to my mCash account?

    Yes. You have an upper limit of Rs. 10,000 but if you wish to you could enhance your limit.

  5. How can I enhance my mCash account limit?

    You can upgrade to an Enhanced Account with an account limit of Rs. 25,000 at any Mobitel Branch.

  6. Do I need to have a bank account to use mCash?

    No, you don’t need to have a bank account.

  7. Can I use mCash on my existing phone number?

    Yes. You can activate the service on your existing phone number.

  8. What are the available features of mCash?

    The most common functions of the system are as follows:

    • Cash In/Out (Deposits and Withdrawals)
    • Person to Person Money Transfer (Peer to peer transfer)
    • Bill Payments (Utility bills, insurance etc.)
    • Pay for goods and services
    • Check account balance / Mini statements
  9. Can I use my mCash account outside of Sri Lanka?

    No, you can’t.

  10. Can I transfer money from my bank account to my mCash account?

    No

  11. Will I get charged a registration fee?

    No. Registration for mCash is free of charge.

  12. How do I get a statement of my transactions?

    Option 01: Obtain a Mini Statement through your Mobile

    Option 02: Obtain a Detailed Statement from any Mobitel branch.

  13. How will I know whether my transaction is successful?

    You will receive a confirmation SMS after every transaction.

  14. What if I don’t receive a confirmation SMS after a transaction?

    The transaction is complete only when both parties involved receive an SMS confirming the transaction hence if you don’t receive an SMS please call on our hotline 1717.

  15. Do I get charged for receiving an SMS?

    All the SMS’s that you receive are free of charge.

  16. Is there a daily fee for using mCash?

    There is no daily fee for using the service.

  17. Do I have to maintain a minimum balance in my mCash account?

    No, you don’t have to.

  18. Do I need to pay any service charges for this service?

    No, but transaction fees may apply depending on the type of transaction – Please refer below Transaction Fees.

    Transaction Type
    Transaction Charge (Rs.)
     
    mCash Account Top up FREE
    Send Money  
    Rs. 500 and below FREE
    Above Rs. 500 5.00
    Mobitel Bill Payments (Mobile, Broadband) FREE
    Utility Bill Payments

    LECO, Water, LBN

    CEB Bill Payments

    20.00
    Rs. 200.00 and below

    Rs. 10.00

    Above Rs. 200.00 – up to Rs. 1,000.00 Rs. 15.00
    Above Rs 1,000.00 – up to Rs. 5,000.00 Rs. 20.00

    Institutional Payments (Finance, Leasing, Insurance)

    AIA, Allianz, Ceylinco Life, HNB Assurance, Janashakthi, Sri Lanka Insurance, LINK LANKA, NMU Karapitiya

    FREE

    Amana Takaful, Asian Alliance Rs. 20.00
    Cash Withdrawal  
    Rs. 200 and below 5.00
    Above Rs. 200 – up to Rs. 500 10.00
    Above Rs. 500 – up to Rs. 1,000 20.00
    Above Rs. 1,000 – up to Rs. 3,000 60.00
    Above Rs. 3,000 – up to Rs. 5,000 100.00
    Payment of Goods at appointed Merchants FREE
    Mini Statement FREE
    Detailed Printed Statement 200.00 at Mobitel Branches only
    Balance Check FREE
    Change PIN FREE
  19. Do all mobiles support this mCash service?

    Yes, you could use the service on any mobile phone.

  20. How can I change my PIN?

    Step 1: Dial #111# and select “Change PIN”

    Step 2: Enter current PIN

    Step 3: Enter new mCash PIN

    Step 4: Re-enter new PIN

    Step 5: You will receive a confirmation via SMS

  21. If I misplace my PIN do I have a way to reset it?

    Yes, you can reset your PIN by visiting a Mobitel outlet.

  22. What happens to my mCash account if I lose my Mobile phone?

    There won’t be an issue as your account is secured with a PIN, but if you wish to you can go to a Mobitel outlet and make a request to disconnect your mCash account until further notice.

  23. Is my money safe?

    Yes, the service follows guidelines of the Central Bank of Sri Lanka.

  24. Will I be charged for receiving money to my mCash account?

    No. Receiving money transfers into your account is FREE.

  25. Will I be charged for checking my account balance?

    No, checking account balance is absolutely FREE.

  26. Are there any transaction limits?

    Yes, there are.

