MAIN MENU

Value Added Services

Frequent Inquiries

DIY to promote

• Call Waiting

• To Activate --> Dial *43#

• Call Divert/Forwarding
  To forward all calls at all times

  To forward all calls when on another call

  To forward all calls when there is no reply

  To check forwards you have activated

  To cancel all forwards you have activated

• To Deactivate --> Dial #43#

• USSD : (Dial *21*) / Go to Settings -> Call settings -> Call Forward -> Voice calls -> Forward Always -> Forward to ->Number)

• USSD : (Dial *67* and the phone number to which you want to forward your calls, followed by #)

• USSD : (Dial *61* and the phone number to which you want to forward your calls, followed by #)

• USSD : (Dial *#21# or *#67# or *#61#)

• USSD : (Dial #002#)

• Missed Call Alerts (MCA)

• SMS to Activate --> mca [space] Name send to 7676 / mca send to 7676 (Activate without the Name)

• SMS to Deactivate --> mca [ space ] dct send to 7676

• USSD --> (#888#)

• VOICE --> (Dial *76 )

• WEB --> (www.mobitel.lk)

• Missed Call Alerts (MCA) Diversion Methods

• USSD --> (*62*0710111000#)

• Manual Division --> (Phone Settings Call Settings Call Diversions If not reachable (or out of reach) to other number +94710111000 save)

• CALL BLOCK (INCOMING CALL MANAGER)

• SMS to Activate --> (YESCB to 2565)

• SMS to Deactivate --> (NOCB to 2565)

• USSD --> (#888#)

Add a number to the blocked caller list

• SMS to Activate --> (ADD to 2565)

• USSD --> (#888#)

Remove a number from the blocked caller list

• SMS to Activate --> (RM to 2565)

• USSD --> (#888#)

View the numbers added to the blocked caller list

• SMS to Activate --> (CB to 2565)

• USSD --> (#888#)

• Advance SMS features {Web SMS / SMS Forward / SMS Auto Reply / SMS Block }

• USSD --> (#888#)

• Voice Mail {Retrieve Voice Mail}

• USSD --> (Dial *74 - Enter the PIN & Press #)

Video mail {Retrieve Video Mail}

• USSD --> (Dial *74 - Enter the PIN & Press # and dial a Video Call to 555 and select Video mail)

Voice Mail & Video Mail

• USSD --> (*74 Make Voice Call)

• Manual Diversion Codes :

 

When unreachable

• Activation --> (*62*0710111222#)

• Deactivation --> (#62#)

When busy

• Activation --> (*67*07100111000#)

• Deactivation --> (#67#)

When no Answer

• Activation --> (*62*0710111222*11*30#)

• Deactivation --> (#61#)

All calls

• Activation --> (*21*0710111222#)

• Deactivation --> (#21#)

F-Secure Parental Control

• Obtain information about this product
SMS --> Type : SS and send to 610

• Activation --> For PCs (ACT DS send to 610 )
Deactivation --> (DCT DS send to 610 )

• Activation -->For Mobiles (ACT MS send to 610
Deactivation --> (DCT MS send to 610 )

• SMS Banking
How do I top up my account?

• USSD --> (#131#) / “My Mobitel” --> Financial --> Select the Bank

• British Council English Video’ service
How does a customer subscribe for this service?

• SMS --> Type REG<space> BCV and SMS to 2277

How does a customer unsubscribe the service?

• SMS -->Type DREG<space>BCV and SMS to 2277

To change to the monthly billing plan for prepaid customer

• SMS --> Type REGM<space>BCV 2277

To revert to the daily plan

• SMS --> Type REGD<space>BCV 2277

• Scholarship Guide
How to Access the service

• Dial --> 333 and Register for the Service

• BID2WIN

How do I participate in this service?

How does the service work?

How can unsubscribe from the service?

 

• SMS --> type BW and send it to 3947

• SMS --> send an SMS to 3947 stating BW

• SMS --> type BD<space> off and send it to 3947

• Celebrity Content Portal
How can I subscribe for this service?

 

• SMS --> type REG and send it to 3313 / log on to www.celebzone.mobitel.lk

• LANSU

How do I participate in this service?

