Modes of Payments

Payment Methods

To make bill payment even easier, we ensure that you can make payments in any of these four ways:

• Cash
• Cheques
• Standing Orders
• Credit Card

Cash Now you can pay your bill by cash at any of our payment centers. Cheques Do this by posting a cheque under registered cover to Manager Finance, Mobitel (Pvt) Limited, 108, W.A.D RamanayakeMawatha, Colombo 02. The Cheque should be written in favour of “Mobitel (Pvt) Ltd.”, along with the tear-off part of the bill. (Please indicate your Mobitel number clearly on the reverse of the cheque). Standing Orders

1. You have to fill the application available at Mobitel for "Standing Instruction" for MASTERCARD & VISA credit card holders. We will debit your card directly every month.
2. Amex Card holders need to obtain / send application directly from / to Amex Card Centre, No. 107 DharmapalaMawatha, Colombo 07.

Credit Card

1. Use your credit card to make the payment by filling & posting the tear-off part of the Mobitel bill. (Clearly write the credit card number, the expiry date & Mobitel number in the given boxes.)
2. Make an online payment by credit card through our website for MASTERCARD & VISA card holders. Please login to 'My Account' and select the option 'Pay Online'.

Understand Your Bil

Check your callout numbers

Refer to callout numbers in the image above:

1. Customer Name and Billing Address
2. Account Number: A unique number that identifies your account.
3. Mobitel Number: Your ten digit mobile number.
4. Bill Number: A unique number that identifies the bill.
5. Bill Date: The date the bill is processed.
6. Due Date: The date the customer is required to settle the bill. Preferably on or     before the date stated here.
7. Balance brought forward: The balance remaining from your last bill. (Payment/s not received for previous bills, prior to the billing date.)
8. Payment Received: Payments received during the last billing period.
9. Arrears: If the full payment is not received from the previous bills, the balance carried forward will reflect here.
10. This month charge: The total bill for the current billing period.
11. Total Payable: This reflects the total of the current bill and any balance carried forward from the previous bill/s.
12. Total of Subscription (with VAT): The monthly subscription of the tariff package and chargeable VAS services including VAT.
13. Total Call Charges (with VAT): The total call charges of local (voice/video), IDD, Roaming for the period the bill is generated including VAT.
14. Total of VAS (with VAT): The total charges on VAS services for the period the bill is generated including VAT.
15. Total of Data: The total charges on GPRS data for the period the bill is generated including VAT.
16. Total Account Adjustment: The MSL, ECL & NBT applicable on the total charges (excluding VAT).
17. VAT Exempted Items: The items which are VAT exempted will reflect here.