    Transaction Type mCash Account Category Minimum Limit Per Transaction(LKR) Maximum Limit Per Transaction(LKR)
    Transactions Limit Per Day( LKR)
     
    Top-up and Receive Money
    Basic 1.00 10,000.00 10,000.00
    Enhanced 1.00 25,000.00 25,000.00
    Send Money Basic 6.00 5,000.00 10,000.00
    Enhanced 6.00 5,000.00 25,000.00
    Mobitel Bill Payments Basic 20.00 10,000.00 10,000.00
    Enhanced 20.00 25,000.00 25,000.00
    Utility Bill Payments Basic 20.00 10,000.00 10,000.00
    Enhanced 20.00 25,000.00 25,000.00
    Institutional Bill Payments (Finance, Insurance, Leasing) Basic 20.00 10,000.00 10,000.00
    Enhanced 20.00 25,000.00 25,000.00
    Payment for Goods at Participating merchants Basic 10.00 10,000.00 10,000.00
    Enhanced 10.00 25,000.00 25,000.00
    Internet Based Payments for any web merchant Basic 10.00 10,000.00 10,000.00
    Enhanced 10.00 25,000.00 25,000.00
  27. I have sufficient funds in my account but why can’t I perform a transaction?

    There is a daily transaction limit applicable and once you exceed the amount you will not be able to carry out transactions until the next day.

  28. Where can I top-up my mCash account?

    There are more than 10,000 mCash points across the country. Visit any Mobitel branch or retail outlets to top-up your account.
    Please refer mobitel.lk/mCash for full list of Retailers.

Please refer here for full list of Retailers.

29. Can I pay for goods and services purchased with mCash?

Yes, you can pay with mCash at selected Merchants. mCash sign would be prominently displayed at all our merchant partners.

Please refer mobitel.lk/mCash for full list of Merchants.

30.How can a Merchant get registered for mCash?

Please call for 1717 for details on how to sign up as a mCash Merchant.

 

 
 
 

 
 
 
 

 
 

What is the new service launched?

Customers can perform all mCash transactions, Utility, Leasing & Insurance payments at Lanka Bell branches island wide.

Does the Customer need to also be a Lanka Bell customer to perform an mCash transaction at Lanka Bell?

No, Customer does not has to be a Lanka Bell customer.

What are the mCash services offered at Lanka Bell?

  • Cash-In
  • Cash-Out
  • Mobile Bill Payments
  • Utility Bill Payments
  • Insurance Bill Payments
  • Leasing Payments

 

Where are the Lanka Bell branches located where I can perform mCash transactions?

Please refer the website for Lanka Bell branch locations

Do I have to pay extra service charges when performing transactions at Lanka Bell branches?

No. Standard charges apply

Does Lanka Bell give me a separate receipt for mCash transactions or is it the usual confirmation SMS?

Yes, Lanka Bell will issue a print receipt for transactions following a confirmation SMS

Are the transaction limits the same at Lanka Bell for mCash services?

Standard limits are applicable for Cash-In & Cash-Out

I am a Lanka Bell customer. Can I perform Lanka Bell transactions via mCash?

Yes you can.

What are the times that these Lanka Bell branches are opened & closed?

From 8.30 AM to 5.30 PM

Are the Lanka Bell branches open on weekends / Poya days / Public Holidays?

Lanka Bell branches are open half day on Saturday. Sunday and other holidays, the branches will be closed.

If an erroneous transaction happens at Lanka Bell, do I call Lanka Bell hotline or Mobitel hotline?

Call 7111, Mobitel Hotline with the transaction reference number

 

 

mCash has now partnered with Abans to make your life simple and more convenient. Engage in Cash-In, make Utility Bill, Insurance Premium and Leasing Payments at any Abans Showroom island wide.

FAQ's

What is the new service launched?
 
Customers can perform all mCash transactions, Utility, Leasing & Insurance payments at Abans showrooms island wide.
 
Does the Customer need to also be a Abans customer to perform an mCash transaction at Abans?
 
No, Customer does not has to be a Abans customer. 
 
What are the mCash services offered at Abans?
 
Cash-In
Utility Bill Payment
Insurance Bill Payments
Leasing Payments
 
Where are the Abans showrooms located where I can perform mCash transactions?
 
Please refer the website for Abans showroom locations
 
Do I have to pay extra service charges when performing transactions at Abans Showrooms?
 
No. Standard charges apply 
 
Does Abans give me a separate receipt for mCash transactions or is it the usual confirmation SMS?
 
Yes, Abans will issue a print receipt for transactions following a confirmation SMS
 
Are the transaction limits the same at Abans for mCash services?
 
Standard limits are applicable for Cash-In
 
I am a Abans customer. Can I perform Abans transactions via mCash?
 
This function will be enabled soon
 
What are the times that these Abans showrooms are opened & closed?
 
From 8.30 AM to 7.00 PM
 
Are the Abans showrooms open on weekends / Poya days / Public Holidays?
 