How can unsubscribe from the service?

 

• SMS --> type REG BID and send it to 3583
• SMS --> type UNREG<space>BID and send it to 3583

• FOLLO

How do I use this service?

How can I know the list of India celebrities available on this service?

How do I deactivate this service?

 

• SMS --> type FOLLO and send it to 55558

• SMS --> Type LIST and send it 55558

• SMS --> Type UNFOLLO ALL and send it to 55558

• Game Hub
How can Game Hub be accessed?

• accessed at the following URL: gamehub.mobitel.lk

• Game Factory

How do I subscribe for this service ?

Where can I get more information regarding the service?

 

• Simply log on to www.gamefactory.mobitel.lk

http://www/mobitel.lk/networking-and-fun

• Gameloft

How to Subscribe

How to unsubscribe

 

• By accessing url gameloft.mobitel.lk

• By accessing url gameloft.mobitel.lk/

SMS --> STOP to 4658

• Hungama Fun Store

How do I subscribe for this service ?

 

http://mobitel.hungamaintl.com/

• LiveScreen

How do I access the service?

How can I deactivate this service?

 

• login to your Mobitel SIM menu on your mobile phone and it will be located as the 2nd option in the main menu as LiveScreen.

Please log in to Mobitel SIM menu & select Live Screen .In this menu you you will see the deactivation option. / SMS --> Type BLOCK and send it to 8881

Where can I get more information of LiveScreen service?

log on to http://www.mobitel.lk/services

• Mtunes

Mtune Activation

Mtune Deactivation

Mtune COPIER

Mtune OUT DIALER

 

VOICE --> Dial 777 or Dial 747 / SMS --> [SONG CODE] Send to 777 / WEB

VOICE --> 777—) Press No 7 —)Press No 1 / SMS --> UNSUB Send to 777 / WEB

Call the other user and press(**) while the mtune is being played

DIAL --> 0713 644 644 / 0713 744 744

• Mobile Academy

How to register and follow a course?

How to deregister?

 

SMS --> Type ‘Start Learn’ and Send to 31230

SMS --> Type ‘Stop Learn’ and Send to 31230

• Onetharam Chat

To register

 

SMS -->Type REG <space>LB & SMS to 5588

• SriTube

How can I subscribe?

How can I unsubscribe?

 

login to www.sritube.tv and select any video to play

visit www.sritube.tv, scroll down to the bottom of portal and select Unsubscribe.

• Sindhu Quiz

How to Activate?

How to answer question?

How to Deactivation?

 

• SMS --> Type WIN & send it to 3947

• SMS --> Type WIN<space> A or B or C (Answer) and send it to 3947

• SMS --> Type WIN <space>OFF & send to 3947

• Star Friends

How do I register for this service?

How do I add a nickname?

How do I SMS to a subscribed celebrity?

How do I deregister for a celebrity?

 

• SMS --> Send the < Key word of the star > to 2468

• SMS --> Send the < Nick > ( Space ) < Nickname > to 2468

• SMS --> Mention the < Keyword > of the star at the beginning of the SMS and Keep a Space < Type YOUR MESSAGE >

• SMS --> Send the < Key word of the star > (Space) < OFF > to 2468

• Play Zone

How to access Play Zone service?

How to unsubscribe “Play Zone” service?

 

• URL:http://playzonelk.com

• visit http://playzonelk.com

• Game land

How can I access Game land portal?

How can I activate/deactivate Game land service?

 

• link http://mv1.in/mobiteln/it

• visit http://mv1.in/mobiteln/it

• Star Talk

How can I access Star talk service?

How can I activate/deactivate Star talk service?

 

• link http://mv1.in/ncellstar/st to access Startalk service.

• visit http://mv1.in/ncellstar/st and click on Subscribe button.

• USSD --> dial *17139# for activation of service.

• click on my account section and then press Unsubscribe button.

• AWorld Portal

How can I subscribe from the service?

 

• Browse http://mobilesrvices4u.com = and click on “subscribe” option.

• Game Home

How can I access Game Home portal?

How can I activate/deactivate Game Home service?

 

• link http://gamehome.lk/ directly to access Game Home service.

