Christmas Offers 2023

Prepaid Recharge and Win

1. What is the Recharge and Win Promotion?

This is recharging based raffle draw which is conducted to the prepaid subscribers on a daily basis, where users are required recharge a minimum of Rs.50 or more to stand a chance to win Rs.1,000 Free money.

2. Who will be eligible for the promotion?

All SLT-Mobitel Mobile active Prepaid A/C holders.

3. How to enroll for the raffle draw?

Recharge minimum Rs.50/- or more & earn chances for daily draw.

4. How are the winning chances calculated?

5. How many customers will be selected as winners?

Daily 30 Prepaid subscribers are entitled to win the offer. (1200 customers)

6. What is promotional effective period?

22nd November 2023 to 31st December 2023 (40 Days)

7. What is the reward customer receiving?

Rs.1,000/- Free Money with the validity of 60 days (Customer can use Free calls, SMS & Data pay as use)

8. How can the users check the customer’s entitled chances?

Dial #151# for daily eligibility.

9. What is the validity period of the earned chances?

The earned chances validity period is midnight 00:00am to midnight 11:59pm (24 Hours)

10. How to avail the prize?

• Upon selecting the winners, the free money will be credited to the prepaid A/C on immediate next working day.

11. How to check the remaining available Free money?

• By dialing *100# customer will receive a follow up SMS

12. Who will be excluded from this promotion?

• All Corporate customers are excluded from this campaign.

• Prepaid connections under the NIC of SLT-Mobitel staff, Dealers, Business partners of SLT-Mobitel, Advertising Agency and their immediate family members are excluded from this campaign.

13. What are the conditions applying for the campaign?

• Recharge minimum Rs.50/- or more to earn chances to entitle for the daily raffle draw.

• The earned chances validity period is midnight 00:00am to midnight 11:59pm (24 Hours).

• This offers valid only for all SLT-Mobitel Mobile Prepaid A/C holders.

• At the point of rewarding the Prepaid A/C should be in active status.

• All Corporate customers are excluded from this campaign.

• SLT-Mobitel staff, Dealers, Business partners of SLT-Mobitel, Advertising Agency and their immediate family members are excluded from this campaign.

• The prizes are not transferable before acceptance.

• A representative cannot collect the prizes on behalf of the winner.

• 1 NIC will only be applicable for 1 reward and multiple Numbers under same NIC will not be granted if one number is already a winner during the running promotional period.

• Outstanding should be less than Rs.500 on the Deactivated Postpaid number under the Pre-Paid NIC

14. How to check the customer’s chances eligibility in the system?

15. Customer Communication Points

Broadband and device offer.

1. What is SLT -Mobitel Seasonal offer?

The SLT-Mobitel Seasonal offer is an offering which is available for SLT-Mobitel Prepaid and postpaid customers on variety of data and voice products.

2. What will be the available offers under SLT Mobitel Seasonal Offers?

Broadband Offers

For each Broadband Device (Dongle/Wingle / Mobile router) an extra 20GB bundle is offered with below packages (A broadband device must be purchased along with below packages – B2C invoices)

If the activation is complied with above packages the 20GB – 30 Day bundle will be pushed automatically.

3. How to view the promotional bundle related details?

You can use Mobitel Self Care applications to view the redeemed bundle.

Postpaid and prepaid – Recharge/Payment bonus offer

1. Postpaid – You can Enjoy a FREE 3GB Data bundle for your monthly Postpaid Bill payments of Rs.1,000 or more made via Online Banking Channels & Apps, Mcash, Selfcare App, My Account, or SLT-Mobitel Online web portal.
2. Prepaid – You can Enjoy a FREE 1GB Data bundle for every reload of Rs 200 or more made via Online Banking Channels & Apps, Mcash, Selfcare App, My Account, or SLT-Mobitel Online web portal.

Smartphone & Accessory Offer / Data Devices Offer

Smartphone and Accessory Offer

1. What is this offer?

The customers will get up to 30% discount on selected smartphones and accessories for this season.