Yes
 
If an erroneous transaction happens at Abans, do I call Abans hotline or Mobitel hotline?
 
Call 1717, Mobitel Hotline with the transaction reference number
 

View Abans Branch Network >>

 
Cash In (Deposit)

Step 1: Retailer/Cashier initiates the transaction

Step 2: Provide your mobile number and the amount you prefer to deposit

Step 3: Handover cash to the Retailer/Cashier

Step 4: You will receive a confirmation SMS along with the transaction details

Cash Out (Withdraw Money)

Walk into any mCash Point and request for the Cash out Service

Step 1: Retailer/Cashier initiates the transaction

Step 2: You need to provide your mobile number and inform the amount you need to withdraw

Step 3: Once the Retailer/Cashier confirms the transaction you will receive a pop-up message on your phone requesting your PIN to authorize the transaction

Step 4: Enter your PIN to authorize the transaction

Step 5: You will then receive a confirmation SMS along with the transaction details

Send Money

Step 1: Dial #111# and select Send Money

Step 2: Enter your PIN

Step 3: Enter the Mobile number of the person you wish to transfer funds to

Step 4: Enter the amount you wish to transfer

Step 5: Select “Send without cash out fee”

Step 6: Confirm transaction

Step 7: You will receive a receipt via SMS including the transaction details

Send Money with Withdrawal Fee

Step 1: Dial #111# and select Send Money

Step 2: Enter your PIN

Step 3: Enter the Mobile number of the person you wish to transfer funds to

Step 4: Enter the amount you wish to transfer

Step 5: Select “Send with cash out fee”

Step 6: Confirm transaction

Step 7: You will receive a receipt via SMS including the transaction details

Mobile Bill Payments

Step 1: Dial #111# and select “Mobile Bill/Top Up” from the menu

Step 2: Select the service provider

Step 3: Enter your PIN

Step 4:Enter the mobile number

Step 5: Enter the amount you wish to pay

Step 6: Confirm the transaction

Step 7: You will receive a receipt via SMS including the transaction details

Utility Bill Payments

Step 1: Dial #111# and select “Pay Utilities” from the menu

Step 2: Select relevant utility provider (CEB, LECO, Water Board etc.)

Step 3: Enter your PIN

Step 4: Enter the Utility account number

Step 5: Enter the amount you wish to pay

Step 6: Confirm transaction

Step 7: You will receive a receipt via SMS including transaction details

Pay for Goods & Services
Over the Counter

Step 1: Merchant initiates the transaction by informing you the bill amount

Step 2: You need to provide your mobile number

Step 3: Once the Merchant confirms the transaction you will receive a pop-up message on your phone requesting your PIN to authorize the transaction

Step 4: Enter your PIN on your mobile to authorize the transaction

Step 5: You will then receive a confirmation SMS along with the transaction details

Step 6: Merchant will hand over goods / services to you

Online Merchant payments

Step 1: Shop online and proceed to the checkout page

Step 2: Select mCash as the payment option

Step 3: Enter your mobile number and mCash PIN & you will receive a 5 digit code via SMS

Step 4: Enter the 5 digit code Step 5: You will then receive a confirmation SMS

Step 6: Contact the Merchant to receive your Goods/Services

Institute Payments

Step 1: Dial #111# and select “Pay Institutes”

Step2: Select type of Institute

Step 3: Select the Institute you wish to make the payment

Step 4: Enter your PIN

Step 5: Enter the policy/account number

Step 6: Enter the amount

Step 7: Confirm the Transaction

Step 8: You will receive a confirmation message upon a successful payment

Check Account Balance

Step 1: Dial #111# and select “My Account”

Step 2: Select Account Balance

Step 3: Enter your PIN

Step 4: You will be able to view the balance

Mini Statement

Step 1: Dial #111# and select “My Account”

Step 2: Select Mini Statement

Step 3: Enter PIN

Step 4: You will be able to view the Mini Statement as a message

Change Language

Step 1: Dial #111# and select “My Account”

Step 2: Select “Change Language”

Step 3: Enter your PIN

Step 4: Select your preferred language

Step 5: Confirm the change of language

Step 6: You will notified of the change of the preferred language

Change PIN

Step 1: Dial #111# and select “My Account”

Step 2: Select Change PIN

Step 3: Enter current PIN

Step 4: Enter new PIN

Step 5: Re-enter new PIN

Step 6: You will be notified regarding the change of the PIN

Detailed Statement

You can walk into any Mobitel Branch and request for Detailed Statement of your mCash account

