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USD40 and USD10 UNLIMITED ROAMING PLANS

USD40 UNLIMITED ROAMING PLAN

What is Mobitel 40$ Unlimited Roaming Plan?

This plan offers Mobitel postpaid customers to use UNLIMITED DATA, M2M VOICE and SMS while roaming for just 40$ for 14 days.

Package Summary
  Bundle
Outgoing calls to SL (M2M) Unlimited
Outgoing SMS to SL Unlimited
Data Unlimited
Outgoing calls to SL (M2O) 40 Minutes
Outgoing calls (National) 40 Minutes
Incoming calls 40 Minutes

** Any service other than the above package bundle including will be charged for standard rates.

How does the charging apply?
  • Customer will be charged USD 40 in the listed destinations and plan is valid for 14 days.
  • Charging reset time from 12.00.00 am to 11.59.59 pm (24hrs) Sri Jayewardenepura time Sri Lanka.
Where can I activate the package?

This package can be activated while in Sri Lanka or roaming

How can I activate this service?

1) Activate via #999#

  • Dial #999#
  • Select option 7. USD40 Unlimited Roaming plan
  • Select option 1. Activation

2) Other activation options

  • Dial #999*40#
  • Use Mobitel self-care app
How can I deactivate this service?

1) Deactivate via #999#

  • Dial #999#
  • Select option 7. USD 40 unlimited roaming plan
  • Select option 2. Deactivation

2) Deactivate via self-care app

What are the notifications received when the plan is activated/deactivated?

Activation SMS:

Dear customer, USD40 unlimited roaming plan has been activated. Please restart your device! Kindly note that the data roaming plan usage and billing cycle will be reset at 12AM, Sri Jayewardenepura time every day. T&C apply.

Deactivation SMS:

USD40 Unlimited roaming plan has been deactivated. You will be charged for standard roaming rates or according to the package activated from now onwards!

Plan expiry notification:

Dear Customer, kindly note that your USD40 unlimited roaming plan will expire tomorrow. Please maintain sufficient balance until the next rental to avoid disconnection. Dial #999# or log on to the Selfcare app if you wish to deactivate this service. T&C apply

What are the other plans/packages that a customer can or can’t use with this plan?

Customers can activate One rate roaming or unlimited data plans along with this 40$ unlimited roaming package.

How do I get charge if I have activated both 40$ unlimited roaming plan and Unlimited data plan simultaneously?

In a country where both plans are available and customer has activated, he will be charged USD 40 per 14 days (Priority will be given to 40$ unlimited roaming plan) and offered unlimited data, M2M voice and SMS.

In a country where only unlimited data plan (5$ daily or 50$ monthly) is available, customer will be charged only USD 5 or USD 50$ (Activated pkg rental) for unlimited data roaming plan. In this country, customer will only be eligible to use unlimited data and will be charged for voice and SMS with the standard/ one rate charging.

What are the countries where USD40 Unlimited roaming plan is available?

Country list is dynamic & hence please use below options for details:

  • Use Mobitel website or Self-care App
  • Call Mobitel roaming hotline 0714555555
  • Email us at info@mobitel.lk

USD10 UNLIMITED ROAMING PLAN

What is Mobitel 10$ Unlimited Roaming Plan?

This plan offers Mobitel postpaid customers to use UNLIMITED DATA, M2M CALLS and SMS while roaming for just 10$ for 3 days.

Package Summary
  Bundle
Outgoing calls to SL (M2M) Unlimited
Outgoing SMS to SL Unlimited
Data Unlimited
Outgoing calls to SL (M2O) 10 Minutes
Outgoing calls (National) 20 Minutes
Incoming calls 10 Minutes

** Any service other than the above package bundle including will be charged for standard rates.

How does the charging apply?
  • Customer will be charged USD 10 in the listed destinations. Validity of the plan is 3 days.
  • Charging reset time from 12.00.00 am to 11.59.59 pm (24hrs) Sri Jayewardenepura time Sri Lanka.
Where can I activate the package?

This package can be activated while in Sri Lanka or roaming

How can I activate this service?

1) Activate via #999#

  • Dial #999#
  • Select option 6. USD10 Unlimited Roaming Plan
  • Select option 1. Activation

2) Other activation options

  • Dial #999*10#
  • Use Mobitel self-care app
How can I deactivate this service?

1) Deactivate via #999#

  • Dial #999#
  • Select option 6. USD10 Unlimited Roaming Plan
  • Select option 2. Deactivation

2) Deactivate via self-care app

What are the notifications received when the plan is activated/deactivated?

Activation SMS:

Dear customer, USD10 unlimited roaming plan has been activated. Please restart your device! Kindly note that the data roaming plan usage and billing cycle will be reset at 12AM, Sri Jayewardenepura time every day. T&C apply.

Deactivation SMS:

USD10 Unlimited roaming plan has been deactivated. You will be charged for standard roaming rates or according to the package activated from now onwards!

What are the other plans/packages that a customer can or can’t use with this plan?

Customers can activate One rate roaming or unlimited data plans along with this 10$ unlimited roaming package.

How do I get charge if I have activated both 40$ unlimited roaming plan and Unlimited data plan simultaneously?

In a country where both plans are available and customer has activated, he will be charged USD 40 per 14 days (Priority will be given to 10$ unlimited roaming plan) and offered unlimited data, M2M voice and SMS.

In a country where only unlimited data plan (5$ daily or 50$ monthly) is available, customer will be charged only USD 5 or USD 50$ (Activated pkg rental) for unlimited data roaming plan. In this country, customer will only be eligible to use unlimited data and will be charged for voice and SMS with the standard/ one rate charging.

What are the countries where USD10 Unlimited roaming plan is available?

Country list is dynamic & hence please use below options for details:

  • Use Mobitel website or Self-care App
  • Call Mobitel roaming hotline 0714555555
  • Email us at info@mobitel.lk

 

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