• visit http://gamehome.lk/ and click on unsubscribe button on the bottom the page

• ViKlub

How to access ViKlub service?

How to play ViKlub Mobile Service?

How to unsubscribe “ViKlub” service?

 

• URL: http://viklublk.com

• URL http://viklublk.com by mobile device, click the videos that he wants to view

• visit http://viklublk.com

• Challenge Me

How to start Challenge Me Service?

How to play Challenge Me Service?

How to unsubscribe Challenge Me service?

 

• click http://chmemore.com

• URL http://chmemore.com

• click http://chmemore.com

• Sportsvideos.lk

How can I access Sports Videos portal?

How can I activate/deactivate Sports Videos service?

 

• link http://sportsvideos.lk/

• visit http://sportsvideos.lk/a

• PUBG

How do I register for an official account on Midasbuy?

 

• Go to www.midasbuy.com --> https://www.midasbuy.com/midasbuy/ot/login

• Quiz Hub

How can I access Quiz Hub portal?

How can I activate/deactivate Quiz Hub Service?

 

• link http://quizhub.lk/

• visit http://bit.ly/unsubQuizHub and click on unsubscribe button.

• SMS TWEETY

How to subscribe for the service?

How to unsubscribe from the service?

 

• Dial --> #3313# / SMS --> Type and send to 3313

• Dial --> #3313# / SMS --> Type STOP (space) Artist Name and send to 3313

• Jobsnow.lk

What is the procedure to get this service?

 

• URL: www.jobsnow.lk

• Lottery Result

Activation

Deactivation

 

• SMS --> Type REG <space>LOT send to 2299

• SMS --> Type DREG <space>LOT send to 2299

• Lottery tickets via Mobitel

Mahajan Sampatha

 

• SMS --> Type MS (SPACE) NIC send to 811 (SUBSCRIPTION REQUEST FORMAT)

SMS --> OMS (SPACE) # of tickets (SPACE) NIC send to 811 (ON-DEMAND REQUEST ORMAT 1ST ATTEMPT)

SMS --> OMS (SPACE) # of tickets send to 811 (2ND ATTEMPT ONWARDS )

Govi Setha

• SMS --> Type GS(SPACE) NIC send to 811
(SUBSCRIPTION REQUEST FORMAT)

SMS --> Type OGS (SPACE) # of tickets (SPACE) NIC send to 811 (ON-DEMAND REQUEST ORMAT 1ST ATTEMPT)

SMS --> Type OGS (SPACE) # of tickets send to 811 (2ND ATTEMPT ONWARDS )

Supiri Vasana

• SMS --> Type SV(SPACE)NIC send to 811 (SUBSCRIPTION REQUEST FORMAT)

SMS --> Type OSV (SPACE) # of tickets (SPACE) NIC send to 811 (ON-DEMAND REQUEST ORMAT 1ST ATTEMPT)

SMS --> Type OSV (SPACE) # of tickets send to 811 (2ND ATTEMPT ONWARDS )

Jathika Sampatha

• SMS --> Type JS(SPACE) NIC send to 811 (SUBSCRIPTION REQUEST FORMAT)

SMS --> OJS (SPACE) # of tickets (SPACE) NIC send to 811 (ON-DEMAND REQUEST ORMAT 1ST ATTEMPT)

SMS --> OJS (SPACE) # of tickets send to 811 (2ND ATTEMPT ONWARDS )

Neeroga

• SMS --> Type NR(SPACE) NIC send to 811 (SUBSCRIPTION REQUEST FORMAT)

SMS --> Type ONR (SPACE) # of tickets (SPACE) NIC send to 811 (ON-DEMAND REQUEST ORMAT 1ST ATTEMPT)

SMS --> Type ONR (SPACE) # of tickets send to 811 (2ND ATTEMPT ONWARDS )

Mega Power

• SMS --> Type MP(SPACE) NIC send to 811 (SUBSCRIPTION REQUEST FORMAT)

SMS --> Type OMP(SPACE) # of tickets (SPACE) NIC send to 811 (ON-DEMAND REQUEST ORMAT 1ST ATTEMPT)

SMS --> Type OMP(SPACE) # of tickets send to 811 (2ND ATTEMPT ONWARDS)

