Press Releases

Friday, 27th March 2020

Connecting Sri Lanka to battle against the global pandemic in a united effort

Sri Lanka is facing one of the greatest challenges in its history as it battles the threat of COVID-19. The Government of Sri Lanka is leading the national effort, strongly supported by the nation’s health care workers, tri-forces and other essential service workers who are coming together in a combined effort to limit the impact of the pandemic in Sri Lanka. The heroism and selfless sacrifice of all the people on the frontline is exemplary. At a time of such national hardship, all businesses have had to gear up to face the challenging road ahead by finding unique workaround solutions to ensure ordinary citizens and the economy are not affected adversely.

Supporting the government’s broader role

As an essential service, telecommunication services have to facilitate the national effort as staying connected becomes a vital requirement for officials in the frontline, people in quarantine centres, businesses and even citizens self-isolating at home. Committed to stand shoulder-to-shoulder with the government and to support their efforts, Mobitel, as the National Mobile Service Provider, is working round the clock to ensure every Sri Lankan benefits from its advanced mobile connectivity and superior user experience so that they can conduct their daily operations at their fingertips. Apart from benefitting from its technologically advanced services, Mobitel is fulfilling its national duty by offering a host of health-related benefits and consultancy services to the people of Sri Lanka.

“We as the National Mobile Service Provider understand the critical challenge that the country is facing right now and we are doing everything that we can to support the government and the people of Sri Lanka. We have re-adjusted our operations such as logistics and service delivery to offer continuous connectivity and have further improved our products and services to enable convenience to all our customers at their fingertips. I am honoured to witness the immense contribution displayed by all the people who are on the frontline, risking their lives to keep their fellow countrymen safe. We are confident that both the public and private sector working around the clock to offer their best of service to help the people of Sri Lanka, will enable them to Stay Connected and Stay Safe. We hope that there is a quick turnaround of this situation and Sri Lanka will return to normalcy” said, Nalin Perera – CEO, Mobitel.


Offering Value-Added Services to help Sri Lankans stay connected

With its commitment to keep Sri Lankans connected with their loved ones, Mobitel has introduced a number of special packages ranging from special Pre-Paid plans to Bonus Data add-ons, Free Health Advisory services, Digital Payment solutions, 100% Data extensions for Post-Paid customers and many more. These services can be simply accessed through Mobitel’s online portals such as the Self Care app and, thus eliminating the need to visit a physical outlet during this challenging period. Further, assisting the great endeavour of the government’s initiative of ‘Work from Home’, Mobitel has introduced many tailor-made packages for the SME and corporate sector, offering abundant data connectivity from 30GB to 140GB based on the business requirement at attractive prices.


Promoting awareness on a national level

Moreover, in promoting awareness about COVID-19, Mobitel is partnering with the World Health Organization (WHO), UNICEF, and Sri Lanka Health Promotion Bureau to share certified messaging about COVID-19 and prevention methods amongst the public. Mobitel is also partnering with the Suwaseriya 1990 Ambulance Service to enhance emergency services for the public. Moreover, during the time of the pandemic, it becomes difficult to access doctors but Mobitel has got its customers covered through call to doctors and consultants via its eChannelling service to ensure people need not converge at hospitals as per government orders. Further, the company is using its island-wide network as information points by putting up posters and stickers to drive further awareness of COVID-19. Extending its care for the people who are at quarantine centres, Mobitel partnered with the Sri Lanka Army to offer high speed, free WiFi connectivity, so that they can remain connected with their loved ones who are back at home.


Empowering youth to drive innovative solution

Further leveraging on its technology and innovation platform, Mobitel announced its latest ideathon themed COVID-19, which is a unique initiative done in partnership with the Ministry of Higher Education, Technology and Innovation, to create a virtual platform for tech enthusiasts, university students, school students, industry experts and the passionate general public to ideate, brainstorm, conceptualize and implement solutions to support the drive towards curtailing the COVID-19 outbreak.

