Unlock the Power of Unlimited with the MOBITEL 1598 Package!

This is more than just a mobile plan - it’s your ultimate all-in-one solution.

Get Non-Stop Data for your favorite 9 apps, from social media to movies and messaging - stream, scroll, and stay connected without limits. Need more? We’ve got you covered with an extra 40GB of Anytime Data for browsing, downloads, and everything in between.

Plus, enjoy Unlimited Calls to Any Network and 1000 SMS to keep your work and personal life running smooth - no interruptions, no worries.

All of this, for just Rs .1288.90+ Voice and Data Taxes
Maximum value. Total freedom. One unbeatable package.

1. Package Details

2. Who is eligible for this package?

M+ Family Package.

Special M+ Addon

M+ 30-day Addon Plans

M+ 01-day Addon Plans

FAQ

1.What is M+ family Package?

M+ family is a postpaid package offering voice, SMS, and data with a Data Roll-Over feature and bundle sharing feature to meet the needs of a family for a month.

2.Who can subscribe to M+ family Package?

Anyone over 18 years old with a valid National Identity Card, Passport, or Driving License can subscribe by completing the required documentation and paying the necessary deposit.

3.How many M+ family sub line connections can I activate?

Up to four connections can be activated under one National Identity Card. However, the count will depend on the number of Mobitel connections activated under individuals NIC.

4.How do I subscribe to special add-ons available only for M+ family package?

Dial #170# or use the Self-Care App.

5.If I subscribe to an add on the plan mentioned above, will the bundle share with sub lines?

No. addons described above will not allowed to share with sub lines.

6.Can the sub lines in my M+ family package activates add-ons?

Yes. sublines are allowed to access and subscribe to the special add-ons enabled for M+ family package.

7.What is the data usage priority?

App-specific data is used first. If exhausted, Anytime Data will be used.

8.Can existing postpaid subscribers upgrade to M+ family?

Yes. Visit your nearest Mobitel service outlet to get the request done.

If you have been in the network for more than 03 years, you can upgrade without updating the deposit, however if your tenure is below 03 years, Deposits may need to be updated depending on the deposit available under your Mobitel account.

9.Can existing postpaid subscribers update as a sub line in M+ family?

Yes. In this situation, a subscriber account transfer is required. Visit the nearest Mobitel service outlet for more assistance.

10.Is M+ family available for prepaid subscribers?

No, M+ family is only available for postpaid plans. However, you can get the same Prepaid number as a Postpaid M+ family package or add as a sub line in M+ family package. Visit the nearest Mobitel service outlet.

11.How can I activate the complementary FREE 1GB Roaming DATA bundle provided?

The complementary free DATA Roaming bundle provided will be enabled by default to your Primary connection of the M+ family package.

When primary numbers latch to a roaming network, a complementary free 1GB roaming bundle will start to utilize when you start using internet.

12.Can I share complementary FREE 1GB Roaming bundle with my sub lines?

This complementary free 1GB roaming bundle cannot share with your sub lines in the M+ family package.

13.I am not a frequent roamer, what happens if I do not utilize provided complementary FREE 1GB roaming bundle?

Complementary free 1GB roaming bundles will be allowed to roll over for a period of 12 months. Hence unused complementary free roaming DATA can be used within 12 months.

14.What countries are they allowed to use this complementary FREE 1GB roaming bundle?

Please refer to country list through https://www.mobitel.lk/international-roaming#Roaming%20Tips

15.What is complementary FREE eChanelling premium card?

ePremium by eChannelling is a loyalty program offering healthcare-related benefits to its members.

16.How Mobitel will provide the complementary FREE eChanelling premium card for my M+ Family package?

The eChanelling premium card will be sent to your given billing address within 10 working days.

17.What are the benefits available in complementary FREE eChanelling premium card provided?

It provides a 15% discount on service fees, one eReward point for everyone hundred rupees spent, and exclusive discounts at hospitals, pharmacies (5%-100%), fitness centers, and nutrition services, with additional premium benefits to come.

18.Where can I obtain M+ family Package?

