International Roaming

Plan	Offers			More Info	Validity
	Mins	SMS	MB
	-	-	100	Click Here	Per Day
	10	10	-	Click Here	Per Day
	60	10	100	Click Here	Per Day
	-	-	Unlimited	Click Here	Per Day
	-	-	Unlimited	Click Here	Monthly

• Expand All
• Collapse All

Click Here for More Details

- For Budget roaming customers, no need to wait for another income call!

- There is no need to enter special codes 

• Postpaid customers: Phone book dialing 
• Prepaid customers: Dial with the country code 

- Best network coverage is guaranteed 

- One rate roaming is available in more than 150 countries.

Q5. How can I activate One rate roaming?

- Only one-time activation! 

Via # 999 # 

To Activate - Dial # 999 #  - Activation    – Option 4 -> One rate roaming 

To Deactivate - Dial # 999 #  - Deactivation – Option 4 -> One rate roaming

- Call Roaming hotline: 0714555555

Q6. Can the One rate roaming be activated with other roaming products?

Yes. One rate roaming can be activated with all roaming data plans and Deposit Free Roaming  

Data Roaming Plans

Click Here for $5 Unlimited Data Roaming Plan (Regular Data Roaming Plan)

Click Here for $50 Unlimited Monthly Data Roaming Plan (Monthly Data Roaming plan)

Deposit Free Roaming

Now you can roam without a deposit with Mobitel Roaming! Mobitel introduces “Roam without a Deposit” for all our Post Paid customers.
No  deposits, rentals or additional payments required for activation

To activate :

Step 01:  Dial #999# on your Post Paid connection
Step 02:  select Activation (4th option)
Step 03: select Deposit Free Roaming
Roaming usage limit will be limited to your existing credit limit

Conditions:

This service is available for Post Paid customers.
The Roaming credit limit could be enhanced by making an additional payment.
Standard roaming rates will be applicable, to enjoy best rates activate Budget Roaming feature after activating Deposit Free Roaming
This service is available around the world with an exception of a few countries. Call our Roaming customer care line 071 4 555 555 for further information

• Data roaming alert service is offered to our customers free of charge.
• This service is applicable for all postpaid roaming customers. If a customer does not require this notification, the customer can Call roaming hotline 071-4555555 and the notification can be blocked with a backend configuration
• Data roaming notification is not sent for Data plan activated customers.

Value Added Services

Mobitel offers you a wide range of value added features while roaming to make your roaming experience a good one

Data Roaming

SMS Roaming

CALL HOME & SMS HOME

Inflight & Maritime Roaming

Roaming self-service portal(#999#)

Roaming Call Screening

GPRS Roaming Self-Activation/Deactivation

Before leaving Sri Lanka

• Make sure your mobile number has sufficient credit before leaving Sri Lanka as your roaming services will be barred upon reaching the credit limit.

• Check whether all the Roaming services required (voice/SMS/data) are activated on your mobile.

• Please insert your Mobitel SIM card to “SIM slot no. 01”.

• Make sure that APN (Access Point Name) is always selected as “Mobitel”. To change the APN settings, follow the below steps:

• Android: Settings ➡ Wireless & network ➡ Mobile networks ➡Touch Access Point Names ➡ Select “Mobitel”
• IOS: Settings ➡ Cellular ➡ Cellular data options ➡Cellular data network ➡ Type as “Mobitel”

• Make sure to carry a 3G compatible device as much as possible.

• Please find the country list with special phone compatibility requirements below:
  

  Country	Phone Compatibility
  Antigua & Barbuda	3G/4G compatible
  Australia	3G/4G compatible
  Bahrain	3G/4G compatible
  Canada	3G/4G compatible
  Hongkong	3G/4G compatible
  Japan	3G/4G compatible
  Korea	3G/4G compatible
  Macau	3G/4G compatible
  Myanmar	3G compatible
  Singapore	3G/4G compatible
  Taiwan	3G/4G compatible
  Thailand	3G/4G compatible
  Thailand	3G/4G compatible
  USA	3G/4G compatible

• Contact our Roaming Hotline on +94 71 4555555 (charges applicable while roaming) or e-mail us at roam@mobitel.lk

When you arrive

• Your phone will automatically connect to one of the local networks in the visited country.

• If automatic network selection doesn't happen, you can manually search for a network as follow:

• Android: Settings ➡ More settings ➡ Mobile networks ➡Touch network operators & the phone will search for available networks ➡Select the network that you require
• IOS: Settings ➡ carrier ➡Turn off automatic network selection ➡ phone will search for available networks ➡ Select the network that you require

• The “Show My Caller ID” configuration must be “ON” while roaming. For settings, please follow the below steps:

• Android: Call Settings ➡ More Settings ➡ Show my caller ID ➡ Network Default
• IOS: Settings ➡ phone ➡ Show My Caller ID ➡ ON

Special Note