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iPhone 17 Series Now Available

Submitted by pubudual@mobitel.lk on Sat, 10/11/2025 - 00:13

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1. What colors, prices and models are available for the iPhone 17 series with MOBITEL?

Description Price with Tax (Rs.) Available Colors
iPhone 17 - 256GB 386,000.00 Black
Mist Blue
Lavender
iPhone Air - 256GB 479,000.00 Space Black
Cloud White
iPhone 17 Pro - 256GB 526,000.00 Cosmic Orange
Deep Blue
iPhone 17 Pro Max 256GB 573,000.00 Cosmic Orange
Deep Blue
iPhone 17 Pro Max 512GB 666,000.00 Cosmic Orange
Deep Blue

Important Notes –

 

  • The above devices include the Apple Original 20W Power Adapter

 

2. What offers are available with Mobitel for iPhone 17 series?

Description Customer Benefits
iPhone 17 - 256GB
iPhone Air - 256GB

- 1TB Free Data across four months

(250GB x 4 months) only for eSIM users and the offer is valid only for iPhone 17 series devices purchased from Mobitel outlets)

- 2 Years Warranty
- 2 Times Front Screen Replacement
- 2 Times Back Screen Replacement
- Apple 20W USB-C Power Adapter free
 
iPhone 17 Pro - 256GB
iPhone 17 Pro Max - 256GB / 512GB

Note: Click here to get new eSIM to redeem the above data offer.

3. How do I redeem the free data offer?

Follow the below steps after setting up the new iPhone 17 series (Please note that this offer is only for eSIM users).

Data offer Instruction SMS
Congratulations! You are eligible for FREE 250GB Anytime Data every month for 4 months from MOBITEL for the purchase of your new Apple iPhone 17 Series. To redeem this offer, please download the Selfcare app via https://mobitelselfcare.page.link/app - Navigate to ‘Offers & Deals -> Promo code -> Enter the promo code as ‘eSIM’. Conditions Apply
  1. The customers will get the following Instruction SMS.
  2. As instructed above SMS, download the MOBITEL selfcare app here: https://mobitelselfcare.page.link/app.
  3. Navigate to ‘Offers & Deals’.
  4. Select Promo code.
  5. Enter ‘eSIM’ and submit.

4. How will I receive the free data offer after redeeming it?

After redeeming the data offer, customers will receive a confirmation SMS from MOBITEL with details of its validity.

First SMS (Welcome SMS)
Dear Customer, you have received 250GB Anytime Data FREE every month for 4 months from MOBITEL for the purchase of your new Apple iPhone 17 Series. The bundle is Valid for 30 days. Visit Selfcare App for more details.

5. Upon Entering the promo code as ‘eSIM’, what if the App displays the below error code?

‘Sorry we cannot detect your device properly. Please ensure that you have set up the device using mobile Data & try again’
To successfully redeem the offer, the user must install and set up the Self-care App using SLT-Mobitel Mobile DATA. If the App was set up using Wi-Fi, it will not support the promo code.
Therefore, if the app displays the above error, please follow the below steps

  1. Turn Off Wi-Fi
  2. Turn On Mobile Data on the correct Mobitel SIM
  3. Uninstall the SelfCare App
  4. Reinstall the SelfCare App
  5. Proceed to Offers & Deals -> Promo Code & enter the promo code as ‘eSIM’

6. How can I check the status of my pre-order?

After completing the pre-order process, MOBITEL will contact you to confirm your order and provide the date and time for device collection.

7. Can a customer purchase the phone using his/her credit card?

Yes, it’s possible.
Contact your respective bank for any call and convert installment offers if the bank has signed up (subject to bank charges). You can collect your pre-ordered device by making the payment via cash or credit at the designated location.

8. What are the Terms and Conditions of the offer?

  • Data offer will be offered to customers by validation device IMEIs with the eSIM connection.
  • The free Data bundle will be dispatched immediately.
  • For new prepaid customers need to activate the sim by top-up initial recharge.
  • Models and colors are subject to availability.
  • Standard 12-month warranty applicable for free 20W fast charger/Airpod 4.
  • Data offer confirmation will be sent to the customer through SMSs.
  • Prices are subject to change.
  • Prices are subject to Government taxes and levies where applicable.
  • Free data offer valid until 15th November 2025.

9. What are the GENXT Terms and conditions?

SHIELD Pro – Coverage Details (Extended Warranty)
I. Accidental Damage (AD2)

Coverage Period:
• 24 months from the date of successful registration.

What’s Covered:
• Cracked screens due to accidental drops in normal daily use.
• Cracked back glass due to accidental drops in normal daily use.

Number of Claims:
• Up to 2 claims for front screen.
• Up to 2 claims for back glass.

Claim Fee / Deductible:
• USD 10–50 service fee per approved claim (local equivalent disclosed at registration).
• 20% participation fee of device cost if Whole Unit Replacement (WUR) is required.
II. Extended Warranty (EW)
Coverage Period:
• 12 months, starting after the OEM’s original 12-month warranty ends (Months 13–24).

What’s Covered:
• Manufacturer’s defects only.

Number of Claims:
• Up to 1 claim related to manufacturer’s defects.

Claim Fee / Deductible:
• USD 10 service fee per approved claim (local equivalent disclosed at registration).
• 20% participation fee of device cost if Whole Unit Replacement (WUR) is required.
III. Coverage Area
• Valid only in the country where the device was sold.
IV. Key Exclusion
Extended Warranty (EW)
• Software issues altered serials/parts, unauthorized repairs.
• Damage from negligence, fraud, sabotage, natural disasters, war, confiscation.
• Consumables (batteries, coatings, cables, adaptors, speakers, etc.).
• Cosmetic issues, peripherals, software, accessories.
• Unauthorized products not approved by ProTech Solutions.

Accidental Damage (AD2)
• Mechanical/electrical breakdowns not related to accidental screen/back glass cracks.
• Unauthorized repairs or third-party parts.
• Normal wear & tear (cables, batteries, displays, buttons, speakers).
• Accessories, voltage/power surges, electrical shorts.
• Extreme sports damage, theft, fraud, misuse, natural disasters, corrosion.
• Cosmetic scratches/dents, data/software loss.
• Products not approved by ProTech.

Reference: ProTech Devices – Shield Pro
https://www.protechdevices.com/pages/shield-pro