Reaffirming its commitment to recognizing those who have gone beyond boundaries in serving the nation, SLT-MOBITEL, the National ICT Solutions Provider, introduced two new packages under ‘Upahara’ in celebration of its 15th anniversary celebration at Shangri-La Colombo recently. The event served as a platform in honouring state sector employees and pensioners for their untiring dedication and service.
In 2008, SLT-MOBITEL introduced ‘Upahara’ as a tribute to the state sector employees. Today, the new phase of ‘Upahara’ is tailored to meet the dynamic needs of the modern state sector employees who are data savvy and seek affordable products that offer value for money. The ceremony was graced by Hon. Prime Minister Dinesh Gunawardana, Secretaries representing state institutions, and distinguished guests of the State Sector.
Chief Operating Officer Sudharshana Geeganage in his opening remarks said, "As the National ICT Solutions Provider, SLT-MOBITEL is privileged to serve the dedicated citizens who devote their lives to uplifting our economy and nation. Today, the launch of the next phase of ‘Upahara’ marks a significant milestone in our journey towards empowering the state sector with superior connectivity solutions. As we strive towards fulfilling the government’s vision in creating a knowledge rich society through DIGIECON 2030, the national digital economy acceleration initiative, 'Upahara' further endorses our commitment to building a digital Sri Lanka through innovation and a promise to bridge the digital divide."
Over the years, ‘Upahara', has played a critical role in bolstering Sri Lanka’s state sector and its contribution towards the national economy. Within three months of its launch in 2008, ‘Upahara’ reached half a million users and today, ‘Upahara’ has the power to touch millions of lives due to its exclusive features where each person can obtain up to 2 connections per package, totalling of 4 connections from the two packages to stay connected with their families and loved ones.
Additionally, the highlight of the evening was the invitation of long-standing ‘Upahara’ customers, representing the true connection they have towards SLT-MOBITEL since the inception of ‘Upahara’ in 2008. Further, 16 representatives from key state categories were also present on the occasion, symbolizing how ‘Upahara’ empowers myriad of sectors encompassing teachers, doctors, nurses, armed forces, and other personnel. Through ‘Upahara’, SLT-MOBITEL is extending a sincere heartfelt appreciation for their unwavering dedication and tireless efforts in contributing to the progress of the nation and uplifting the economy.
The event highlighted the transformation of 'Upahara', unveiling two new packages priced at Rs. 499 monthly (excluding taxes) and Rs. 727 monthly (excluding taxes). These packages are designed to cater to the data-centric demands of today's users, offering substantial data allowances for popular social, educational and navigation apps.
In addition to the government sector employees, the ‘Upahara’ package serve pensioners, clergy, and journalists. Eligible customers can obtain the package by presenting their NIC, Service ID or Pensioner ID. For further information, please visit www.sltmobitel.lk or dial 1717.
Reaffirming its commitment to elevating customer experiences, SLT-MOBITEL has once again introduced a novel concept ‘My Super Offers’, a personalized rewards program tailored to meet the unique needs of both Pre-Paid and Post-Paid Mobile customers. My Super Offers are designed to benefit customers based on their usage, tenure and preferences, ensuring the experience is exclusive and rewarding.
With My Super Offers, SLT-MOBITEL Mobile subscribers can now enjoy remarkable value and benefits such as customized data bonuses, free voice minutes, and other exclusive promotions and rewards curated as per their consumption patterns. Offers will be visible on the Selfcare App.
My Super Offers presents a range of exclusive rewards tailored to each customer. Whether it is double bonuses on a Rs. 100 reload, 20 GB extra data on a Rs. 988 reload, 50 minutes of any-net calls on a Rs. 200 reload or doubling the bundle, SLT-MOBITEL has ensured there is a benefit for everyone.
Additionally, when visiting a retail shop for reloads, retailers can effortlessly view available offers for customers. Utilizing the ‘My Super Offers’ tile and entering the customer's mobile number, retailers can showcase exclusive offers, encouraging customers to choose higher reload values while unlocking special benefits for themselves.
With My Super Offers, SLT-MOBITEL will not only enhance the customer experience but also provide an opportunity for retailers to further engage in rewards program, creating a win-win situation for all involved.
SLT-MOBITEL’s My Super Offers has set yet another industry benchmark in customer experience. Harnessing insights from usage behaviours combined with hi-tech real-time analytics capabilities, SLT-MOBITEL provides delightful offers in the digital era directly to customers nationwide.
True to its brand promise of empowering Sri Lankan lives, SLT-MOBITEL continues pioneering innovations in digital connectivity solutions that resonate with diverse consumer needs. My Super Offers is the next big step to rewarding customers in exciting new ways while accelerating the adoption of personalized engagement.Subscribers can conveniently discover and redeem offers created exclusively for them by dialling #7123# available in English, Singlish, and Tamil, or via the Self Care app’s Quick Actions under ‘My Super Offers’. They can also consult retailers to pick the best available deal when buying reloads at outlets.
eChannelling PLC, Sri Lanka’s largest channelling network and subsidiary of SLT-MOBITEL, was presented another accolade when the company clinched the prestigious ‘Online Brand of the Year - Gold Award’ at the 22nd Sri Lanka Institute of Marketing (SLIM) Brand Excellence Awards 2023 held in Colombo recently.
The annual SLIM Brand Excellence Awards recognizes the country’s best marketing efforts and brand stories. With the theme ‘Logic Behind the Magic,’ this year's awards received a record 175 entries, making it one of the most competitive editions.
eChannelling secured Gold in the 'Online Brand of the Year’ category in recognition of its exceptional performance over the past year. The accolade acknowledges eChannelling's outstanding marketing efforts and impressive brand performance, brand strength, market awareness, and impactful marketing activities that have set it apart in the digital landscape. The recognition also demonstrates eChannelling's dedication to excellence and innovation in the market.
The achievement reinforces confidence in the company and strengthens eChannelling's position as a formidable brand. Importantly, eChannelling’s efforts to transform healthcare access has been acknowledged at this respected industry awards ceremony and will help to further fuel its drive to revolutionize the nation’s digital health ecosystem.
In 2023, as eChannelling PLC celebrates two decades of transforming lives, the company remains dedicated to accelerating strategic shifts in digital healthcare and lifestyle through cutting-edge products and superior service offerings.
Powering eChannelling’s ground-breaking spirit is SLT-MOBITEL, the National ICT Solutions Provider, whose technology and platforms have contributed to the digitalisation and enrichment of healthcare for the nation.
Having pioneered online doctor channelling in Sri Lanka in 2004, eChannelling today partners with over hundreds of healthcare institutions and pharmacies across 25 districts. Its agile response during COVID-19 by promptly developing safety protocols and building awareness, also earned eChannelling widespread recognition.
This latest award now firmly entrenches eChannelling as Sri Lanka’s most trusted medical platform brand that leverages technology to ultimately benefit consumers via convenient and timely healthcare services.
Isuru Dissanayake - Senior General Manager (right), eChannelling Plc receiving the award accompanied by Mohan Ajithkumar, Senior Manager Business Development (left) and eChannelling team.