You can visit:

1. Mobitel branches
2. SLT Teleshops
3. Singer Mega outlets
4. Authorized dealers and channel partners

19.How can I check my usage and remaining balances for M+ family Package?

1. Access the SLT Mobitel Self Care App
2. Register on the MY ACCOUNT self - care portal on www.mobitel.lk
3. Dial 1456 from your SLT Mobitel phone to listen to your billing details in your preferred language.
4. Dial #1456# from your SLT Mobitel phone to get an instant bill update to your phone.
5. Type ‘USAGE’ & send it to 4567.
6. Give a Missed Call to 0701755777
7. Through SLT Mobitel Virtual Assistant on WhatsApp 0710755777

20.What happens if I do not pay my bill on time?

1. M+ family subscribers will be updated with 20^th bill date by default. And a period of 21 days from the bill date will be provided for settlement of any outstanding.
2. If not settled, Line (including sub lines if there are any) will be Out Going Disconnected and will monitor for 14 days for the payment.
3. If not settled within 14 days, Line (including sub lines if there are any) will be Temporarily Disconnected and both Incoming & Outgoing facility will be held.
4. If not settled within 21 days, Line (including sub lines if there are any) will be disconnected fully.

1.Who is eligible for this offer?

• Exclusive opportunity to all Mobitel customers! whether you're a new or existing Mobitel subscriber with an active Prepaid or Postpaid individual connection you can avail our latest device offer.

2.Where can I get this offer?

• Visit any SLT-Mobitel main branch, SLT outlet, or Singer Mega outlet to get this opportunity!

3.What is the phone model included in the offer?

4.What is the unbeatable price and warranty period?

5.Can I purchase multiple phones under this offer?

• Absolutely! If you have multiple eligible numbers, you can grab one smartphone per mobile number.

6.How can I make a purchase?

• Enjoy the convenience of paying by cash or with credit card at any Mobitel outlet.
• If you are a LOLC Savi credit card holder, you can enjoy 0% installment plan for up to 24 months (offer valid till 30th September 2024 / call and convert option / handling fee applies)
• Other credit card users, if the respective bank offers easy monthly installment plans, you can contact the bank that the respective credit card is issued and choose to call and convert option to convert the payment to an installment plan.

7.What are the Terms and Conditions?

• Stocks are subject to availability.
• Device prices are subject to change without prior notice subject to market conditions.
• Standard warranty process will apply.

MOBITEL 1298

1.How Can I subscribe the above packages?

By visiting a nearest outlet, you can obtain a connection for the above package or change your existing package to the above MOBITEL 1298.

2.Can I use these plans on routers and share with multiple devices?

These plans are optimal for Individual use on a smartphone. Using this package on routers or shared devices can lead to deteriorated experience when using the App benefit.

3.What is the Fair Use policy for the App benefit of this package?

Fair Use Policy for the App Benefit is as follows:

Rs.1298 Plan - 256Kbps after 15GB (Applicable Only for the App Benefit)

4.Can I use these plans through VPNs?

It is not recommended to use VPNs or Proxy browsers with this package as it can lead to charging issues.

1.How Can I subscribe the above packages?

By visiting a nearest outlet, you can obtain a connection for the above package or change your existing package to the above Aviator Pro Package.

2.Can I use these plans on routers and share with multiple devices?

These plans are optimal for Individual use on a smartphone. Using this package on routers or shared devices can lead to deteriorated experience when using the App benefit.

3.Can I use these plans through VPNs?

It is not recommended to use VPNs or Proxy browsers with this package as it can lead to charging issues.

New Upahara

Plans & Rates

1.Why should you choose these plans?

Experience SLT-Mobitel’s super-fast internet with the Anytime Combo packages during any time of the day. Plus, stay connected with the 500-minute Any Net Voice + SMS bundles, ensuring your calling and messaging needs are covered.

2.How can I subscribe the above Package ?

By visiting a nearest outlet, you can obtain a connection for the above package, or you can change your existing package to the above Standard Combo Package.

M+ Packages.

Special M+ Addon

M+ 30-day Addon Plans

M+ 01-day Addon Plans

FAQ

1.What is M+ packages?

