SLT-Mobitel, the National Mobile Service Provider, has partnered with LankaPay Brainchild, JustPay©, a secure, real-time payment service, to enable SLT-Mobitel mCash customers to top up their wallet directly from their preferred Bank Account.
mCash App customers can Top Up their wallets from their preferred bank account real time up to Rs 50,000.
Yes, Existing customers can use this service by successfully adding their bank account in the mCash App.
Yes. You need successfully register for the mCash service by downloading the mCash app from the Android Play Store, Apple App Store or Huawei Gallery in order to use this service.
Standard mCash wallet limits applicable***
1. Download mCash App on your Smart Phone
2. Enter mobile number
3. Select your preferred Language
4. Enter NIC Number
5. Create a PIN
6. Consent to Terms & Conditions
1. Log in to mCash App
2. Select ‘ Topup’ icon in the home screen
3. Select ‘ Bank Account’
4. Enter Bank Account Number & Name
5. Add ‘Email address’
6. Verify OTP received via SMS
7. Consent to the terms & conditions
*Please provide mCash PIN where required.
1. Log in to mCash App
2. Select ‘Topup’ icon in the home screen
3. Select ‘Bank Account’
4. Enter Topup Amount
5. Select Prefer Bank (if multiple banks are linked)
6. Enter PIN to complete transaction.
Instantly your mCash account will receive the mCash Top Up
There is no additional fee for this service
You can try only 3 erroneous entering. After that you need to add the bank account again to get the OTP. Some banks Blocks if you failed to enter the OTP in the first three attempts.
1. Log in to mCash Main Menu
2. Click Top Up Via Bank Account
3. Select the Bank account
4. Select Delete icon in the Saved Bank Account
5. Confirm to successfully remove the Bank account
| Error Message | Reason for the error |
|---|---|
|
Dear Customer, Account details are invalid. Please contact your Bank. |
This could be due to the issues with the Bank account of the customers. ( Eg : Invalid Account Number , Account number not active ) hence the customer should contact his bank |
|
Dear Customer, The Service is unavailable. Please try again later. |
This could be due to Communication issues with the bank hence recommended to Try again later since this is just a temporary issue. |
|
Dear Customer, This Bank account cannot be added. Please contact your Bank. |
This could be due to the entered account is not allowed for this service by the bank hence the customer should contact his bank. |
|
Dear Customer, Transaction Declined. Please contact your Bank. |
This could be due the bank rejected the request due to various reasons hence the customer should contact his bank. |
|
Transaction Failed |
Inform the customer to check the bank balance and to try again later |
FAQ - 10GB Free anytime Data for JustPay Bank Top up
Customers who Top up minimum Rs 100 directly from the Bank Account via the mCash App using the Just Pay will get free data of 10 GB anytime data.
10GB will be provided only for the first transaction after registering for Justpay Bank Topup facility. (Min Transaction value Rs.100)
Customer will get 10GB Data within 12 working days
This is applicable for both Pre paid & Post paid customers.
10 GB data – Valid for 30 days
Yes, All existing & new customers are eligible for this offer.
Yes, this is a limited time offer. SLT-Mobitel reserves the right to change /discontinued at any time.