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இலங்கையருக்கான Roaming

 

உலகின்  எங்கிருந்தும் உங்களது மொபிடெல் இலக்கத்திலிருந்து அழைப்பு ,SMS  மற்றும் இன்டர்நெட் மிகக் குறைந்த விலையில் அனுபவிக்கலாம் .

 

முற்கொடுப்பனவு Roaming

முற்கொடுப்பனவுத் திட்டத்தின் கீழுள்ள ஒவ்வொரு சிம் அட்டையும் ஏற்கனவே செயற்படுத்தப்பட்டவை. மேலதிக வைப்புக்கள் எதுவும் தேவையற்றவை.

பிற்கொடுப்பனவு Roaming

வெளிநாட்டிற்குப் பயணிக்கின்ற சமயங்களில் நீங்கள் உள்நாட்டில் உபயோகிக்கின்ற அதே மொபைல் இலக்கத்தின் மூலம் ரோமிங் வசதியை அனுபவியுங்கள்.

 
செயற்படுத்திக் கொள்வதற்கு எந்த மொபிடெல் கிளைக்கும் விஜயம் செய்யுங்கள் 
தனிநபர்கள்:
a) ரூபா 25,000/- மீளளிக்கப்படக்கூடிய வைப்பு
b) Copy of NIC / Passport
 
வர்த்தக நிறுவனங்கள் : 
a) நிறுவனத்தின் அங்கீகார ஒப்புதல் கடிதம்

நாடுகளின் பட்டியலை பார்வையிட

முற்கொடுப்பனவு Roaming கேள்வி பதில்கள்  

முற்கொடுப்பனவு Roaming கேள்வி பதில்கள்  

பிற்கொடுப்பனவு Roaming கேள்வி பதில்கள்

 

ரோமிங் கட்டணங்களை அறிய #787# டயல் செய்யவும் 

Data Roaming Plans

Mobitel introduces “Data Roaming Plans” to bring convenience to our Post Paid roamers.

FAQ's

What is Mobitel Data Roaming Plans?

This plan offers Mobitel Post-Paid customers the peace of mind and convenience of knowing exactly how much you spend while using data roaming. For just $10, you will have access to 20 MB of data per day in 30 countries (every additional MB will be charged at $1), unlimited data plans is also available in 3 countries (Please refer to country list for more details)

 

How can I activate this service?

By calling 1717 or by dialing #999#, select Activation ~ Data Roaming Plan

 

How much is it?

The plan is available for $10 per day, every additional Megabyte will be charged at $1 in limited browsing destinations.

 

Where can I use this plan?

The data plan is available in 33 countries: India, USA, Hungary, Jordan, Belgium, Luxembourg, Greece, UAE, Japan, Thailand, Pakistan, Turkey, UK, Hong Kong, Maldives , Australia, Israel, Russia, Bangladesh, Canada, Denmark, Germany, Italy, Netherlands, Norway , Sweden, Switzerland, Singapore, Korea South, China, Malaysia, Qatar, Vietnam.

View Country Networks

 

Which are the country where unlimited browsing is available?

Malaysia, Qatar & Vietnam

 

How can I de-activate the plan?

Through calling 1717 or by dialing #999# ~De-activation ~Data Roaming Plan

 

Value Added Services

Mobitel offers you a wide range of value added features while roaming to make your roaming experience a good one

Stay connected
while you cruise with
Mobitel Martime Data Roaming

You can now roam while you sail the high seas with Maritime Data Roaming plan from Mobitel

 

Conditions apply

 

Before leaving Sri Lanka

  • Make sure your mobile number has sufficient credit before leaving Sri Lanka as your roaming services will be barred upon reaching the credit limit.
  • Check whether all the Roaming services required (voice/SMS/data) are activated on your mobile.
  • Please insert your Mobitel SIM card to “SIM slot no. 01”.
  • Make sure that APN (Access Point Name) is always selected as “Mobitel”. To change the APN settings, follow the below steps:
  • Android: Settings ➡ Wireless & network ➡ Mobile networks ➡Touch Access Point Names ➡ Select “Mobitel”
  • IOS: Settings ➡ Cellular ➡ Cellular data options ➡Cellular data network ➡ Type as “Mobitel”
  • Make sure to carry a 3G compatible device as much as possible.
  • Please find the country list with special phone compatibility requirements below:

    Country

    Phone Compatibility

    Antigua & Barbuda

    3G/4G compatible

    Australia

    3G/4G compatible

    Bahrain

    3G/4G compatible

    Canada

    3G/4G compatible

    Hongkong

    3G/4G compatible

    Japan

    3G/4G compatible

    Korea

    3G/4G compatible

    Macau

    3G/4G compatible

    Myanmar

    3G compatible

    Singapore

    3G/4G compatible

    Taiwan

    3G/4G compatible

    Thailand

    3G/4G compatible

    Thailand

    3G/4G compatible

    USA

    3G/4G compatible

  • Contact our Roaming Hotline on +94 71 4555555 (charges applicable while roaming) or e-mail us at roam@mobitel.lk

When you arrive

  • Your phone will automatically connect to one of the local networks in the visited country.
  • If automatic network selection doesn't happen, you can manually search for a network as follow:
  • Android: Settings ➡ More settings ➡ Mobile networks ➡Touch network operators & the phone will search for available networks ➡Select the network that you require
  • IOS: Settings ➡ carrier ➡Turn off automatic network selection ➡ phone will search for available networks ➡ Select the network that you require
  • The “Show My Caller ID” configuration must be “ON” while roaming. For settings, please follow the below steps:
  • Android: Call Settings ➡ More Settings ➡ Show my caller ID ➡ Network Default
  • IOS: Settings ➡ phone ➡ Show My Caller ID ➡ ON

 

Special Note

  • Roaming connectivity of the users who stay in one destination continuously for more than 30 days can be suspended, restricted or terminated without any prior notification or liability to the customer as it violates roaming operator agreement.
  • Speed of the Data roaming service may depend on the roaming country’s network operator.
  • Roaming bill could be updated after several months occasionally due to inherent technical reasons and the customer will still be liable to pay the roaming related charges, even though it was not included in the invoice relating to the applicable period.

High cost data network list

 
DATA roaming service in following countries will be blocked for the customers concerning the high data rates. 
If you still wish to use data roaming service in these countries, please call our customer care hotline +94714555555 or email us roam@mobitel.lk to activate the service. 
 

 

 

Algeria Aruba Azerbaijan
Bahamas Belize Bhutan
Burkina Faso Burundi Cameroon
Cape Verde Colombia Cook Islands
Costa Rica Djibouti Ecuador
Egypt Equatorial Guinea Ethiopia
French Guiana Georgia Gibraltar
Guam Guatemala Honduras
Iraq Kiribati Liberia
Madagascar Malawi Mali
Moldova Monaco Mongolia
Montenegro Montserrat Netherlands Antilles
Niger Nigeria Panama
Paraguay Peru Puerto Rico
Seychelles Solomon Islands St. Vincent
Tajikistan Timor Leste Togo
Tonga Tunisia Uruguay
Paraguay
 

 

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