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ALUTH AWRUDU WAASI 2024

 

What is the Reload Promotion?

It is a promotion offered to prepaid customers when they top up their number through online, mcash and banks

 

What are the details of the reload offer?

For each Rs. 300 or above topped up to a Prepaid number using Reload will receive Free 1 GB Data

 

What is the promotion period?

Promotion is valid throughout April 2024.

 

Who is eligible for the promotion?

All SLT-Mobitel Prepaid users topping up through the online platforms, banks and banking Apps are eligible for the offer.

 

Is the promotion available for Recharge Cards?

No. This promotion is available only for Prepaid reloads from online, mcash and banking channels

 

What are the requirements a user should fulfill to receive the offer?

Reload the Prepaid Number using the online, mcash or banking reload method with Rs.300 or more

 

How can I redeem the free bundle?

Simply reload Rs. 300 via said channels and you will receive a SMS from SLT-MOBITEL (7172) requesting to respond with the letter ‘D’ to activate the data bundle. A response within 24 hours must be made for activation.

 

For how many days is the free bundle valid?

Free Bundles will have a validity of 24 hours from the date it is received.

 

How will the eligible customer be notified of receiving the Online Payment promo bundle?

An eligible customer will be notified through a SMS on the following occasions:

 

 

SMS

Instantly when the conditions are met

Dear Valued Customer, enjoy your FREE 1GB data for the reload made via online payment channels. The Bundle will expire on DD/MM/YYYY

 

Moreover, a MOBIS note will be applied against the said mobile number.

 

Mobis note

Instantly when the conditions are met

Customer has received Free 1GB data for the reload made via online payment channels. Bundle will expire on DD/MM/YYYY

 

Can I use this promo multiple times within the day?

No. A Customer can receive this benefit only once a day

 

What is the Online Bill Payment Promo?

The promotion offers Post Paid customers a 3GB data bundle free for bills paid through all online payment channels.

 

Who is eligible to obtain this offer?

Eligibility is only for Post Paid Individual billing connections. Corporate accounts are not entitled for the offer.

 

Which online payment Channels are eligible for the promotion?

Customers are eligible for the Online Payment promo bundle only if payments are made through the following online payment channels:

 

  • All Banking Digital Channels/Apps and Websites (including all local and international banks etc.)
  • Online Banking - Through credit card and debit cards
  • Via Lanka QR

 

How can a I be eligible to obtain the Online Payment promo on offer?

You are required to make payments accumulating to Rs. 1,000/- (minimum) in a calendar month period via the above mentioned online payment points.

 

  • Payments can be made through either one of the above-mentioned points.

             Eg;- Rs.1,000/- made through Banks Digital Platform

 

When can I enjoy the free Online Payment promo bundle?

If you meet the eligibility criteria you will receive a 3GB data bundle on the following day from the payment date.

Eg: - The customers who makes Rs 1,000 online payments on April 20, 2024, he will be eligible to receive the Online Payment Promo Bundle on April 21, 2024.

 

What is the expiry date for the Online Payment promo bundle?

 

Bundles expiry is set for 30 days from the date of awarding the bundle.

Eg:- The bundle awarded on the 20th of June can be utilized within 30 days from the offered date.

 

How many times can a I be eligible for the Online Payment promo bundle?

You are entitled for the bundle only once, Within a calendar month.

 

If I Have multiple mobile numbers under one account, can i receive the Online Payment promo bundle for all numbers?

No. The Online Payment promo bundle will be only eligible for the mobile number used to make the online payment. (account related payments not valid)

 

If Any Inquiries

You can call 1717 for further clarifications.

 

How will I be notified on receiving the Online Payment promo bundle?

An eligible customer will be notified through a SMS on the following occasions:

 

 

SMS

when the offer is awarded 

Dear Valued Customer, enjoy your FREE 3GB data bundle for the bill payment made via online payment channels. The Bundle will expire on DD/MM/YYYY

 

 

What is the “MISSED CALL GAME/ MISSED CALL සල්පිල” service?

