Submitted by shashanka on Thu, 04/20/2023 - 09:42
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Even though prices are displayed in dollars, you can activate the plans by topping up the equivalent value in local currency. The equivalent values will be shown at the time of purchase.
1.Where can I get the SLT Mobitel Tourist SIM?
You can obtain the SLT Mobitel Tourist SIM at the following locations:
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Bandaranaike International Airport (BIA): SLTMobitel counters at Arrival lobby.
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Mattala Rajapaksa International Airport (MRIA): SLTMobitel counters.
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Jaffna International Airport: SLTMobitel counters.
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Any SLT-Mobitel Outlet: Visit any outlet to obtain the SIM card with the packages mentioned.
2.What are the available plans that can be obtained as SLT-Mobitel Tourist packs?
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Validity
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7 Days (Plan 01)
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30 Days (Plan 02)
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30 Days (Plan 03)
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Package Value (Tax inclusive)
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Rs.821/=
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Rs.1540/=
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Rs.5131/=
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Local Calls
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Unlimited
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Unlimited
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Unlimited
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SMS
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1000 To Any Network
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1000 To Any Network
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1000 To Any Network
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Data Bundle
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15GB
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30GB
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Unlimited Data
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3.Is the SLT-MOBITEL SIM available with eSIM?
Yes, SLT-Mobitel SIM is available with eSIM support, offering the convenience of going digital without a physical SIM card. Click here: https://esim.sltmobitel.lk/eSimCustomerPortal/#/
4.What documentation is necessary to obtain a SLT Mobitel Tourist SIM?
You only need your foreign passport.
5.What features are available on the Tourist SIM?
The Tourist SIM is a prepaid plan. Simply recharge with the specified denomination and you’re ready to go. Features include:
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VOLTE
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4G & 5G services (in selective areas)
6.Once I activate the plan, how can I check the available GB/MB on the plan?
You can check your available data balance by:
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Dialing *100#
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Using the Mobitel Selfcare app, available on both Android and iOS.
7.What do I do if I run out of Data Units on the activated plan?
If you run out of data units, you can top up using your credit or debit card with a data plan as shown below, by visiting online recharge portal: https://online.mobitel.lk/onlinepay/ card
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Rs. 652: Get 8.4GB, valid for 14 days.
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Rs. 1343: Get 20GB, valid for 30 days.
8.Can I get the SLT Mobitel Tourist SIM on eSIM?
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Yes, you can request an eSIM at the Arrival lobby or any SLT Mobitel Outlet.
9.How do I use International Direct Dialing (IDD) and SMS on this SIM?
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To make calls outside of Sri Lanka using IDD, we recommend topping up additional credits to your account by visiting: Mobitel Online Pay. IDD rates are unique to each destination. To know more about IDD calling rates, visit: Get the Latest IDD Rates here.
