MAIN MENU
  1. Home
  2. PREPAID USD 1 ROAMING DATA PACK

PREPAID USD 1 ROAMING DATA PACK

PREPAID USD 1 ROAMING DATA PACK - FAQ

1. What is prepaid USD 1 Data Pack?

This package will provide Mobitel Prepaid customersto opt in for a data bundle and use ONLY DATA while they are roaming.

Package details:

Package Rental

Data Bundle

USD 1+ TAX

100 MB
2. Who can activate this package?

All Mobitel prepaid customers are eligible to activate this package

3. Where can I activate this package?

    This packagecan be activated while in Sri Lanka orwhile roamingby dialing #999#

4. How to activate/deactivate this package?

How to Activatevia #999#

  • Dial #999#
  • Select option 4. USD1 Data pack
  • Select option 1. Activate

Other activation Options

  • Dial #999*01#
  • Use Mobitel Self-care App

How to deactivate

    How to deactivate

  • Dial #999#
  • Select option 4. USD1 Data pack
  • Select option 2. Deactivate
5. Can I activate multiple bundle packages at the same time?

Yes. Bundle gets accumulated when multiple activations are done.

6. Do I need to activate this package again & again?

No. Once the package is activated, it will be automatically renewedafter the validity period or after the end of 100MB data bundle.

7. How do I get charged after I complete using the bundle?

  • You will be automatically re-subscribed to another bundle after full utilization of 100MB.

    • A customer can deactivate the bundle if they do notwish to get this auto-renewed.

8. What is the validity period of this package?

From the time of activation, packageis valid for 24 hours. E.g. If I activate the package today at 11.00 am, package is valid till following day 11.00 am.

9. Do I receive any notification message when I activate this package?

Yes.

Activation SMS:

Dear customer, USD1 roaming datapack has been activated. Pkg bundles will be received upon sufficient balance. Pkg will be autore-subscribed after the expiry of the bundle. If you do not wish to automatically re-subscribe to another bundle dial #999# to deactivate theplan. T&C apply.

10. Do I receive any notification message when I de-activate this package?

Yes.

De-activationSMS:

USD1roamingdata pack has been successfully de-activated. Kindly note you will be charged for standard roaming rates.

11. What are the countries where USD1 Data pack is available?

Country list is dynamic & hence please use below options for details:

  • Use Mobitel website or Self-care App
  • Call Mobitel roaming hotline 0714555555

  • Write to us: Click here