2. Which products are eligible for the offer?

Smartphones – iPhone 15/Samsung A05S/TCL 20 5G

Accessories - Samsung Galaxy Buds Plus

Check the below offer details for the specific list of eligible items.

Data Offer

3. Which data devices are eligible for the 20GB free data offer?

The 20GB additional free data offer is applicable for the below data devices.

• Dongle
• Wi-Fi Dongle
• Mobile Router

4. How do I redeem the 20GB free for my new broadband data device?

For all the postpaid broadband packages which are upwards from Rs 948/= rental are eligible for the free data bundle. During the package activation the bundle is automatically granted.

5. Is the 20GB data renewable after the first month?

The 20GB data bundle is a onetime offer and this additional data bundle will not be recurred.

6. Where can I redeem these offers?

All the above offers are available at SLT Mobitel branches /Singer Mega and selected SLT Mobitel outlets.

7. How long these offers are valid?

The offers are valid until 31^st of December 2023.

Roaming Christmas offer

1. What is the Roaming Christmas promotion?

SLT-Mobitel offers 10% rental off for the 2^nd rental who activate the below roaming plans.

• USD3 Combo Pack (Prepaid)
• USD4 Combo Pack (Prepaid)
• USD10 Unlimited Plan (Postpaid)
• USD40 Unlimited Plan (Postpaid)

2. Who will be eligible for this promotion?

Both postpaid and prepaid customers who are activating the above-mentioned roaming plans for more than one time within 10^th to 31^st of December will be eligible for this promotion

3. How can I enjoy this discount?

Activate the above-mentioned roaming plans for more than 1 time & get 10% rental of form the 2^nd rental onwards.

4. What are the other conditions applicable?

• 1^st activation should be done within the promotional period (from 10^th Dec to 31^st of Dec 2023)
• Necessary tax will be applicable.

5. What are the daily Plans Available in SLT-Mobiltel Roaming Services?

• Offer eligible Prepaid Roaming Plans

• Offer eligible Postpaid Roaming Plans

6. Where can I activate this plan?

Roaming plans can be activated while in Sri Lanka or while roaming

7. How can I activate/ deactivate roaming plans?

Roaming Plans can be activated and deactivated via #999# USSD or SLT Mobitel Self-care App or visit SLT-Mobitel Branch.

8. How long this promotion exists?

This offer will be valid from 10^th of December to 31^st of December 2023.

MISSED CALL SALPILA/ MISSED CALL GAME BAJAJ DISCOVER 125CC MOTOR BIKE PROMO

1. What is the “MISSED CALL GAME/ MISSED CALL සල්පිල” service?

• “MISSED CALL GAME/ MISSED CALL සල්පිල” is a digital version of the traditional “ගමේ සල්පිල” concept which facilitates the option to buy preferred products by placing their unique and highest bid value instead of respective product market prices.

2. CAMPAIGN DETAILS

• Missed Call සල්පිල Bajaj Discover 125cc motor bike promo campaign period will be 1^st of December 2023 to 30^th December 2023.

• How to select the winner?
• End of the promotional period, the system automatically picks the customer who placed the highest and most unique bid/points and is selected as a winner of the series.

3. How to activate the service?

• The customer needs to dial the 696 short codes and press 1 or Type REG MC and SMS to 696 for initial activation. By activating the service, the customer falls under the initial subscription. Upon successful charging customer gets 5 points each per day.

4. How to get additional points?

• In order to get more points, the customer needs to dial 696 as a missed call, and with every additional attempt, the customer gets 5 points upon successful charging.

5. Is there any power-up plans available to get more points without dialing more missed calls?

• Yes. Power-up plans are available for users who are willing to place more bids by dialing fewer calls.

6. What are the available plans and how to activate it?

7. Charges of the service?

If the initial daily subscription failed, fallback charging will be enabled automatically, and relevant points will be added to the customers’ final bid.

8. How to deactivate the service?

Customers can deactivate the service by sending the following SMS.

