Roaming for Foreigners

Whether you are a Prepaid, Postpaid or Broadband roamer, Mobitel offers you seamless connectivity and clarity on your mobile connection while away from your home country.(provided you have activated Roaming on your connection by your home network).

What’s more, Mobitel is now BlackBerry enabled, keeping you connected to your business matters even while you roam.

There are two ways in which you can select Mobitel roaming when in Sri Lanka: either manually or automatically.

Automatically Manually
When you are in Sri Lanka you will be automatically switched to Mobitel on your mobile phone.

If your handset does not support this capability, you would need to set the network manually.  

The network selection differs according to the handset model. Please refer to the user guide of your mobile phone or consult your dealer for details. 

In the manual mode, your mobile phone will display all available GSM networks in the area, out of which you could select Mobitel.



How much is the Pre-Paid Tourist SIM Pack?

The Pre-Paid Tourist SIM pack is priced at Rs.999 and Rs.499 inclusive of all local taxes and levies.

What are the benefits of using the Pre-Paid Tourist SIM Pack?

The Pre-Paid Tourist SIM Pack comes with the following pre-loaded benefits:

  • FREE international calls to mobiles or fixed lines in your home country
  • FREE minutes of Local  Mobile or Fixed line calls to any operator
  • FREE Wi Fi hours to surf the internet

The above offers are valid for 30 days from the date of activation.

Where can I buy the Pre-Paid Tourist SIM Pack from?

The Pre-Paid Tourist SIM Pack can be purchased at any of the following locations

  • The Mobitel counter  located at the Arrivals Lounge at the Bandaranaike International Airport
  • Mobitel outlets located island wide
  • Mobitel’ s authorized partner retail outlets located island wide

How do I top-up the Pre-Paid Tourist SIM Pack?

You can top up via the following channels:

  • Top-up cards at any retail outlet on the street
  •  Electronic top-up at any retail outlet on the street
  •  Internet top-up via
  •  Via International top-up partners using your international Credit/ Debit card via PayPal on or

How do I check my available balance on the Tourist SIM Pack?

Simply dial *100# on your phone. Your main account balance will be displayed as a USSD message. This will be followed by an SMS which will detail out the remainder of the free bundle associated with your package.

How can I make international calls/SMS/local calls if I run out of my pre-loaded free entitlement or if my entitlement expires?

All you have to do is top-up your account to make international calls. Charges based on the destination will apply.




Obtaining a local (Pre paid) Connection

Please select country of your origin for viewing details of obtaining a local Pre Paid connection












Country Description

A tiny island it may be, but Sri Lanka, or the Pearl of the Indian Ocean, is surprisingly multi-faceted. Abounding with rich, natural wonders and ancient archaeological masterpieces, the island gradually unravels a myriad of charms, its people not being the least of these. Its diversity in ethnicity, climate, culture, wildlife and landscape continue to woo travelers as they have done through the ages. A favorable location at the southern tip of India, intercepting the old, international trade routes meant the island was invaded many times over.

Colombo, the commercial and banking capital, lies on the west coast and was established by British colonists. Jayewardenepura is the political capital and lies a few kilometers west of Colombo. The ruins of ancient royal capitals and an advanced ancient civilization can be seen elsewhere, especially to the north. The legacy of a colonized past is also evident, e.g. from the Portuguese, Dutch and British periods.

The current population of just over 19 million, mostly rural people, consists of 74% Sinhalese, 18% Tamil, 7% Moors and approximately 1% others. Traditionally, the economy was agriculture-based with the main exports being spices, rubber, tea and coconut. Today, the manufacturing industries have taken the lead with the export of garments being the highest foreign exchange earner.

Annual average temperature

























Nuwara Eliya














Climate and Weather

Due to its proximity to the equator Sri Lanka has a tropical climate which varies from the coastal plains to the central highlands though there are no marked seasons. There are two major monsoon periods and two inter-monsoon periods during which there are regular, heavy daily downpours. At other times, the weather is generally hot and humid in the south west and hot and dry elsewhere.

Useful links

To make calls/send an SMS from your handset in Sri Lanka, please use the following guidelines to dial: List of International Access Codes

In  Sri Lanka International Access Code National Access code Country Code Network Code Area Code Phone Number
(00 or +) 0
To call a fixed line (eg: 0112330550)

To call another GSM operator number (eg: 0724555555)

To call a Mobitel subscriber (eg: 0714555555 )

To call an international GSM number (eg: +441511234567)

To call an international fixed line (exp: +44301234567)

To send an SMS to a domestic GSM number (exp: +0714555555)

To send an SMS to an international GSM number (exp: +441511234567)

Mobitel GSM and 3G Coverage

Access Home Short Codes

Forgotten your voicemail numbers? Have problems calling your customer care back at home? Don't worry. Just log on to Mobitel and you can dial your familiar short numbers to retrieve your voicemails or contact your customer care centre and enjoy the same convenience, just like at home.

E.g. : A customer from the UK with a T-Mobile connection needs to access his/her voice mail in Sri Lanka. S/he can simply access it as s/he does in the UK, by dialing the same short code.

Direct Dialing from the Phonebook

In-roamers are being provided with the benefit and convenience of dialing out a number the same way as s/ he would in her/his home country.

E.g. :An In-roamer from Germany roaming with Mobitel can call his/her friend back in Germany without inserting the country code when dialing. S/he could simply select it from the phonebook & dial out.

Tourist  MAP (Travel Guide)

Mobitel provides a map of Sri Lanka for visitors arriving in the country, containing concise and invaluable information about historical places to visit in Sri Lanka, restaurants, shops, etc,. The Tourist MAP is available at the Bandaranaike International Airport and in all leading hotels in Sri Lanka.

Historical Guide (888) Short Code

A special short code of "888" is allocated for the In-roamers to access information on the historical sites of cultural & architectural value. In-roamers can dial in for details about these historical places of interest in Sri Lanka. What you need to do is simply dial the short code 888 & listen to the voice recording of the site in which you are interested.

* Charges apply

Promotions for In-Roamers

When you roam with Mobitel, you can talk more and be eligible for prizes & surprises.