Music and Videos

Roopa Hala

1. What is Roopa Hala and why should I subscribe?

Roopa Hala is a premium Sinhala digital entertainment platform that brings together the best of Sri Lankan cinema and television in one place. With a rich library of new releases, timeless classics, TV series, and exclusive content, Roopa Hala delivers a smooth and high-quality viewing experience on Mobitel networks.

2. Does Roopa Hala support 4K Ultra HD movie streaming?

Yes. Roopa Hala offers a curated selection of 4K Ultra HD movies with exceptional picture clarity and detail. Customers can enjoy seamless, uninterrupted 4K streaming, particularly when connected to Mobitel 5G and using a compatible device.

3. What kind of viewing experience can I expect on Mobitel 5G?

Roopa Hala is optimized for Mobitel 5G to deliver ultra-fast streaming speeds, minimal buffering, low latency, faster content loading, and a cinema-like viewing experience even on mobile devices.

4. Do I need Mobitel 5G to watch Roopa Hala?

No. A Mobitel 5G connection is not mandatory to enjoy Roopa Hala. Customers can stream content seamlessly using Mobitel 4G or any active Mobitel Internet connection. However, for the best possible experience, especially for HD and 4K content, Mobitel 5G offers faster speeds, smoother playback, and enhanced visual quality.

5. Which devices are supported for watching Roopa Hala?

Roopa Hala can be accessed on smartphones, tablets, and supported devices via a web browser. Customers can download the Roopa Hala App from the Google Play Store or Apple App Store, or access the service through the official website.

6. Do I need an internet connection to watch Roopa Hala?

Yes. An active Mobitel Internet connection is required to stream content. Roopa Hala works on both 4G and 5G, ensuring smooth playback on mobile devices and tablets.

7. Will data charges apply when I stream content?

Yes. Standard Mobitel data charges apply based on the customer’s existing data plan.

8. What is the subscription fee for Roopa Hala?

Roopa Hala is available at a subscription of Rs. 1590.00 + tax per month, with automatic monthly renewal.
Roopa Hala is available for both Mobitel Prepaid and Postpaid customers, with charges applied according to the customer’s connection type.

9. How can I activate the Roopa Hala service?

Customers can activate Roopa Hala by downloading the Roopa Hala App from the Google Play Store or Apple App Store, or by visiting https://roopahala.com.au/. After creating an account, the subscription can be activated via My Account. Once activated, You can start enjoy the streaming.

10. How can I deactivate my Roopa Hala subscription?

Customers can deactivate the service at any time by logging in to the Roopa Hala web portal and cancelling the subscription via My Account, or by contacting Mobitel Customer Care through the 1717 hotline.

11. Who should I contact for customer support, inquiries, or refunds?

All customer support requests, clarifications, and refund-related matters are handled by Mobitel Customer Care. Customers can reach the support team by dialing 1717.

Video Zone

Video Zone is a subscription-based service that offers a library of short videos, including Featured, Dance, Funny, Life tips and so on, will keep updating premium content every day and subscribers can watch unlimited.

SERVICE SUBSCRIPTION CHARGES

• • Who can activate the daily subscription?
  A: The daily subscription option is available exclusively for prepaid users.

• • Who can activate the monthly subscription?
  A: The monthly subscription option is available exclusively for postpaid users.

HOW TO ACTIVATE VIDEO ZONE SERVICE?

To Activate, simply visit https://mv1.in/mobvidz/vz/ and check the subscription plan available for your connection type (Prepaid or Postpaid). Enter your mobile number and click the Subscribe button. You will then receive a One-Time Password (OTP) via SMS. Enter the OTP on the website to confirm, and your subscription will be activated successfully.

HOW TO DEACTIVATE THE VIDEO ZONE SERVICE?

To deactivate, simply visit https://mv1.in/mobvidz/vz/ and log in through My Account. From there, you can deactivate the service.

DO I NEED AN INTERNET CONNECTION?

Yes. You need a Mobitel Internet connection to enjoy

DATA CHARGES FOR MOBITEL USERS

Standard data charges are applied.

GENERAL TERMS & CONDITIONS

• All the tax charges are subject to government taxes & levies.
• Above service is activated using the mobile operator’s Activation process. The operator will request confirmation prior to activating the service.
• The service will be renewed automatically (until the user deactivates the service) and will be charged on each renewal depending on your mobile connection type (Prepaid / Postpaid).
• Mobile number will be exposed to the service provider upon customers’ consent to activate the service.
• The user can deactivate the service at any given time by respective deactivation method or by notifying the Mobitel customer service team via the 1717 hotline.
• Any clarifications, concerns, refunds, etc. to be handled by Mobitel.
• All of the contents are provided by 3rd party content providers and copyrights/ content accuracy/ validity etc are the sole ownership and the responsibility of the respective content providers and Mobitel will not be liable for any damages or losses.

VIDEO UNLIMITED

WHAT IS VIDEO UNLIMITED SERVICE IS ABOUT?

Video Unlimited is a web-based video portal that allows Mobitel users to enjoy unlimited access to a vast collection of music videos, astrology videos, fitness videos, talk shows, events, short videos, and more. Stream the latest hits anytime, anywhere. Simply visit the web portal, explore various genres, and watch your favorite content.

HOW TO ACTIVATE THE SERVICE?

To enjoy unlimited access to Video Unlimited, follow these simple steps to activate the service. Once activated, you can start streaming your favorite content anytime, anywhere."
Steps to activate the service:

1. Log on to http://www.videounlimited.lk/ and click the 'Subscribe' button.
2. Choose your preferred subscription package, and you will be redirected to the Mobitel Consent Gateway.
3. Review your mobile number and service details, then click 'OK.' You will receive an OTP.
4. Enter the OTP and click 'OK' again to successfully activate the service.
5. Upon successful activation, you will be notified via SMS.

SERVICE SUBSCRIPTION CHARGES

Following are the available subscription plans.

WHO CAN SUBSCRIBE TO THE SERVICE?

The service is available to all postpaid and prepaid customers.

HOW TO DEACTIVATE THE SERVICE?

If you wish to deactivate the Video Unlimited service, follow these simple steps. Once deactivated, you will no longer have access to the content."
Steps to deactivate the service:

1. Visit http://www.videounlimited.lk/ and go to the 'My Account' section.
2. Click on the deactivation button to proceed.
3. Upon successful deactivation, you will be notified via SMS.

GENERAL TERMS & CONDITIONS

• The above service is activated using the mobile operator’s activation process. The operator will request confirmation before activating the service.
• The service will be renewed automatically until the user deactivates it and will be charged upon each renewal.
• The user can deactivate the service at any time using the respective deactivation method or by contacting Mobitel customer service via the 1717 hotline.
• Any clarifications, concerns, or refund requests will be handled by Mobitel

Viklub Service          

Viklub is a subscription-based service that offers a library of short videos, including Featured, Dance, Funny, Life tips and so on, will keep updating premium content every day and subscribers can watch unlimited videos.

 Site URL: http://viklublk.com

Service Subscription Charges   

How to activate the Viklub service?

To Subscribe log on to http://viklublk.com

How to deactivate Viklub service?

log on to http://viklublk.com and unsubscribe through my account.

 GENERAL TERMS & CONDITIONS

• At any point of time people who subscribed the service they can unsubscribe the service by visiting our web portal
• GPRS charges apply.
• All of the VAS Services are provided by 3rd party content providers.
•  Copy rights and content accuracy/validity etc. Are the sole ownership and the responsibility of the content providers and will not be liable for any damages or losses.
•  All of the above services are activated using the respective mobile operators Activation process. Operator will request a confirmation prior to activating the service. Any clarifications, concerns and refund etc. to be directed to the respective Mobile Operator.