Type “DREG MC and SMS to 696 short codes

9. General terms & conditions

• All the tax charges are subject to government taxes & levies.
• Above service is activated using the mobile operator’s Activation process. The operator will request confirmation prior to activating the service.
• The service will be renewed automatically (until the user deactivates the service) and will be charged on each renewal depending on your mobile connection type (Prepaid / Postpaid).
• Mobitel will be charged relevant subscription/ one-time charges upon the customers’ consent to activate the service.
• The user can deactivate the service at any given time by respective deactivation method or by notifying the Mobitel customer service team via the 1717 hotline.
• Any clarifications, concerns, refunds, etc. to be handled by Mobitel.

• Winner selection procedure will be carried out by the Mobitel team in line with the predefined audited process. SLT Mobitel has the sole authority to select the winners and the decision shall be final.

News Alert Services promo

• What is a News Alert Service?

News Alert service is a valuable tool in today's fast-paced society, providing individuals with real-time updates on global events across various domains.

• What is the News Alert Seasonal Offer?

Mobitel customers who activates minimum of one News Alert service during the promotional period will get a cash back for the first month subscription.

• Promotion Period

Cash back offer valid from 01^st December 2023 to 31^st December 2023.

• Who is eligible for the seasonal promotion?

To be eligible, a user must freshly activate at least a single News Alert out of below services (mentioned in Table No: 01) during the promotional period.

If a customer has activated multiple News Alerts within the given period, firstly activated News Alert will be considered for the cashback offer.

If a customer has activated and deactivated multiple News Alerts, then the finally activated News Alert (if active within the promo period) will be considered for the cashback offer.

• Can the existing News Alert users enter this competition?

No, an existing News Alert user will not be eligible for this promotion. And a customer who had a News Alert service activated within 6 months (01^st May 2023 onwards) also not be eligible for the above promotion.

• How to activate the service?

Customers can activate the service by sending the following SMS.

Type DREG Key Word and SMS to 2299

• How to deactivate the service?

Customers can deactivate the service by sending the following SMS.

Type DREG Key Word and SMS to 2299

• Applicable Services

• Cash back process

Valid customers whoever activates any of the above mentioned News Alert will be refunded the charges in the following month as below.

Postpaid customers: From the following bill run

Prepaid customers: 30 days after the service activation

• General terms & conditions

• All the tax charges are subject to government taxes & levies.
• Above service is activated using the mobile operator’s Activation process. The operator will request confirmation prior to activating the service.
• The service will be renewed automatically (until the user deactivates the service) and will be charged on each renewal depending on your mobile connection type (Prepaid / Postpaid).
• Mobitel will be charged relevant subscription/ one-time charges upon the customers’ consent to activate the service.
• The user can deactivate the service at any given time by respective deactivation method or by notifying the Mobitel customer service team via the 1717 hotline.
• Any clarifications, concerns, refunds, etc. to be handled by Mobitel.
• Eligibility for the cashback offer mandates the activation of a minimum of one News Alert service during the stipulated promotional period.
• To be eligible, a user must freshly activate at least a single News Alert during the promotional period. (*A user cannot have a News Alert service activate within six months prior to the promotion period).
• If the customer has activated multiple News Alerts within the given period, customer is eligible for multiple chances which is equivalent to no of new service activation. (Ex. If the customer activated 5 news alert services, customer get 5 changes to cash back offer for all the 5 service activations).
• If a customer has activated and deactivated same News Alert service during the promotional period, that will not be considered for the cashback offer. For the better understanding, service should be in active status at the end of promotion end date to be eligible for the cash back offer.
• The campaign's validity period is from 1^st December 2023 to 31^st December 2023 exclusively. Post this period, customers desiring continued News Alert services may proceed, while those opting for service termination can initiate through designated channels (Via SMS/ Call Center).
• The waiver of rental charges (Cash back amount) is limited to the charged amount during the 30 days (Prepaid – Charged amount/ Postpaid – Billed amount for 1 month charge).