“MISSED CALL GAME/ MISSED CALL සල්පිල” is a digital version of the traditional “ගමේ සල්පිල” concept which facilitates the option to buy preferred products by placing their unique and highest bid value instead of respective product market prices.

 

CAMPAIGN DETAILS

Missed Call සල්පිල Bajaj Discover 125cc motor bike promo campaign period will be 1st of December 2023 to 30th December 2023.

 

How to select the winner?

End of the promotional period, the system automatically picks the customer who placed the highest and most unique bid/points and is selected as a winner of the series.

 

How to activate the service?

The customer needs to dial the 696 short codes and press 1 or Type REG MC and SMS to 696 for initial activation. By activating the service, the customer falls under the initial subscription. Upon successful charging customer gets 5 points each per day.

 

How to get additional points?

In order to get more points, the customer needs to dial 696 as a missed call, and with every additional attempt, the customer gets 5 points upon successful charging.

 

Is there any power-up plans available to get more points without dialing more missed calls?

Yes. Power-up plans are available for users who are willing to place more bids by dialing fewer calls.

 

What are the available plans and how to activate it?

 

Power up plans

How to activate the plan

Power up plan 10

Type “REG 10” and SMS to 696 short codes

Power up plan 50

Type “REG 50” and SMS to 696 short codes

Power up plan 100

Type “REG 100” and SMS to 696 short codes

 

Charges of the service?

 

Details

Charges and tenure

Initial subscription

Rs. 5.00 Including taxes / Daily recurring

Additional attempts – standard

Rs. 5.00 including taxes / per attempt

 

Power up plans

Power up plan 10

Rs. 10.00 Including taxes/ Per Attempt

Power up plan 50

Rs. 50.00 Including taxes/ Per Attempt

Power up plan 100

Rs. 100.00 Including taxes/ Per Attempt

If the initial daily subscription failed, fallback charging will be enabled automatically, and relevant points will be added to the customers’ final bid.

 

Details

Charges and no of points allocated for customer

If the customer balance is Rs. 4.00

The customer gets charged Rs. 4.00 and 4 points will be added

If the customer balance is Rs. 3.00

The customer gets charged Rs. 3.00 and 3 points will be added

If the customer balance is Rs. 4.00

The customer gets charged Rs. 2.00 and 2 points will be added

If the customer balance is Rs. 4.00

The customer gets charged Rs. 1.00 and 1 points will be added

 

How to deactivate the service?

Customers can deactivate the service by sending the following SMS.

Type “DREG MC and SMS to 696 short codes

 

General terms & conditions
  • All the tax charges are subject to government taxes & levies.
  • Above service is activated using the mobile operator’s Activation process. The operator will request confirmation prior to activating the service.
  • The service will be renewed automatically (until the user deactivates the service) and will be charged on each renewal depending on your mobile connection type (Prepaid / Postpaid).
  • Mobitel will be charged relevant subscription/ one-time charges upon the customers’ consent to activate the service.
  • The user can deactivate the service at any given time by respective deactivation method or by notifying the Mobitel customer service team via the 1717 hotline.
  • Any clarifications, concerns, refunds, etc. to be handled by Mobitel.
  • Winner selection procedure will be carried out by the Mobitel team in line with the predefined audited process. SLT Mobitel has the sole authority to select the winners and the decision shall be final.

 

 

 What are the special offers for the upcoming Avurudu season?

 

  • Grab discounts up to 70% on selected smartphones purchases.
  • One Shot ULTRA postpaid package with first month rental free.
 
Are these offers available for all available products?

          The above offers are applicable for selected smartphones only.Stocks are subject to availability.