Know more about mCash
mCash is a digital mobile wallet approved by the Central Bank of Sri Lanka that allows you to undertake a range of transactions, including sending money, withdrawing money, reloading your mobile, paying bills, paying for products and services at partner merchants, paying for online purchases and more.
Registering for mCash
Simply dial #111# from your mobile phone to register for your mCash account.
Topping-Up mCash
You can top up your mCash account using the methods below:
  • Adding your Bank Account to the mCash App
  • Using the mobile or internet banking facility of your Commercial Bank, HNB, Sampath Bank, PABC, or Cargills Bank account
  • Visiting any Mobitel, SLT Teleshops, Singer Mega, Singer Plus, Singer Homes, SISIL WORLD, Abans, Keells Super, Sathosa, SDB, Amana Bank, Lanka Bell or Multi Finance branches, Pay & Go Kiosks or 20,000 + retailer loactions island-wide.
Paying via mCashQR
  • Log into mCash app
  • Select mCashQR.
  • Select Scan QR and Scan the Merchant QR.
  • Select Pay to Merchant.
  • Enter PIN, and Bill Value.
  • Confirm the payment.
  • A confirmation SMS will be sent including transaction details.

 

Valid for 1 transaction per merchant each day!

 

What is the new service launched with Arpico Finance PLC?
Arpico Finance PLC is another value addition for Finance and Leasing institute payments via mCash. Customers of Arpico Finance PLC can pay their Leasing payment fees via mCash.
Who are eligible to do transactions via mCash?
Any Arpico Finance customer can make a payment to Arpico Finance PLC.
How can customers pay their Leasing payments to Arpico Finance PLC?
Customers can make the payment to Arpico Finance PLC using below two options:
Option 1: Via Customer own wallet.
Option 2: Via mCash retailer network.
How can customers make their payments to Arpico Finance PLC via Customer own wallet?
Below are the steps need to follow for customers to pay their Leasing payments via mCash.
  • Step 1: Dial #111#
  • Step 2: Select # 5: Pay institutes.
  • Step 3: Select # 7: Finance and Leasing.
  • Step 4: Select 6: Arpico Finance PLC.

    Enter PIN (4 digits)
    Enter Account Number
    Enter Amount
    Select # 95: Yes
    Confirm/ A SMS will be sent upon confirmation.
How can customers pay their Leasing payments to Arpico Finance PLC via mCash retailer network?
Anyone can make their payments to Arpico Finance PLC using the following steps; (Retailer Process)
  • Visit the nearest mCash Retailer
  • Inform retailer that you need to make a payment to Arpico Finance PLC.
  • Inform Customer’s Account number for Leasing payments respectively.
  • Inform amount you wish to pay with customer’s contact mobile number.
  • A SMS will be sent upon confirmation
What is the maximum Amount that could be paid via mCash to Arpico Finance PLC?
Below are the maximum amounts that could be paid via mCash:
  • A Basic mCash Account holder the maximum transaction value per day is Rs 10,000.
  • An Enhanced mCash Account holder the maximum transaction value per day is Rs 25,000.
  • At the mCash Retailer level the maximum transaction value per day is unlimited.
What are extra charges for availing this service?
Leasing payments of Arpico Finance PLC via mCash is absolutely free of cost. Only the amount you are required to pay Arpico Finance PLC will be deducted from the mCash Account.
How to know if the payment is successful?
After each mCash Transaction a Confirmation SMS will be sent confirming the transaction.
Where can the Customer Top Up mCash?
Customer can Top Up mCash account using the methods below:

  • Customers could download the mCash Mobile App and Top Up mCash directly from the Bank Account.
  • Using the mobile or internet banking facility of Commercial, HNB, Sampath, Cargills and PABC account.
  • By visiting below locations island-wide.

    mCash Retailers
    Mobitel Branches
    SLT Teleshops
    Singer
    Singer Mega
    Sanasa Development Banks
    Lanka Bell Branches
    Pay & Go Kiosk Machines
    Amana Bank
Transaction is falling, why is that?
  • Customer should be Registered for mCash. If not Customer should dial #111# to register for mCash free or charge.
  • Customer should have sufficient balance (Dial #111# & Select My Account (Option 9) or Dial #111#9# & select ‘Check Account Balance’ function under the Customer wallet).
  • Customer should have mCash in his/her wallet and NOT a pre-paid reload.
  • Customer should enter his/her correct PIN. If Customer forgot his/her PIN, Customer can visit the nearest Mobitel
  • Maximum Transaction Limit per day for a Basic Account Holder Is Rs. 10,000 and for an Enhanced Account its Rs. 25,000 has been exceeded.
  • Temporarily Technical Failure.
What should be done if the transaction is continuing to fail despite the above reasons?
If the payment continues to fail despite above reasons call Arpico Finance PLC Hotline on 0715553663.