1. What is Postpaid USD 50 Unlimited data plan?
This package will provide Mobitel Postpaid customersto use unlimited data while they are roam.
Package details:
Package Rental (USD)
|
Bundle |
Data (MB) |
Validity period |
USD 50+ Tax |
Unlimited |
30 Days |
2. Who can activate this package?
All Mobitel prepaid customers are eligible to activate this package
3. Where can I activate this package?
4. How to activate/deactivate this package?
How to Activatevia #999#
- Dial #999#
- Select option 5. USD 50 Unlimited Monthly Data Plan
- Select option 1. Activation
Other activation Options
- Dial #999*50#
- Use Selfcare App
How to deactivate
- Dial #999#
- Select option 5. USD 50 Unlimited Monthly Data Plan.
- Select option 2. Deactivation.
5. Do I need to activate this package again & again?
No. Once the package is activated, it will be automatically renewed after the validity period.
6. Do I receive any notification message when I activate this package?
Yes.
ActivationSMS:
Dear customer, USD 50 Unlimited data package has been activated. Pkg bundles will be received
upon sufficient balance. Pkg will be auto re-subscribed after the expiry of the bundle. If you do
not wish to automatically re-subscribe to another bundle dial #999# to deactivate the plan. T&C
apply..
7. Do I receive any notification message when I de-activate this package?
Yes.
De-activation SMS:
USD 50 Unlimited data package has been successfully de-activated. Kindly note you will be charged
for standard roaming rates.
8. Can I activate multiple bundle packages at the same time?
1st activated package
|
USD 50 Unlimited data pack |
USD 1 Combo pack |
✔ |
USD 3 Combo pack |
✔ |
USD 1 data pack |
✔ |
USD 5 Unlimited data pack |
✖ |
1st activated package
|
USD 1 data pack/strong> |
USD 5 unlimited data pack |
USD 50 Unlimited data pack |
✖ |
✖ |
9. What are the countries where USD 50 Unlimited Data packageis available?
Country list is dynamic & hence please use below options for details:
- Use Mobitel website or Self-care App
- Call Mobitel roaming hotline 0714555555
- Email us at info@mobitel.lk
10. Special Points:
Country list is dynamic & hence please use below options for details:
- Roaming connectivity of the users who stay in one destination continuously for more than 30 days can be suspended, restricted or terminated without any prior notificationor liability to the customer as it violates roaming operator agreement.
- Speed of the Data roaming service may depend on the roaming country’s network operator.