Uphara Pensioner Buy Now Pay Later

1.What is the UPAHARA Pensioner Buy Now Pay Later (BNPL) Device Scheme?

The Uphara Device offer is a special offer to State sector pensioners prepared in collaboration between Mobitel and Department of Pensions of Sri Lanka offering them a facility to obtain a smartphone/ Mobile Router/ Dongle on a 12 Month Instalment scheme with a special bundled package, which can be paid through their Monthly pension.

2.Who is eligible for the Upahara Pensioner BNPL Scheme?

Any state sector Pensioner is eligible for this BNPL Scheme.

3.What are the benefits of the Uphara Pensioner BNPL Scheme?

The key benefits in the scheme are as follows:

• You can choose your device + package.
• There are no upfront fees to enter the program.
• You will be paying for the device in 12 Equal instalments + any billed usage + subscription fee.
• The Instalments are interest free.
• The Instalments are deducted from your pension.

4.What are the available offers for the scheme?

You can choose only 1 of the following for a period of 12 months. A 4G Smartphone or a Mobile WiFi Router or a 4G Dongle

5.What is the Monthly Installment for the Device + package I can obtain?

Monthly Device Installment Scheme for Pensioners

6.Do I have to pay any upfront payment opt into the Uphara Pension BNPL scheme?

No, you do not have to pay any upfront fees, all you need to do is choose your device and sign our 12 Month contract form.

7.How many Devices can a customer obtain under this BNPL scheme?

Only 1 (One) Offer is provided under the program, you cannot take multiple offers within the contract period.

8.What are the documents that are required to obtain Uphara Pension BNPL Scheme?

The documents you will have to bring along with you to obtain this offer is as follows:

• Pension ID
• National ID
• Proof of Billing. if it differs from the address mentioned in the National Identity Card.

• Utility bills - Water/ electricity/ SLT bills
• Bank Statements

9.I am an existing UPAHARA customer, Am I eligible to this scheme?

Yes, existing UPAHARA pension customers are eligible to obtain this offer, by upgrading to this offer by signing the contract.

10.I am a Mobitel Prepaid user, Can I get this UPAHARA Pensioner BNPL Scheme?

Yes, if you are a state sector pensioners you can upgrade your existing number to this offer.

11.I am an existing Postpaid package holder. Can I get this UPAHARA Pensioner BNPL Scheme?

Yes, if you are a state sector pensioners you can upgrade your existing number to this offer.

12.I have already purchased a Device under Kalaguna Pensions Scheme, Can I get another Device under this UPAHARA Pensioner BNPL Scheme?

Yes! You can avail this installment offer if your previous offer agreement period has ended. If you're still within the agreement period, you can settle the early exit fee to become eligible for this offer. Speak to our branch customer service staff or call 1717 they will assist you with the necessary process.

13.Where can I get the Device +Package under the UPAHARA Pensioner BNPL Scheme?

This special offer can be obtained through the Mobitel Main /Mini Branches only.

14.How do I pay the Monthly Instalment and Bills for the package?

Paying the monthly instalment + Bills for the package is easy, the monthly installment will be deducted from your Monthly pension, once you opt in to the scheme by signing the contract with Mobitel.

Yes, You can do that , all you need to do is visit the nearest Mobitel branch / Mini branch and pay the Early Exit Fees.

The Early Exit fee will be as follows: