Enabling Mobitel Customer Transactions through a PIN
This service enables all Mobitel Post Paid individual subscribers to request for the below mentioned alterations to their service simply by making a call to 1717.
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Change of Billing Address
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Change of Package
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Bill Copy Requests
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Detailed Bill Requests
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Temporary Suspension on Request
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Activate Detailed Bill on Bill
This facility is extended to both smart phone and feature phone users, where the customer needs to first register for a PIN and request for an alteration without the hassle of sending in written requests or walk into a Mobitel outlet.
The customer authentication will be done via a PIN which will replace the signature verification process whilst making it convenient for you to transact with Mobitel.
The method of registering for a PIN & the transaction process is shown below.