M+ is a range of postpaid packages offering voice, SMS, and data with a Data Roll-Over feature to meet your monthly needs.

2.Who can subscribe to M+ packages?

Anyone over 18 years old with a valid National Identity Card, Passport, or Driving License can subscribe by completing the required documentation and paying the necessary deposit.

3.What is the data usage priority?

App-specific data is used first. If exhausted, Anytime Data will be used.

4.What happens if I fully use the social media data quota?

Once the social media quota is used, usage will be deducted from your Anytime Data. If that is also exhausted, it will be charged at Rs. 0.10 + Taxes per MB.

5.How do I subscribe to special add-ons available only for M+ package?

Dial #170# or use the Self-Care App.

6.Can existing postpaid subscribers upgrade to M+?

Yes. Visit your nearest Mobitel service outlet to get the request done.

If you have been in the network for more than 03 years, you can upgrade without updating the deposit, however if your tenure is below 03 years, Deposits may need to be updated depending on the deposit available under your Mobitel account.

7.Is M+ available for prepaid subscribers?

No, M+ is only available for postpaid plans. You can get the same Prepaid number as an M+ Postpaid package. Visit your nearest Mobitel service outlet.

8.Where can I obtain M+ packages?

You can visit:

1. Mobitel branches
2. SLT Teleshops
3. Singer Mega outlets
4. Authorized dealers and channel partners

9.How can I check my usage and remaining balances for M+ packages?

Access the SLT Mobitel Self Care App

1. Register on the MY ACCOUNT self - care portal on www.mobitel.lk
2. Dial 1456 from your SLT Mobitel phone to listen to your billing details in your preferred language.
3. Dial #1456# from your SLT Mobitel phone to get an instant bill update to your phone.
4. Type ‘USAGE’ & send it to 4567.
5. Give a Missed Call to 0701755777
6. Through SLT Mobitel Virtual Assistant on WhatsApp 0710755777

10.What happens if I do not pay my bill on time?

1. M+ Subscribers will be updated with 20th bill date by default. And a period of 21 days from the bill date will be provided for settlement of any outstanding.
2. If not settled, Line will be Out Going Disconnected and will monitor for 14 days for the payment.
3. If not settled within 14 days, Line will be Temporarily Disconnected and both Incoming & Outgoing facility will be held.
4. If not settled within 21 days, Line will be disconnected fully.

1.What is the outright purchase option?

• This option allows to purchase a smartphone as a onetime payment (outright purchase) for state sector pensioners and state sector employees who are eligible for the Upahara 499 and Upahara 727 packages.

2.Which smartphone is available for outright purchase?

• ZTE Blade A54 4+64GB

3.What are the key specifications of this model?

4.What’s the price of the smartphone, a state sector pensioner/state sector employee can purchase through outright purchase option?

• Rs. 27,301.51 (ZTE Blade A54 4+64GB)

5.Who is eligible for the outright purchase option?

• State sector employees and state sector pensioners with Upahara 499 or Upahara 727 plan (Existing and New)

6.What are the payment modes available?

• Cash/credit/debit card

7.Are there any bank installment plans available?

• If you are a Credit Card user and your card provided bank provides Easy Monthly Installment Plans, you may call and convert your payment to a installment plan from your card provided bank (subject to bank charges)

8.How many devices can a customer purchase under this scheme?

• A customer (in UP499 or UP727) can purchase up to 4 devices under his NIC.

9.Can I invoice more than one smartphone in an invoice?

• Only one device is restricted per invoice. Multiple invoices can be raised under same mobile number.

10.Can I raise an invoice if the Upahara 499 / Upahara 727 package is OGBD/DACT status?

• Mobile number should be in active status; NORM/NIDD

11.Do I need to sign an agreement?

• There is no agreement involved.

12.Can I pay 50% on my credit card and the balance in cash?

• Multiple payment options cannot be accepted.

13.Where can I purchase the device?

This device can be purchased through the following locations.

14.General Terms and Conditions.

• Device availability at locations are subjected to stock availability.
• Device and the package rental are subject to change.
• Credit card call and convert facility is subject to the respective bank interest rates and bank chargers.