• Payment details / Last Bill Date / Last Bill Value / Unbilled Usage / Balance of the free entitlements (Voice /Data) / Bill date / Billing period
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• USSD code ( #1456# ) / (#170#)
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• DATA add-on
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• SMS method (Type as : act "Package Code" and send to 2545) USSD code ( #170# )
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• Package details
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• USSD code ( #888# )
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• DATA Bundle
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• USSD code ( #1456# / #170# )
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• Billing Information
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• USSD code ( #1456#)
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• Usage Alert via Miss Call
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• Dial 0701755777
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• Promise Payment
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• Online / Bank Apps
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• To check assigned complaint status
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• USSD code (#1775#)
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• DATA extension
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• DataMart app (Postpaid Add-On Plans-Data Extension Plans)
Self Care app ( Postpaid Add-On Plans )
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• Unsubscribe Mobitel Promotional SMS & OBD through
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• USSD code (#888#)
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• Package details / Package information
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• USSD code ( #888# )
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• DATA & usage Balance
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• USSD code ( #1456# )
DATAmart App
SMS Option (Type as: “Usage“ and send to 4567)
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• Data plan activation
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• SMS Option (Type as: act "Package Code" and send to 2545)
• USSD code ( #170# )
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• Broadband on Mobile
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• SMS Option ( Activation - Type as: act "Package Code" and send to 2545 / Deactivation - Type as: dct "Package Code" and send to 2545)
USSD code ( #170# )
DATAmart App
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• Duration Based Plans
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• SMS Option - ( Activation - Type as: ACT <space> DB35 / ACT <space> DB85/ ACT <space> DB105 / ACT <space> DB185 / ACT <space> DB405)
• DATAmart App
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• How to check the eligibility for this 4G migration offer
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• USSD code (#170#)
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• YT/SN/IM Plans
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• USSD code ( #170# ) SMS Option (Activate- Type as : ACT YT and send to 160/ Type as : ACT SN and send to 160/Type as : ACT IM and send to 160 Deactivate – Type as: DCT IM and send to 160 / Type as: DCT YT and send to 160 / Type as: DCT SN and send to 160 )
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• HD mode in YouTube plan
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• Type ACT HD and send to 160
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• eLearning Plans
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• DATAmart App USSD code ( #170# )
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• VAS
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• Self-care USSD code ( #270# )
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• Logged complaint statues
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• Self-care USSD code ( #1775# )
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• Number reservation
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• www.match.mobitle.lk
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• Credit Limit Enhancement
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• www.mobitel.lk (Personal -> Postpaid -> Billing -> Credit Limit Enhancement) www.mobitel.lk/creditlimit
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• Standing Orders
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• www.mobitel.lk (Personal -> Postpaid -> Billing -> Modes of Payments -> Standing Order)
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• Unable to access Zoom
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• Self-care / USSD code ( #170# ) Self care App
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• Alteration Services on Post paid Account (Temporary Suspension on Request, Detail Bill request ,Package change, Change of billing Address & Bill copy request)
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• PIN Process USSD code ( #171# )
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• E-Bill Activation
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• Self-care USSD code (#9900#)
• Using My account
• Mobitel Self-care App
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• To change the e-mail address
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• Self-care USSD code (#9900#)
• by login in to ‘My account’
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• To Promote the Payment Channels - Android Smart Phone:
• Selfcare App
• mCash App
• My Account
• Website
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• https://goo.gl/oCxpZo
• https://bit.ly/3luxcOU
• https://account.mobitel.lk/signin.html
• https://online.mobitel.lk/onlinepay/card
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• To Promote the Payment Channels - iOS Smart Phone
• Selfcare App
• mCash App
• My Account
• Website
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• https://goo.gl/VFDDVv
• https://goo.gl/M9TqKX
• https://account.mobitel.lk/signin.html
• https://online.mobitel.lk/onlinepay/card
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