Next with Vivo 5G

1. What makes vivo V60 5G special?

This is the latest 5G-ready smartphones from vivo, offering cutting-edge technology, sleek design, and superior performance. Whether you want an affordable 5G experience with the V60 premium flagship, Mobitel has you covered.

2. What exclusive offers do I get when buying from Mobitel?

•vivo V60 5G – Get 100GB FREE Anytime Data (50GB per month for 2 months). (The GB offer valid till 30th September 2025 only)

3. How do I redeem the free data offer?

Follow the following steps after setting up the new Vivo 5G device.

4. How will I receive the free data offer after redeeming it?

After redeeming the data offer, customers will receive a confirmation SMS from MOBITEL with details of its validity.

5. Upon Entering the promo code as ‘mDevice’, what if the App displays the below error code?

‘Sorry we cannot detect your device properly. Please ensure that you have set up the device using mobile Data & try again’

To successfully redeem the offer, the user must install and set up the Self-care App using Mobitel DATA. If the App was set up using Wi-Fi, it would not support the promo code.

Therefore, if the app displays the above error, please follow the below steps

1. Turn Off Wi-Fi
2. Turn On Mobile Data on the correct Mobitel SIM
3. Uninstall the SelfCare App
4. Reinstall the SelfCare App
5. Proceed to Offers & Deals -> Promo Code & enter the promo code as ‘mDevice’

6. Are there additional gift items with my purchase?

Yes! vivo Sri Lanka is giving you the following gifts if you purchase the Vivo V60 5G.

• 18 Months Warranty
• Stress free offer (one time - one year screen replacement offer)
• Vivo TWS 3e Earbuds (Only for 1st 20 pre order customers)

7. Where can I buy these models?

Devices can be purchased from any Mobitel outlets.

8. Are the Credit card offers available?

Credit card offers and installation options may vary depending on your issuing bank. We recommend contacting your respective bank to explore the possibility of converting your purchase into an easy installment plan, subject to the bank’s terms and conditions.

9. What are the Terms and Conditions of the offer?

• The data offer will be provided to customers upon validation of device IMEI.
• The free Data bundle will be dispatched immediately.
• New prepaid customers must activate their SIM by completing an initial top-up recharge.
• Device prices are subject to change.
• Free Data offer confirmation will be sent to the customer through SMSs.
• Prices are subject to Government taxes and levies where applicable.
• The free data bundle is only applicable to authorized devices purchase through Vivo authorized devices. This offer will not be available for devices imported through any other channels in Sri Lanka.