Is the Samsung S21 series network locked to Mobitel?
No. Samsung S21 series is not network locked to Mobitel.
What are the prices of the Latest S21 series?
|
Model
|
MRP (LKR)
|
|
Samsung S21 Ultra Phantom Black (12+256GB)
|
299,999
|
|
Samsung S21 Ultra Phantom Silver (12+256GB)
|
299,999
|
|
Samsung S21+ Phantom Violet (8+256GB)
|
249,999
|
|
Samsung S21+ Phantom Black (8+256GB)
|
249,999
|
|
Samsung S21+ Phantom Silver (8+256GB)
|
249,999
|
|
Samsung S21 Phantom Violet (8+256GB)
|
199,999
|
|
Samsung S21 Phantom Gray (8+256GB)
|
199,999
|
Till when is the Pre Orders Valid?
From the 21st January to the 5th February 2021.
Where can the pre orders be done?
What is the Samsung S21 Pre Oder offer?
Customers who pre order will receive the below benefits.
What is the data bundle Mobitel is providing?
Mobitel will provide a data bundle of 150GB for the customer that uses a Mobitel connection on the device purchased by Mobitel
How long is it valid for?
The data bundle is valid for 30 days.
Who is it applicable for?
Both Mobitel Post Paid and Pre Paid customers.
*Prepaid – effective immediately
*Postpaid – effective from next bill run
How is the Bundle activated?
After purchasing the device and inserting the Mobitel SIM, customer is requested to provide the mobile number to the respective sales agent. The bundle will be allocated to this within the next 3-4 working days.
From where can these Samsung devices purchased?
Phones will be available at selected Mobitel main branches after the 5th February 2021. Phones also can be transferred to any other location on request.
Can I use Mobitel 5G in the S21 series?
Yes. The S21 series are compatible with Mobitel 5G spectrum bands (5G Ready). Once Mobitel commercializes the network, customers can successfully experience the 5G with Mobitel.
What are the warranty conditions applicable to Samsung S21 devices?
- 12 months for the unit (from the invoiced date)
- 06 months for the accessories including the battery
- Warranty can claim against manufacture faults only.
- Warranty is provided by Samsung through the authorized agent. Mobitel is not responsible for warranty claims.
