How can I check my remaining balance of the IDD bundle?
Send a text to 433 by typing “IDD BAL” to receive a text message with your balance on IDD voice or simply dial *100#
Can I use IDD cards while I am having a prepaid loan?
No. Initially you need to settle the prepaid loan to use IDD prepaid cards.
Can I do multiple recharges?
Yes, multiple recharges are possible.
What will happen if I need to use local services like voice calls & SMS services simultaneously with IDD?
To use local services, the customer needs to have the standard prepaid credit balance. Hence the charges for the local services will be deducted from the standard account balance.
What will happen after I complete using the full bundle offered in the IDD card?
Once you have used the full IDD bundle you will get charged standard IDD rates based on the dialing method from your prepaid account balance.
Can I carry on standard recharges/reloads after I have recharged my account using the IDD Pre Paid card?
Yes, standard reloads and recharges are possible. This will not affect your IDD prepaid card account balance.