Dhana Nidhanaya

• SMS --> Type DN (SPACE) NIC send to 811 (SUBSCRIPTION REQUEST FORMAT)

SMS --> ODN(SPACE) # of tickets (SPACE) NIC send to 811 (ON-DEMAND REQUEST ORMAT 1ST ATTEMPT)

SMS --> ODN(SPACE) # of tickets send to 811 (2ND ATTEMPT ONWARDS)

Sevana

• SMS --> Type SE (SPACE) NIC NIC send to 811 (SUBSCRIPTION REQUEST FORMAT)

SMS --> OSE(SPACE) # of tickets(SPACE) NIC send to 811 (ON-DEMAND REQUEST ORMAT 1ST ATTEMPT)

SMS --> OSE(SPACE) # of tickets send to 811 (2ND ATTEMPT ONWARDS)

Vasana Sampatha

• SMS --> Type VS(SPACE) NIC send to 811 (SUBSCRIPTION REQUEST FORMAT)

SMS --> Type OVS(SPACE) # of tickets (SPACE) NIC send to 811 (ON-DEMAND REQUEST ORMAT 1ST ATTEMPT)

SMS --> Type OVS(SPACE) # of tickets send to 811 (2ND ATTEMPT ONWARDS)

How can I unsubscribe from the subscribed lotteries?

• SMS --> Type, KEYWORD (space) OFF and SMS to 811

• MyAstro

Activation

Deactivation

• SMS --> myastro Name Sent to 506

• SMS --> dreg myastro Name to 506

• Numerology

Activation

Deactivation

• SMS --> nume Name to 506

• SMS --> dreg nume Name to 506

• Panchanga

Activation

Deactivation

• SMS --> suba to 506

• SMS --> dreg suba to 506

• How to Reset PIN No?

• SMS --> Send PIN (space) Name to 506

• Lottery 989

How do I register?

How do I de-register?

On Demand - If customer requested number of tickets from the immediately available draw

Prize structure for all lotteries

 

• SMS --> type Lottery Keyword <space> ID NUM and send it to 989

• SMS --> type, Lottery Keyword <space> OFF and send it to 989

• SMS --> OMS<space> number of tickets and send it to 989

• Website - https://www.nlb.lk/

• Palaapala Pituwa Service

How to activate Lagna?

How can I unsubscribe a Lagna?

 

• SMS --> Type first three letters of your lagna and send to 511.

• SMS --> Type DEREG<space>first three letters of your lagna and send to 511

USSD --> Dial #369#

• Classifieds

Activation

 

• SMS --> Type the reference number <space><classified ad> and send to 369

• USSD --> Dial #479#

• Hit ad Quick Ads

How do you access this service?

 

• Dial --> 2626 and select your Zodiac sign “Lagna” (This service is available only in Sinhala)

• “Sathiya Obata” Service

How to subscribe?

How to de-subscribe?

 

• Dial --> 2626 and select “deregistration” option under the manage services menu.

• Sathiye Iranama - Astro Service

How can I activate the service?

How can I deactivate the service?

 

• Dial --> 4634 and follow the instructions

• Dial --> 4634 and press number 3, once you are inside the star sign menu, press number 1 to confirm the deactivation.

• Language Clip

How to Register

How to Deregister

 

• SMS --> Type REG <Key Word of the relevant language> and Send SMS to 2211/ Type REG LC and SMS to 2211 to get the key word of the available language

• SMS --> Type DREG <Key Word of the relevant language> and sent to 2211

• News Alert

To Register for the Service (Excluding Exam Results)

To De Register the Service

How can check all the news services

 

• SMS --> Type REG <>EXAMS and send to Relevant Short Code / USSD --> dial #229#

• SMS --> Type DREG <Space> Relevant Key Word and send to Relevant Short Code / USSD --> dial #229#

• SMS --> sending the Key WORD “NEWS” to the short code 2299 / USSD --> dial #229#

• Manasa Motivational Quotes

How can I activate the service?

How to Deregister?