               Available Smartphones

  • Samsung A15 5G 8+256GB
  • Samsung A05S 4+128GB
  • TCL 20 5G (6+128GB)
  • TCL 10 TABMAX 4G (4GB+64GB)
  • TCL TAB 10s 4G (3GB+32GB)
  • TCL 20 Pro (6/256 GB)
  • TCL TAB 10 FHD 4G (3GB+64GB)
  • ZTE BLADE V30 (4+128GB)
  • Samsung Galaxy S22 Ultra 5G (12+256GB)
  • Samsung Galaxy S22 5G (8+256GB)
  • HUAWEI NOVA 9SE (8+128GB)
  • Galaxy Z Flip4 (8GB+256GB) 5G Light Violet

 

Where can I avail these offers?

 

SLTMOBITEL selected outlets.

 

How to redeem the One Shot ULTRA postpaid offer?

 

Customer can buy an One Shot ULTRA new package when customer purchase an above     smartphone at the outlets.

 

Can a customer purchase the phone using his/her credit card?

Yes, it’s possible.Contact your respective bank for any call and convert offers if the bank has signed up (subject to bank charges)

 

What are the general Terms and Conditions of the offer?

      

  • Prices are subject to change. 
  • Prices are subject to Government Taxes and Levies where applicable.
  • Device prices are subject to change without prior notice/ subject to market conditions.
  • All disputes shall be subject to exclusive jurisdiction of courts located at Sri Lanka.
  • Subject to One Shot ULTRA package standard terms and conditions.
  • One Shot ULTRA Postpaid package – Rental will be charged continuously after first month.
  • One Shot ULTRA Postpaid package – Connection fee and the deposit values are applicable.
  • For Accessories – Only six-month warranty period is covered.
  • Unable to claim the warranty without the original invoice.

 

Data Device Offers

 

What are the special data device offers for the upcoming Avurudu season?

 

When customer purchase a Postpaid data connection + Data Device, customer will receive an additional 10 GB anytime data bundle.

 

What are the Postpaid data packages available for this campaign?

Package Code

Monthly Rental Excluding Tax

Total Data Quota

Anytime GB

Anytime 4G

Deposit (Rs.)

A0790

948

15GB

7.5GB

7.5GB

1,000

A0990

1188

20GB

10GB

10GB

1,500

A1290

1548

30GB

15GB

15GB

2,000

A1690

2028

40GB

20GB

20GB

2,000

A2020

2508

50GB

25GB

25GB

2,500

A2990

3588

75GB

37.5GB

37.5GB

3,500

A3890

4668

100GB

50GB

50GB

4,500

A5790

6948

150GB

75GB

75GB

6500

A9590

11508

250GB

125GB

125GB

12500

ATMX1

17988

400GB

200GB

200GB

17500

ATMX2

23988

550GB

275GB

275GB

21500

NFLIX

1799

Netflix Unlimited

2000

 

  • The campaign will drive with standard postpaid data packages of 948 and above
  • Standard postpaid data packages and relevant terms and conditions apply.
  • Campaign will start from 5th of April 2024

 

What are the data devices available for this campaign?       

Item

Item Description

Additional Free Data

4110009E Wingle

4110012E Wingle

China Mobile UIFI ZU8029 Wingle

Nortion W02 3G/4G WiFi Dongle

10GB

4110013E- Dongle

ZTE MF833U1 4G Dongle

10GB

4110030E- Mobile routers

Siyol ZLT M30T 4G Mobile Router

10GB

 

  • Offer will be valid till 30th April 2024.
  • Offer is available at all branches and Mobitel outlets.
  • Subject to availability

 

Where can I avail these offers?

         

SLTMOBITEL selected outlets.

               

Can a customer purchase the data device using his/her credit card?

 

Yes, it’s possible.

 

 What are the general Terms and Conditions of the offer?

     

  • Prices are subject to change. 
  • Prices are subject to Government Taxes and Levies where applicable.
  • Device prices are subject to change without prior notice subject to market conditions.
  • All disputes shall be subject to exclusive jurisdiction of courts located at Sri Lanka.
  • Subject to One Shot ULTRA package standard terms and conditions.
  • One Shot ULTRA Postpaid package – Rental will be charged continuously after one month.
  • One Shot ULTRA Postpaid package – Connection fee and the deposit values are applicable.
  • Unable to claim the warranty without the original invoice for devices.