At times of uncertainty like the current crisis that Sri Lanka and the rest of the world is facing, mobile phones become a precious and essential tool for people as they need to remain connected at all times and all these caring services by Mobitel have been offered whilst keeping customers’ current needs in mind. The next few months will be challenging for the people and the country; Mobitel stands tall to support and contribute in any way it can towards the national fight against COVID-19. This is a challenge that can only be beaten by a massive joint effort by each and every Sri Lankan coming together to win the war against COVID-19

Wednesday, 11th March 2020

Mobitel demonstrates 5G at One Galle Face Mall  

Wednesday, 11 March 2020, Colombo: Mobitel, Sri Lanka’s premier connectivity provider demonstrated the latest 5G connectivity at One Galle Face Mall recently. This event, a milestone in the history of broadband in the region, was graced by  Oshada Senanayake, Director General of the Telecommunications Regulatory Commission of Sri Lanka (TRCSL), Rohan Fernando, Chairman of SLT and Mobitel and Board of Directors from both Sri Lanka Telecom (SLT) and Mobitel. Mobitel’s brand ambassador, Angelo Mathews was a special guest to witness this technology exposition.

With a vision to lead Sri Lanka towards an info-com and knowledge-rich society, Mobitel continues to bring in the most advanced 5G technology, thereby enabling every Sri Lankan to come and experience the true power of 5G and feel what the future will be like with Mobitel 5G.

This is the second phase of 5G trials and public demonstrations, of which Mobitel initially carried out in 2019 throughout the country, taking the technology to a wider cross section of the community including schoolchildren, university students, technology enthusiasts and policy makers. Mobitel was internationally recognized by international industry forums for its efforts to popularize 5G technology in the region.

As the National Mobile Service Provider, Mobitel invested over USD 100 million for broadband expansion in 2019 and has earmarked a significant investment for 2020 to continuously expand coverage for the entire island. Mobitel’s 5G network is backed by its parent company SLTs’ super-fast Fiber connectivity. This will in turn enhance preparedness for the commercial deployment of 5G in time to come.

Kiththi Perera - CEO, SLT, Angelo Matthews – Mobitel Brand Ambassador, Lalith Senevirathne - Director, Mobitel, Dr. Amila Kankanamge - Director, Mobitel, Oshadha Senanayake - Director General, TRCSL, Rohan Fernando – Chairman, SLT and Mobitel, Mayura Gunawansa - Presidents Counsel - Director, Mobitel, Nalin Perera - CEO Mobitel, Rasantha Hettithantrige - Senior General Manager - Engineering, Mobitel.

Oshada Senanayake - Director General, TRCSL experiencing the ultra-fast 5G at the Mobitel experience store in One Galle Face Mall accompanied by Rohan Fernando – Chairman, SLT & Mobitel

Angelo Mathews experiencing Ultra-Fast 5G speeds at Mobitel experience store in One Galle Face Mall

Wednesday, 11th March 2020

25GB additional data for HD YouTube streaming on 4G Network

Fulfilling the demands for unlimited YouTube streaming on mobile devices, Mobitel has launched a highly affordable data package, offering both Pre-Paid and Post-Paid Mobitel subscribers the opportunity to watch their favourite movies, TV shows and unlimited streaming on YouTube for as low as Rs 249 + taxes per month. In addition, Customers who are on the 4G network can enjoy an additional 25GB data on HD streaming and experience crystal clear video experience. Customers who are not on the 4G network can enjoy unlimited streaming on Standard (SD) quality. 
With this new offer, Mobitel is further enhancing the video experience for its subscribers by continuously adding new streaming services which are popular both locally and globally. Customers can simply dial #170# and proceed to content based plans and then selecting YouTube to activate the package. As the leader in Mobile Broadband services, Mobitel is committed to providing industry-leading unlimited video streaming experience to all customers and passing on the benefit of how new technology can elevate their lifestyle.  
Mobitel was continuously awarded the Speedtest Award by Ookla, the global leader in fixed broadband and mobile network and internet performance testing applications. Mobitel’s continuous commitment to improve 4G LTE technology has enhanced the superior user experience of enjoying high definition videos and Multimedia Online Gaming (MMOG). Mobitel also recently enhanced its 4G LTE network coverage by innovatively deploying its existing 900MHz spectrum. This initiative is Sri Lanka’s first and has significantly enhanced Sri Lanka’s 4G LTE coverage and LTE MIMO technology, making Mobitel the No.1 network in Sri Lanka.
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