SLT Mobitel Service Number, Account Number, SIM Number, Name, NIC, Address, Other Active Connections under your NIC
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Dial #132# from your SLT Mobitel connection
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Billing Date, Payment Due Date, Credit Limit & Available Deposit
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Dial #1456# from your SLT Mobitel connection
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Current Package, Obtain PUK Details, Block Promotional Messages
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Dial #888# from your SLT Mobitel connection
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Activate E-Billing
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Dial #9900# from your SLT Mobitel connection
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Check Account Balance
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Dial #1456# or 1456 from your SLT Mobitel connection, give a Missed Call to 070175777, access the Self-Care App or through SLT Mobitel Virtual Assistant on WhatsApp - 0710755777
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Activate DATA Add-On Plans
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Dial #170# from your SLT Mobitel connection or access the Self-Care/Data Mart App
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View & Redeem Loyalty Points
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Dial #071# from your SLT Mobitel connection or access the Self-Care App
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View & Deactivate Value Added Services
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Dial #270# from your SLT Mobitel connection
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Your bill payment can be settled at;
Copy the contact list from the current SIM card to the phone memory, then insert your new SLT Mobitel SIM card in the phone and copy the phone memory to your new SIM card.
Put your current SIM card into the new phone and copy the contacts from the SIM card memory to the memory of the new handset.
Insert the new SIM card in the current phone and copy the contacts from the phone memory to the new SIM card.
Copy the contacts from the current phone memory to the SIM card and then insert the SIM in the new phone and copy the contact list from the SIM card to the new phone.
Roaming facility can also be provided without a deposit. To activate, dial #999# from your SLT Mobitel connection.
Activate budget roaming facility to enjoy lower Roaming call rates with no special codes or dialing methods. This feature should be activated prior to the departure & can be activated by dialing #999# from your SLT Mobitel connection.
These plans offer you to use unlimited data for a standard rate (5US$ per day or 50US$ per 30 days ) To activate dial #999#.
Return Bills of New Subscribers
Call Waiting is a feature which is already available on all mobile phones. It allows you to know who’s calling even when you’re on a call.
For Inquiries & Concerns: info@mobitel.lk
Regarding inquiries or concerns to
Manager
Mobitel Corporate Office - Rotunda Towers
No. 109,
Galle Road,
Colombo 03,
Sri Lanka.
24 Hour Customer Service Hotline +94 (0) 712755777 or dial 1717 from any network in Sri Lanka
For Sinhala: Press1
For Sinhala: Press2
For Sinhala: Press3
24 Hour Roaming Service Hotline +94 (0) 714555555
General - Operator assisted Telephone Line +94 (0) 112330550
(9.00 am to 5.00 pm) Weekdays
For Customer Inquiries or Concerns - +94 (0)112330396
Service Difficulties? Click here