1.What are the mPower Post Paid Voice Packages?
|
Package Name |
mPower 900 |
mPower 420 |
mPower Unlimted |
|
Monthly Rental |
Rs.900 |
Rs.420 |
Rs.1,800 |
|
Voice bundle |
1,000 M2M minutes 500 M2O Other minutes |
500 minutes for any network |
M2M Voice Unlimited 2,000 M2O minutes |
|
Free SMS |
1,000 M2M |
1,000 M2M |
M2M SMS Unlimited |
|
Data Bundle |
7GB Anytime |
3GB Anytime |
12GB Anytime |
|
Connection Fee |
1,000/- |
1,000/- |
1,000/- |
|
Refundable Deposit |
500/- |
- |
1,000/- |
|
Credit Limit |
1,300/- |
1,000/- |
2,000/- |
|
Excess Charges |
Voice – Any network Rs.1.50/- SMS & MMS – Any network Rs.0.20 cents Data – 30 cents per MB |
||
*Latest addition
2.What are the documents the customer needs to provide to obtain the connection?
· Duly completed postpaid subscriber form
· NIC
· Valid Billing proof (Electricity bill/Water bill/Fixed line bill etc.)
3.Who is eligible to obtain this offer?
Any Individual Customer can obtain this offer as a new connection and existing postpaid customer can change his/her individual connection to this package.
4.What are the conditions applicable to obtain this package?
Standard NIC level credit policy will be applicable
5.Can an existing customer change the current package to this package?
Yes, it is possible. Standard package change conditions apply.
6.From where customer can obtain this offer?
· Mobitel Main /Mini Branches
· SLT Teleshops – Where Mobitel agents are available
· Singer Mega outlets – Where Mobitel agents are available
· Authorized dealers & Sub Dealers
7.What is the most convenient way to obtain post paid bill?
Activate eBill via the below options to get your eBill directly to your smart device or laptop.
· Dial #9900#
· Activate via Selfcare App
· Dial 1717