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mPower

 

 

1.What are the mPower Post Paid Voice Packages?

Package Name

mPower 750

mPower 350

mPower Unlimted

Monthly Rental

Rs.750

Rs.350

Rs.1,500

Voice bundle

1,000 M2M minutes

500 M2O Other minutes

500 minutes for any network

M2M Voice Unlimited

2,000 M2O minutes

Free SMS

1,000 M2M

1,000 M2M

M2M SMS Unlimited

Data Bundle

7GB Anytime

3GB Anytime

12GB Anytime

Connection Fee

1,000/-

1,000/-

1,000/-

Refundable Deposit

500/-

-

1,000/-

Credit Limit

1,300/-

1,000/-

2,000/-

Excess Charges

Voice – Any network Rs.1.50/-

SMS & MMS – Any network Rs.0.20 cents

Data – 30 cents per MB

*Latest addition

 

2.What are the documents the customer needs to provide to obtain the connection?

·        Duly completed postpaid subscriber form

·        NIC

·        Valid Billing proof (Electricity bill/Water bill/Fixed line bill etc.)

 

3.Who is eligible to obtain this offer?

Any Individual Customer can obtain this offer as a new connection and existing postpaid customer can change his/her individual connection to this package.

 

4.What are the conditions applicable to obtain this package?

Standard NIC level credit policy will be applicable

 

5.Can an existing customer change the current package to this package?

Yes, it is possible. Standard package change conditions apply.

 

6.From where customer can obtain this offer?

·        Mobitel Main /Mini Branches

·        SLT Teleshops – Where Mobitel agents are available

·        Singer Mega outlets – Where Mobitel agents are available

·        Authorized dealers & Sub Dealers

 

7.What is the most convenient way to obtain post paid bill?

Activate eBill via the below options to get your eBill directly to your smart device or laptop.

·        Dial #9900#

·        Activate via Selfcare App

·        Dial 1717