MAIN MENU

UPGRADE to 5G DEVICE TODAY

UPGRADE to 5G DEVICE TODAY

Frequently Asked Questions (FAQ)

1. What is 5G?

5G is the next generation of mobile network technology. It offers significantly faster speeds, lower latency (response time), and the ability to connect more devices at once—making streaming, gaming, downloads, and overall connectivity smoother and quicker.

2. Why should I upgrade to a 5G device?

Upgrading to a 5G device ensures you're ready to take advantage of faster data speeds, clearer video calls, smoother online gaming, and enhanced app performance. It also helps future-proof your experience as more services shift to 5G.

3. Will my 5G device connect to 5G automatically?

Yes, as long as your device is 5G-capable and the network mode is set to “5G preferred” in your settings, it will automatically connect to a 5G network when coverage is available.

4. Will my new 5G device work on a 4G network?

Yes! All our 5G devices are backward-compatible, meaning they work on 4G networks as well. If you’re not in a 5G coverage area yet, don’t worry Mobitel covers 95% island wide 4G coverage so your device will automatically connect to the best available 4G network.

5. Do I need a new SIM card to use 5G?

No, you can use the existing 4G SIM card in a 5G phone.

6. What are the 5G coverage areas?

You can check the available 5G coverage areas by visiting the following link: https://5g.sltmobitel.lk/5gmobitel/. This will provide the most up-to-date and accurate coverage information.

7. What are the available 5G devices?

We’re excited to offer a range of 5G-enabled smartphones from budget-friendly models to flagship premium devices. Visit our product page to explore the full list.

Description
Cash Price (Rs.)
Samsung Galaxy A56 - 12GB / 256GB 5G
194,130
Samsung Galaxy A56 5G 8+256GB
178, 290
Samsung Galaxy S25 - 12GB / 256GB 5G
295, 290
Samsung Galaxy S25 Ultra - 12GB / 256GB 5G
474, 300
Samsung Galaxy A36 -8GB / 256 GB 5G
147, 420
Samsung Galaxy A36 -12GB / 256 GB 5G
162, 630
Samsung Galaxy F16-6 GB / 128 GB 5G
68, 490
Samsung Galaxy A26-8 GB / 128 GB 5G
111, 780
Redmi Note14 5G (6+128 GB)
72, 990
Redmi Note14 5G (8+256 GB)
79, 920
Redmi Note14 Pro + 5G (8+256 GB)
129, 960
Redmi Note14 Pro +5G (12+512 GB)
149, 940
HONOR 200 (I2+512 GB) 5G
164, 880
Honor X9c Smart - 12GB/256GB 5G
99,990
Nubia Focus Pro 5G - 8GB/256GB
79,920
HMD Crest 5G - 6GB/128GB 5G
38,970
Motorola G85 5G - 12GB/256GB
99, 990

8. Is there any promotional offer for 5G users?

Yes! SLT-MOBITEL is offering a free 10GB 5G Trial Data Bundle every month for customers with a 5G-supported device located within the 5G trial coverage areas. No activation fee is required, and the bundle auto-renews monthly during the trial period.

9. Will I be charged after using the free 10GB?

Yes. Once the free 10GB 5G trial data is used, regular charges based on your current data plan or standard rates will apply.

10. How do I switch to a 5G device?

It’s easy! Browse our latest 5G devices by visiting the nearest Mobitel branch, choose the one that fits your needs, and follow the steps to purchase or upgrade.