 

• SMS --> Type REG Manasa and send to 2211

• SMS --> Type DREG Manasa and send to 2211

• mGuide

Registration

 

• SMS --> Sinhala Alerts: (Singlish) Type REG S and send to 888

• SMS --> English Alerts: Type REG E and send to 888

 

Deregistration

 

• SMS --> Sinhala Alerts: Type DREG S and send to 888

• SMS --> English Alerts: Type DREG E and send to 888

• Lifetime Astro Service

How can I activate the service?

How can I deactivate the service?

 

• Dial --> 7274 and follow the instructions

• Dial --> 7274 and press number 3 once you are inside the star sign menu and press number 1 to confirm the deactivation

• Mobile Vasthu Service

How can I activate the service?

How can I deactivate the service?

 

• Dial --> 6474 and follow the instructions

• Dial --> 6474 and press number 3 once you are inside the star sign menu and press number 1 to confirm the deactivation

• Kids Portal

• Dial --> 333 and follow the instructions

• M guide 888

• Dial --> 888 and follow the instructions

• Ada Paththare

• Dial --> 6661 and follow the instructions

• Liyasara Portal

• Dial --> 222 and follow the instructions

• Astro Video Service

How to activate?

How can I unsubscribe from a zodiac sign?

 

• SMS --> Type first three letters of your zodiac sign and send to 2882

• SMS --> Type DEREG<space>first three letters of your zodiac sign you wish to deactivate and send to 2882

• Horoscope Astro Service – by Manjula Peiris

How can I activate the service?

How can I deactivate the service?

 

• SMS --> Type HC and send a SMS to 7272

• SMS --> Type off <zodiac sign no> and send SMS to 7272

• Fair First - Loss of Income protection cover

How to subscribe for the service?

How to unsubscribe for the service?

 

• SMS --> Type REG and send it to 428

• SMS --> Type DREG and send it to 428

• mInsurance – Personal Accident & Life Insurance

How to subscribe for the service?

How to unsubscribe for the service?

 

• SMS --> Type “reg” and send it to 220

• SMS --> Type “dreg” and send to 220

• Ran Medura Household insurance policy

How to subscribe for the service?

How to unsubscribe for the service?

 

• SMS --> Type REG and send it to 456

• SMS --> Type DREG and send it to 456

• Ceylinco - Accidental Hospitalization Cover

How to subscribe for the service?

How to unsubscribe for the service?

 

• SMS --> Type REG and send it to 23939

• SMS --> Type DREG and send it to 23939

• Critical Illness Cover with Janashakthi Insurance

How to subscribe for the service?

How to unsubscribe for the service?

 

• SMS --> Type REG and send it to 6363

• SMS --> Type DREG and send it to 6363

• Allianz Life Araksha 365

How to self subscribe by 226?

 

• SMS --> If subscribing to Scheme 1 – REG1 send to 226 / If subscribing to Scheme 2 – REG2 send to 226

• mFAX

How to Request / activate?

How to setup fax printer number?

How to setup email forwarding?

How to delete messages?

 

• SMS --> Customer can request for the mFAX service by sending mFAX to 7575 via SMS.

• SMS --> Type EF<space>XXXXXXXXXX and send to 7575

• SMS --> EM<space>xxx@xxx.xxx and send to 7575

• Dial --> *75, select the message and press 1 to delete.

• Religious Thought

How to activate / deactivate & change predefined this service?

 

• Dial --> 244

• Call Me Service

How do I use the service?

 

• Dial --> the USSD string “*359*1*Mobitelnumber#” and an SMS will be sent Requesting for a call.

• Emergency Alert Service

How does HELP service be accessed?

How does SAFE service be a accessed?

How do I manage my subscription?

How do I deactivation the service?

 

• By dialing #311#HELP alert can be accessed.

• By dialing #311#SAFE alert can be accessed

• Dial #311# from your phone and select "MANAGE SUBSCRIPTION“

• By dialing #311# and then option no .3, you can deactivate the service.

• ONE CARD

• How to subscribe and De-subscribe the service?

 

• Student --> Subscription - REG<space> WSTS to 219 /

De-subscribe - DEREG<space>WSTS/DREG <space>WSTS to 219

• Parent --> Subscription - REG<space> WSTP to 219 /

De-subscribe - DEREG<space>WSTP/DREG <space>WSTP to 219

 

 

Important Activation Codes