mClicktoCall

Mobitel introduces a comprehensive solution ‘mClicktocall’ for any organization to connect with the customers via a click of a button, to start and run a telemarketing call center without any capital expenditure. The solution bridges calls between the agents and the customers through the platform while facilitating the agents to get the customers subscribed for a service via the platform with the customer’s consent.

Solution Highlights

• A Golden number is provided to publish as the Hotline number
• Web interface to Agents to make calls
• Making a call by just clicking a button from the web interface
• Customer numbers and other sensitive information can be hidden from agents’ view
• Can make calls to the enterprises’ own number base by simply uploading it to the system
• Can handle hundreds of agents at once
• Callback facility via the platform with the hotline CLI
• Viewable and downloadable call logs and records with comprehensive reporting options
• Agent Call back reminder popups

Mobitel now offers flexible payment plans, personalized prices and discounts. (Conditions apply, Solutions subject to customization and may differ from advertised).

Please contact our solution consultants on 0711717171 or mbs@mobitel.lk for more details.